if you have Charlene Abraham as your provider you are blessed…read more i'm currently on my six month of pregnancy and I've been seeing Charlene from the eastchester location and now at the Westchester location and she's truly the best provider in monit for OB. She's informative, she doesn't rush you. She encourages you to ask questions and is very very nice. the office in Westchester is clean and spacious, you're not on top of other patients and they are very quick and efficient. the front desk clerk is friendly and always asks about your pharmacy to make sure everything goes to the right place. I love coming to this location.

Anything with the name of Montefiore Medical Group are the worst. They recommended me to see a…read moresocial worker and come to find out she's not even in the same network and now they want me to pay $1,400. F every Montefiore Medical network out there. They're so useless if you have a problem.

Doctor Alonso has been my primary care physician since 2008, and I have always found him a kind,…read moregenial adviser and a willing listener. His recommendations are beneficial, and he takes time to get to know your case history before offering any suggestions. His front office staff is generally pretty nice too, although wait times do tend to be frustratingly long.

Dr Alonso have been my Doctor for the past 2 yrs.He is a tremendous doctor and I hate to see him…read moreleaving.He recently send a letter announce he is closing his office and leaving to California.I wish he could stay but I wish him the best in his career.

Formally a Pharmacist with years of medical / healthcare experience within NY having seen, worked…read morewith and sold to as a rep for Eli Lilly Having a discriminating perhaps even a cynical outlook towards medicine today I was fortunate to discover a Genuine Medical in Doctor Angelo Michilli. A REAL BRONX TRERASURE! You will be hard pressed to find a more intelligent, empathetic, medical professional who honestly cares for his patients like a good friend or family member does with sincerity, honesty & professionalism. I LOVE HIM and you will too. No more BS doctors!!

I despise all doctors. From the get go. I have been with Dr. Michilli for almost 25 years. Second…read moreto none. No doctor cares more, knows more or makes a patient more comfortable. I cannot praise him and his professionalism more.

I just want to give a shout out to my extremely over qualified primary care physician Tamara…read morePinkhasova and all her extremely over qualified assistants. They over here speaking multiple languages, I think my doctor knows 7 at least, and studied in Russia. Anything I say I have a problem with, she gives me a referral. She's open on Sundays. Any blood/urine results is available in 3 days, come back in a week. They make me laugh, feel comfortable and feel good about myself, super sweet women. But people automatically assume because they don't speak english well, are a small clinic , have older equipment, and their front desk staff could have better phone etiquette that these women aren't the bomb. I just want to say the doctor and her people are totally worth it. Best physician I've ever had. I will put up with everything because she listens and know what I'm talking about. So pros: extremely knowledgeable doctor, quick, who speaks multiple languages, open on Sunday's, fast lab results 3 days to a week, appointment availability, and listens to you. Cons: older equipments, no online system to see appointments/results/history, front desk staff may seem rude, waiting room is packed often, and sometimes mishearing each other.

Absolutely great Dr & staff front desk personnel are simply fabulous fantastic people very…read moreaccommodating and very helpful towards patients needs. Very grateful to be taking care of by this medical facility. thnx the entire staff of this medical practice

You will not find many options if your loved ones need dialysis and trach in the Bronx, so if…read moreyou're thinking about ending up here, keep in mind that the nurses and aides are who you need to befriend. They are more than likely understaffed. The front door staff is not professional, dressed unprofessionally, and lacks unpleasantries. What split rock fails to do is staff accordingly, take accountability, and avoid being neglectful. For the lack thereof, it resulted in the death of a patient, my loved one. After my loved one worked at Split Rock as a nurse,for over 20 years, retired and returned as a patient after her death, and passed as a patient there, the nursing home did NOT have the courtesy to follow-up as requested from the family, no card, no flowers, no gesture, nothing, so this raised flags as to how our loved one is no longer with us when all we were hearing prior to, was that her health was improving. We can only share our experiences. State facts due to observations. It is now too late for administration to offer an email, number, or chance to follow-up so no need to comment. Family, friend, health care providers, stay clear.

I don't even know where to start. My mom had to be placed in this facility because it's one of the…read moreonly she was accepted to because she had a trach. Unfortunately less than a month, my mother got MRSA. She had to be hospitalized and in the hospital she recovered. The only thing this facility got going for them is that they have excellent wound care and the respiratory therapist are good. The nurse practitioner was amazing. Unfortunately my mom was in a room with three other patients and I believe somehow, someone didn't clean their hands properly and that's how she acquired mrsa. This facility is so dated. I felt like I was in one of those movies from the 1940's. It was so dated that most of the machinery took up so much space in the rooms. I refused to bring my mom back because she acquired this terrible bacteria. Joselin was their representative and she was not so helpful with anything. The nurse in the front I believe his name was Harry was a diamond in the ruff. Thank you for doing everything you could for my mom. But unfortunately, I could not recommend this facility.

Dr Morgan calm attentive nice and knowledgable Willing to put up with my company's paperwork mail…read moreprescriptions which have come about thru the years and always manages to smile thru it

My husband and I have been a patient of Dr Lotsvin for a few years now. we never had any complaints…read moreuntil now. Her secretary which refused to provide her name over the phone was extremely rude . I was trying to reschedule and appointment which she said she was going to charge me 25 dollars because I accidentally missed my appointment, the secretary proceeded to tell me to find a different doctor and hanged up the phone. This is very unprofessional and unacceptable.

Dr Lotsvin is a lovely doctor. Caring, professional and thorough. I am so glad my friend…read morerecommended her.

