Had my kids here for over 4 years and got tired of their staff. They give me hard time getting…read morethings done and even care quality is not the best. Rude staff including the some nurses

Dr. Posner is excellent its all the other stuff thats a nightmare I had a wellness check at 10:40 I…read morewas there on time office was rall plexiglassed up with lil sign saying be right back I walked around looking for anyone found worker for Dr. POSNER IN A DIFFERENT AREA she told me she is working both areas she is a nice efficient worker being used by Monte due to that she tells go on other side ufor Dr. dont know why I was there till 1:40 considering there were was nobiody there but I asvcthen my x-ray paper came filled out wrongnhad to wait for that to get fixed only when I asked for my co pay back I was leaving did woman say I will call dr. the person doing x-rays in radiology TOM was so nice he said just wait few mins. when I told woman I was going to look for DR. get this paper corrected did she decide to look at computer & foind corrected paper Tom came over I got X_Ray & left THanks Tom you made my day all workers should be so nice.

Dr Alonso have been my Doctor for the past 2 yrs.He is a tremendous doctor and I hate to see him…read moreleaving.He recently send a letter announce he is closing his office and leaving to California.I wish he could stay but I wish him the best in his career.

Doctor Alonso has been my primary care physician since 2008, and I have always found him a kind,…read moregenial adviser and a willing listener. His recommendations are beneficial, and he takes time to get to know your case history before offering any suggestions. His front office staff is generally pretty nice too, although wait times do tend to be frustratingly long.

Absolutely great Dr & staff front desk personnel are simply fabulous fantastic people very…read moreaccommodating and very helpful towards patients needs. Very grateful to be taking care of by this medical facility. thnx the entire staff of this medical practice

She's a very good doctor. But the wait time is insane. You could have an appointment for 10 AM and…read morenot be seen until 2:30. The ladies in the front are no help at all. You can never get through on the phones. They pick up and then put you on hold until you hang up because you no longer want to wait for them to pick up. The office is small times there is not available seat. It's just the worst. Oh and then there are patients that are traveling out of the country that come in for shots and pay cash they will be seen immediately. No even gonna mention the patients that are Spanish speaking that get the ladies in the front to move them to the top of the list. Hahaha. Yep So like I said she's a good doctor but it's not worth the BS you have to go through to be seen. So if you still want to give it a try, remember "You've been warned"

I don't even know where to start. My mom had to be placed in this facility because it's one of the…read moreonly she was accepted to because she had a trach. Unfortunately less than a month, my mother got MRSA. She had to be hospitalized and in the hospital she recovered. The only thing this facility got going for them is that they have excellent wound care and the respiratory therapist are good. The nurse practitioner was amazing. Unfortunately my mom was in a room with three other patients and I believe somehow, someone didn't clean their hands properly and that's how she acquired mrsa. This facility is so dated. I felt like I was in one of those movies from the 1940's. It was so dated that most of the machinery took up so much space in the rooms. I refused to bring my mom back because she acquired this terrible bacteria. Joselin was their representative and she was not so helpful with anything. The nurse in the front I believe his name was Harry was a diamond in the ruff. Thank you for doing everything you could for my mom. But unfortunately, I could not recommend this facility.

Where do I start. My grandmother was a resident at splitrock for post stroke rehabilitation; she…read morehas a tracheostomy and feeding tube and this facility was one of the few that accepted patients with her condition. There are a few good staff but not enough. The social workers Bianca Berkemeryer was by far the worse, unapproachable, incompetent, always MIA either at lunch of at "meetings" and neglected to follow-up on residence concerns. My grandmother was neglected and mistreated which resulted in a Stage IV pressure ulcer and a new stage II ulcer that was never reported to my family. I do not believe the staff was aware she developed a second pressure ulcer on her back. It was discovered when we took her to the emergency room for escalation of care and proper management of an advanced ulcer which is associated with major health risk and death. My grandmother suffered at the hands of certain providers who neglected to provide the care that she needed. While they might have the perfect plan on paper, it was poorly executed. We visited everyday around the clock from 8:30a-8pm. We left there every night worry about her well being and concerned she would die prematurely from failure to provide basic needs. I worry about the current residence who do not have a proper support system. We lost complete confidence in the team and believe their system is designed to set patients up for failure. We were truly hoping to provide positive feedback. After she was discharged from the ER, she was admitted to another facility and immediately we noticed a difference. The communication has been seamless, a care plan was established on Day 1 and she received medical equipment that actually work. At splitrock for weeks she laid on an air mattress for to alleviate pressure for the ulcer however never worked and was broken and was connected to an oxygen tank that needed servicing... My grandmother was in a room with three other patients who we disruptive, we asked for another room but they only responded when the staff realized we were transferring her to the emergency room. We are immensely disappointed and an apology is not enough to makeup for the suffering she endured.

Dr Morgan calm attentive nice and knowledgable Willing to put up with my company's paperwork mail…read moreprescriptions which have come about thru the years and always manages to smile thru it

My husband and I have been a patient of Dr Lotsvin for a few years now. we never had any complaints…read moreuntil now. Her secretary which refused to provide her name over the phone was extremely rude . I was trying to reschedule and appointment which she said she was going to charge me 25 dollars because I accidentally missed my appointment, the secretary proceeded to tell me to find a different doctor and hanged up the phone. This is very unprofessional and unacceptable.

Dr Lotsvin is a lovely doctor. Caring, professional and thorough. I am so glad my friend…read morerecommended her.

If you are there for podiatry, do yourself a favor and go to Essen Health Care on 1775 Grand…read moreConcourse instead and see Dr. Nachmann. I had a much better experience there and was very knowledgeable.

Excellent medical care clean I have been a patient since the first office opened on 2015 grand…read moreconcourse Bronx New York

The doc put notes in my chart that are for someone else, my insurance was billed for a visit that…read morenever happened, and despite repeated calls... my medical records still indicate I have a condition I do not have and (of course) they've not reversed the billing error. Go somewhere else.

It's been over 2 weeks and over 15 phone calls, my chart requests and voicemails simply to refill a…read moreprescription. Still waiting btw. Go somewhere else.

I left a review earlier in regards to my 83 year old Mom w Parkinson who came dehydrated in The…read moreambulance 2 hours ago n NOBODY has given her n IV . We were at Essen urgent care n the Dr there called the paramedics himself because she needed n is n other care BUT SHE HASNT BEEN GIVEN A BASIC IV

I am writing a review for Monty on gunhill road. Do not…read moreleave your old parents here. I was told to go home and wait for her to die .no empathy . Doctors went to the wrong patient , not bothering to check wrist band. Nurses are rude, dirty and uncaring. Gossiping all day. Klau on 7 floor... oh my god. Horrible. Can't see a doctor. They send messages via nurse. 24 hours to hear result of tests It stink of pee. The aide are lazy, on their phone with AirPods . I have been to this hospital several times and this is my worst experience. The quality of care has gone down

Ive seen Dr Rattotti as a walk in urgent care patient and really like him. A few months later my…read moresister was having neurological symptoms and he immediately ordered tests and diagnosed her with a cranial AVM - something that can be life threatening if not caught before it hemorrhages. He is now her PCP. Ive sent many people to him and havent heard any complaints!