We called for a door with 2 sidelights quote. We had Steve Matika come out to give us a quote. He…read morestayed for 2 hours. Did not give us a price. He told us that he had to send us a quote via email. That was strange as everyone that came after him gave us a quote on the spot. He told us he would send the quote the next day and he was going to drop off a sample of the color sample as well, as he lives very close to us. The next day he did not show up. The quote was never sent. We have not hear from him since we saw him at our house. Very unprofessional!!! What a waste of time! I guess Brock Windows and Steve Matika don't care about quotes, sales and good customer service!!! We got a great quote elsewhere and we are getting our new door installed next month! Thanks for nothing Steve and Brock Windows and Doors!!! What a wonderful prctice for your potential new customers!

some good installers. some not so good. currently we have a service issue with our front door. it…read morehas been months since we tried to get through to Brock. just recently received response asking that we send fault issues and photos which had already been sent.

Ivory glass and window installed windows in my house. They are very good. I appreiated their hard…read morework.

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We signed a contract with this company on March 1st, 2026 and were told our windows would be ready…read moreand installed by the middle of May well that never happened so after several ignored calls we finally received a call they would be installed July 3rd yes 17 weeks later but that never happened no phone call no explanation why just never showed up so I called the company on Monday and was told they ran into issues on Friday and they put us back on the schedule for the 30th when I told them absolutely not that was totally unacceptable and I wanted a refund she said ok what about Thursday I told her that was there last chance to show up and I would do I needed to do they did show up installed windows and I will say the installer Jessie Jr and his helper went above and beyond and did an amazing job and this company should never get rid of him because there are not many workers like him him so for that I thank him and he deserves 5 stars

Window and door replacement. Arrived on time. Worked…read morequickly and efficiently. Very pleasant. Clean up when finished. I would recommend them for you. Dependable. Good quality good service and value call with confidence

Save your money and go elsewhere . I've owned plenty of doors in my life but never had problems…read morelike the ones from Dans discount windows and doors. Within less than one year from having a new front door installed by Dans, it's been nothing but problems . The wood around the striker broke shortly after install, I called them and they talk to you like you've never used a door before , they put all the blame on us for being too aggressive opening and closing the door and the project manager constantly had to leave multiple times for personal problems (which has nothing to do with the customer- we all have problems in life) ) - all this with a lifetime warranty on the door, which they point out when purchasing but they don't honour it. The hardware on the door never stays tight so every month I've have to re tighten all the hardware (which is absurd ) and they said they would try to fix the broken wood by the striker but they never return your call or show up - I'll be replacing this door before it's even 3 years old because I'm sick of the maintenance required to just keep it operational . Worst customer service I've ever had . Save your money and buy elsewhere. Buyer beware I only gave one star because I couldn't give zero stars

2 month wait time from time of deposit to install. install was quick and easy from a third party…read morewell qualified trades person. Thank you Dan at a great competitive price.

We recently had them replace our storm door and entry door. Our threshold was a very old and in…read moredesperate need of replacement. Dan was very knowledgeable and explained everything well. He also took the time to help me find the entry door that would work perfectly for our house. Dan is very conscientious, fair priced and did a beautiful job. If you need door or windows replacements, I would highly recommend Dan at Alt Builders.

I'm writing this review on behalf of my friend Jeff who recently had a patio door replaced in his…read morecondo. Based on the reviews he read here on Yelp he decided to go with Alt Builders and their owner Dan. He contacted Dan and was who responded very promptly on a Sunday afternoon. Dan came out the next day to size up the job. He was prompt and very knowledgeable about what Jeff was looking to have done. The patio door was ordered and came in approximately 3 weeks later. Dan and his crew were able to come out to do the job within a couple of days and completed the job in a day and a half just like he promised. They cleaned up and the installation went smoothly. The price was very reasonable and Jeff is definitely going to hire Alt Builders in the future to get some doors installed. He highly recommends Dan for any work or repairs you might need.

I had an excellent experience from start to finish with Express. Not only were they bar far the…read moremost competitively priced on windows and doors in the area, the service from our salesman (Glen) the office who coordinated the schedules, and all of the installers was top-notch. Would not hesitate to use them again!

A positive purchasing and installation experience. Estimator was knowledgeable and the installers…read morewere quick, friendly and professional. The replacement windows look great, open and close smoothly and seem like a quality product.

Living in Northern Ontario, we searched for the best option during our extensive house remodel to…read moreget the best windows out there with consideration of durability and energy efficiency. We have some big/huge windows, and considered wood, vinyl, and fiberglass. We dove deep into the NRCAN ratings of window suppliers, and Fibertec checked off all the boxes (being a Canadian Company was a bonus). The windows all installed well and the house is warm and cozy with no condensation on the inside of these triple paned windows. Overall, these windows were an amazing choice and have held up well. Fibreglass (with glass in the name) expands and contracts at a similar rate to the glass panes themselves, so we do not regret our choice! At about the 13-to 14-year mark, we experienced some failures of the seals within approximately 60% of the windows. The first sign is frost between the panes (in the corners) on the coldest winter days (say -20C or lower). In another year, the low-E coating begins to break down, becoming patchy and noticeable. The initial 15-year warranty paid off, as Fibertech has a solid process in place for honouring their warranty and shipping new panes for replacement. The replacement panes are all built with super spacer technology, which is designed to prevent the problem of failing seals. We have new warranties on the new panes and are only 2 years in with no problems noted.

Our two recently installed Fibretec sliding patio doors exceeded our expectations both in price…read moreand quality compared to our previously installed sliding door by Pella. Our only complaint is the quality of the screens. These could be improved significantly! Bill Maxwell