I'm posting this in hopes that nobody else has to deal with this mind-blowingly terrible customer…read moreservice. If I could give them negative stars I would. So here's why you should avoid Janie & Jack's Raleigh location if you want to be treated like a human being. I returned a small hat that I bought for my daughter because it didn't fit her. Upon returning the item (the same-day), return was processed, and the money that I spent was refunded to another card that I am not the owner of, in error. When I brought this up to the staff, they refused to correct the mistake and told me they could do nothing for me. They directed me to their customer service corporate number that also informed me because it was an in-store return that they could also do nothing to help me get the refund corrected and on my card, so neither the location or the corporate office were willing to return the money to me that I spent there. They essentially stole my money and refused to do anything about it. Pure insanity. They hid behind "systems limitations" in correcting it, but also offered any other recourse at all. After repeated attempts to resolve this, I was spoken to rudely by three separate employees at the location and also hung up on by one employee at the location after telling me, they can do nothing for me. Stop calling. This is easily the worst customer service experience of my life and I would caution anybody from ever doing business with the Raleigh, North Carolina location. The pure and utter indifference and frankly hostile attitude for refunding my money was baffling. It's basically like if I got an item from them and paid the store next door then couldn't understand why they think I should pay them. Anyways, what an awful place. Stay away.

When I found out I was going to be an Aunt, visions of tiny checkerboard Vans, Fugazi onesies and…read moreskull patterned recieving blankets danced in my head. Then I remembered it wasn't my baby and headed over to Janie and Jack. Gorgeous traditional clothes, layettes and accessories with a staff knowledgable about sizing. It is pricey but if you size up a season you can find steals. I found a hand knit romper and silver Mary Janes for under $20. The store is neatly laid out unlike the chaos that is Gymboree where the shoppers behave like that last pair of teddy bear print tights was the antidote to the poison they just swallowed.

I ordered 8 pairs of Christmas pajamas. When the package arrived, it was cut open with only one…read morepair of pajamas inside. I contacted customer care only to have the representative argue with me telling me the package was in tact because USPS doesn't deliver damaged packages. I was able to speak to a supervisor who stated they would resend the missing items. About 5 days later, I received a package with 3 pairs of pajamas, including one pair that I didn't need. I called customer service again only to be argued with again that the distribution center sent everything that was missing. I spoke to a supervisor that stated they would look into it and call me back. They never called back. This is the poorest customer service I have ever received. The reps rush you off the phone and do not care about understanding what the complaint actually is or helping to resolve it. I will no longer buy from Children's Place and I hope no one else does either.

I was recently browsing the Children's Place with my son. This place is packed to the brim with…read moreclothing. I guess that is better than the alternative of it being empty. For every clothing item we were interested in they had a solid variety of sizes. The employee who was organizing and putting all the cloths out was also the only employee working the register. They didn't exactly seemed thrilled to be there, but can't really blame them. Overall I am usually always happy with the quality of the items I buy in store and online. I wouldn't buy full price though, everything usually always goes on sale here!

Their clothes are adorable -- one of the only places in Raleigh to find very classic, well-made,…read moresweet children's clothing. The quality and attention to detail on the little coats and dresses reminds me of when I taught at a children's school in Paris and of beautiful, classic children's clothing from past generations. The staff is very helpful and welcoming to you and your children. They also have some cute bowbands for baby girls and some reasonably-priced and original baby shower gifts.

From the owner: The finest children's clothing and unique baby gifts in Raleigh, NC and the Triangle. Shutterbugs…read moreBoutique carries heirloom clothing for portraits, Christenings, Baptisms, flower girls, and ring bearers. We also have a large selection of smocked clothing, play clothes, outerwear and shoes for boys and girls.

I am so glad this store is closing. The associate not only failed to recognize us when we entered…read morethe store she also failed to greet other patrons as well.

Not stroller or kid friendly! There is a step you cannot get up with stroller in tow. The…read moreclothing is cute but merchandised tight and close together so it's off putting to look at and overwhelming. They carry quintessential proper southern clothing for children. Hand smocked dresses and jumpers. One lady spoke to me but that's because I chatted her up and complimented her on her dress! Oh yes bring your credit card because you will be paying for the privilege of shopping at a boutique!

This store has a great selection of boutique children's clothing, but the store and staff are not…read morevery kid-friendly. It's fine if I'm shopping alone, but I have gotten dirty looks and remarks to mind my child in the store when I've brought her in to try things on.

Had the best experience here! Such a great selection of children's clothes that you really can't…read morefind anywhere else. Worth the drive

This is a cute little boutique in the heart of Five Points. I stopped in after having lunch with…read moremy mom at Lily's Pizza. This was back in December just a few days before Christmas so I decided to do a little Christmas shopping for my friends. The boutique carries a variety of hand crafted items such as scarves, shawls, hats, and clothing. I bought a really pretty scarf for a friend and she loved it. I certainly recommend Peddler's Moon as a place to buy gifts for your girlfriends!

I miss this place so much. Nothing out here compares to cute & affordable girls clothes.read more

Been here multiple times and the store actually has a really good selection of clothes, and lots of…read morenice pieces to choose from. Honestly, the place could be a bit more organized and cleaner. The clothes weren't folded and needs improvement. A cleaner and more organized would definitely enhance the shopping experience.

we came here because we saw 50% deal but tbh we didn't know which ones were discounted lol but we…read morefound the ones we liked and bought them!

We LOVE playing at Alara Zane at their play times! There is so much to do with my very active son…read more We have been coming here since he was 12 months old and now he is 23 months. There is a closed baby play area with soft toys, there are thoughtfully designed changing rooms/bathrooms, and many many high quality/wooden Montessori toys to keep your toddler engaged for the full 1.5 play time. We love sliding down the big slide, climbing on the pikler triangle, playing dress up, cooking in the play kitchen, doing a craft in the art room.. the list goes on! 100% bring your child here to play and shop!

The first few times I went for their play area in 2021, it was really nice and well kept. It was…read morewell organized and we always had lots of fun! We went in today and it just looks so run down, especially for what you're paying to play. The stairs up to the slide were so dusty and dirty. They definitely had not been cleaned in a while. The toys are looking run down, missing pieces. It's just not the quality it used to be for the price, unfortunately. I will say, the staff is always friendly and helpful.