Excellent medical care clean I have been a patient since the first office opened on 2015 grand…read moreconcourse Bronx New York

If you are there for podiatry, do yourself a favor and go to Essen Health Care on 1775 Grand…read moreConcourse instead and see Dr. Nachmann. I had a much better experience there and was very knowledgeable.

Always like this location. My Dr is amazing, really takes her time to listen and asks questions as…read morewell as follows up from previous visit s. Generally cares about the patients health. The young lady that drawer blood is also great in what she does. Very engaging, nice personality and caring as well.

The absolute worst office I've ever dealt with in my life. Numerous people behind the desk made me…read morecry and I never have cried in a doctor's office. They are insanely rude. They do not follow up. I even got a call one time yelling at me because I requested a referral for PT when I fell and sprained my ankle and wrist. Dr. Ningthoujam tries her best but she's totally overwhelmed with the number of patients and frequently never emailed me back after multiple times of trying to contact her. Stay far far away from this place. My kids even had their pediatrician here and Dr. Igel was great but was never there so I ended up at Urgent Care most of the time. It's not run well and has such disgruntled workers it's a place not to go.

I went to the ER last night because of intense back & abdominal pain. I was concerned about having…read morea possible kidney infection given the location of the pain. I spent a total of 3 hours at the ER, which is not bad. I've had to wait double or triple that amount of time in other ERs. However, there were some things that I didn't like during my visit and I figured I'd share them so those of you reading reviews can know what to expect. 1. When you go in, you see a greeter who verifies your info and has you electronically sign paperwork that you are never shown. I am a former patient so I didn't make a big deal but if I was someone who was going to Montefiore for the first time, I would want to know what I am signing. 2. I had to see 2 triage nurses and the set up is strange. There is an initial triage area that is just a desk next to the greeters. Your vitals are taken and you discuss the reason for your visit...in an open area within the waiting area/room where people can hear what you're saying. As a health practitioner, I know that this lack of privacy is a violation of HIPAA standards. After you see that first nurse in the waiting area, you have to be called by another nurse into the Main Triage who asks you the same information and takes your medical history. I don't understand why there was a need to split the triage the way that they did. Seems to waste time, in my opinion. 3. The first triage nurse asked me to provide a urine sample and give it to the following technician. I probably held onto that sample for almost an hour. The second triage nurse didn't take it and when I was brought into what I'm assuming is the fast track area, I had to wait for a nurse to collect it. That didn't happen till after I saw the physician. Throughout my time there, I was asked to provide a urine sample 3x by 3 different nurses, in which I had to remind them that I had already given the sample in for testing. That shows me that there is a serious lack of communication. I waited about an hour for the results of my bloodwork and urine analysis, which I expected. 4. A nurse approached me to tell me that she was going to give me a painkiller via injection. I had to ask her what she was giving me. I've encountered this at other ERs as well. You should always inform your patient as to what specific medication you're giving them. I shouldn't have to ask you. Huge pet peeve of mine. I don't recall being asked about allergies to medication either. 5. Thankfully, my results didn't provide any indication of a kidney infection but I'm still in pain. The physician told me to come back if the pain doesn't resolve or gets worse in a few days. I'm disappointed that he didn't order an ultrasound for my abdominal region. I didn't press the issue (I should have) because I just wanted to get out of there after hearing patients screaming in pain (and being ignored) in the ER for an hour. Despite my list of dislikes, I did have a better experience compared to other ERs (e.g. Jacobi). Everyone I interacted with was polite and pleasant. Just know your rights as a patient and advocate for yourself if you need to.

Highly dissatisfied with this hospital, if I could give zero stars I would. When my grandmother was…read morealive she praised this hospital on how good they were so when I found out I was pregnant I didn't think twice. The worst experience any pregnant woman can ever have. PLEASE DO NOT GIVE BIRTH HERE! For my 37 week scan I was told my daughter was breeched. The sonography said i can leave instead of scheduling me to speak to the OB/GYN. When I went to see my regular dr she was upset about that as the doctor onsite should have given me options. Fast forward a week and my water breaks, I call the hospital because I know my daughters breeched and they said to go immediately as it's an emergency. I arrive and I'm placed in a small room. The resident tells me I need a c-section. There were no other options given to me at all. Once in the operating room as a first timer all the people in there made me feel so small as if I didn't matter. No interaction it felt more like a transaction. I asked for delayed cord clamping which I'm pretty sure didn't happen. My daughter wasn't placed on my chest until after we left the surgery room. Once given my own room the experience just became worse. I was given 1 bag of diapers and 1 pack of wipes. Obviously this wouldn't have been enough for my stay. I asked for more wipes and was told to wet the gauze. When I asked for more diapers I was given 3, I kid you not, I was happy to be discharged that day. When asking for milk as I was barely lactating I was given 2-3 little milks. The nurses were not friendly. There was only 1 that was a little more attentive to my needs but barely. When I was allowed to leave after 2 days I was told to take my child to the pediatrician the next day for blood work as she had jaundice and had phototherapy at the hospital which was another issue. I went to my pediatrician who said they don't do that kind of blood work and that they have told the hospital that many times. So I end up having to go back to the hospital the following day, mind you I had major surgery (c-section). They did the blood work but first checked the records for the doctor because they needed a request form which I didn't have. That doctor said he wasn't my doctor. I'm not making this sh*t up, I wish I was. The worst experience ever! Oh back to the phototherapy the baby needed, my daughter would cry because she was hungry or for diaper change. I would take her out, at one point the nurse scolded me for doing so. I had to tell her I'm not gonna let my daughter cry just because they said so, she needs to eat. Please think twice before going to this hospital. I want nothing to do with them. Never ever!