In response to the Negative Review I posted 1 month ago with 1 Star that was totally wrong! There…read morewas a total disconnect with my Moms insurance company and of No-Fault to the professionals at Woodard. Therefore I'm Apologizing to this company today and the project is moving forward as promised! I highly recommend 5 stars to Woodard and will always refer their Company to every Veteran I know moving forward! Thanks again Woodard and Happy Holidays! Semper Fi Bobby Taylor OohRah

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

Cox Roofing & Restoration is very responsive, and understanding. Hopefully, we get to work together…read moreto restore my home.

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

Josh and his team are courteous, respectful, service oriented and thoughtful. Sometimes restoration…read moreservices focus on upselling their services. Not Josh and company. They performed the job with skill and care. I highly recommend this service but also hope you never need it.

Zach was just here, checking for mold in our house. He was very knowledgeable about the mold we…read morefound and explained what needed to be done. We decided to follow his advice to correct the problems.

The value of the information and education with the consultation is priceless. Thank you for all…read moreof your help I would recyou guys every time.

Moldman Team was professional, efficient & promptly provided the remediation work I needed…read morepost-tornado. They provided a thorough report of work prior to completion as well as recommendations after the job was done. I'd definitely recommend Moldman services; as I plan to be a repeat customer myself. ~Christy

Kelly, Sergio and the team did such a fabulous job. I'm thrilled and no one ever says that about…read moreconstruction. I'm an out of state investor who did a full gut rehab on a worn down 4plex in STL. We replaced the roof, added a 2nd bedroom to all the units, brand new kitchen and bathrooms and floors were refinished/replaced. The team always kept me in the loop. Were fair and budget stayed on track through the entire project. Would 10/10 work with these guys again and already excited about the next project.

The company came out promptly for a bid. Communication was clear and timely. They showed up…read moreat the times and dates they said. We had a very specific request to build a sturdy wall around our steps for our autistic son. We had a few items we needed addressed but it was promptly handled. Paid 1/3 upfront and the rest at finish. They were not the highest or lowest bid, but we went with them because they had a clear contract, established business and great communication.

if you need water remediation from a trust worthy company that is on time and cares call Water…read moredamage restoration. They have high quality workmanship. You won't be disappointed with their services.

They came out right away to assess the situation, very professional and informative! Did a…read morewonderful job cleaning up everything and making sure I understood the process! I would highly recommend them to anyone! Even though this was terrible to go through, their team, made it a lot easier for me! Thank you!

After a successful and responsive refinishing project I had high hopes for painting of my interior…read morehome. All started well enough, and we got things started. I was under the impression that these were direct employees of his, his crew. Basically he was acting as a general contractor that hired another company or hired some people looking for work. Not really sure here. I realize I made some changes, but they were clear and written in a revised proposal. I didn't want the doors painted, then I got a phone call that they were painted. Sure, he didn't charge me for this, but that is proper after all. I didn't want the trim painted, and paid for that, because I missed it in the proposal. My fault. They also painted the hardware for opening/closing the windows, those were metal and need the proper paint, I did have them take that off. The house didn't have flooring in, so I was asked about drop cloths, I said use them but don't worry too much about a few paint splatters. However, I did indicate that I wasn't removing the slate flooring and to be careful. Here is a big fail, many paint spots. He tried to have them clean it up. Now the floor is sticky, you can here the soles of your shoes and feel it too. He tried cleaning that up, when it wasn't done, he offered to do it again. I really felt he had done enough. I'm still trying to find a way to clean this up, because it's sticky any dust or what not sticks to it. It's really upsetting, as I loved this detail. I will look to bring in some professionals and see what this will set me back. There's also spots on the bathroom floors, which were also said that I wasn't removing. And those doors that were painted, they weren't dry and were closed, now that paint has popped off, so I have to touch that up, or maybe just start replacing doors. I realize also this review is a year since the work was done, I was in the middle of doing the rest of the work this last year. I almost considered them for doing the kitchen rehab. I really feel I dodged a bullet there. Noah, is a nice man, I think his intentions are good. However, the whole interior project was a mess, left me very frustrated, and I have projects left to do because of it. I don't think he checked up on the work as it was being done, and I don't think he looked at it after until I contacted him. Paint shouldn't have been on that slate, nor should you stick to your floor. I also had to point on paint spots on light fixtures, that should've been cleaned. Just no.

I really enjoyed working with MyHouse! Their work in additions, remodeling, and roofing is…read moreincredible. They're very quick and efficient, and the price is reasonable. Overall, I highly recommend MyHouse, and they're the only contracting and construction company I will be using from now on!

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

To put it quickly- we had an emergency ahead of a winter storm, took a chance on this new company…read moreand I am so thrilled I am ecstatic to be able to leave this review for them! I cannot recommend them enough! It is refreshing to find a company in this town that responds, responds quickly, and seems to actually care. We've been calling around other companies struggling to get responses with week plus long wait times just to get someone out. We just couldn't wait that long with our water damage and a big winter storm on its way, so we took a chance and called RestoPros, not even sure our project really fell under restoration and we are SO happy we did! The guy who showed up was Doug, I cannot recommend him enough. He was informative and patient- took the time to talk through everything and answer our questions, which were plentiful bc we are pretty clueless about this stuff. I also cannot state enough- they responded so quickly!! I cannot thank Doug and the RestoPros team enough for bringing us peace of mind by addressing our issues faster than I thought possible and making our home secure ahead of a huge storm. My only regret is not calling these guys first. Hours wasted calling others who couldn't help us meanwhile I heard back from these guys immediately and Doug was out right away- I almost didn't believe it until my doorbell rang. If you have any damage this is who you want to call for sure!

This company is nothing but alot of fast talking, candy coated, he said he said bs. They actually…read morewill say they are too good to do certain jobs that are needed. Oh they are there fast at first and want you to sign to talk to your insurance company. Tell you they will take all the stress away and handle everything for you. You will get all this and that replaced or even upgraded! Tear out your stuff, cause other issues, don't fix things right or even investigate things you have proved because it is beneath them. They tell you everything you want to hear but don't back anything up. Worst company I have ever worked with...I should have been charging them because I was having to do all the back in forth over the phone to Mike, Doug, Steve (who I never met), the adjuster, and the plumber who said they should have capped the shower pipe off that led to more water damage after the restoration treatment. Save yourself time, money, aggrevation, and stress by not using Restropros. ​