I am writing this to warn other homeowners about my experience with Mr. Clancy's company. I purchased my home in 2020 and continued a $200/year maintenance plan for a crawlspace encapsulation and dehumidification system originally installed by this company in 2013.
After four years of "maintenance," I have discovered the following:
Substandard Equipment: According to the manufacturers, the dehumidifiers installed are not rated for crawlspace use. They were inadequate for the environment, leading to uncontrolled moisture levels and severe wood rot.
Failed Installation: Multiple specialists have confirmed the encapsulation material used was too thin, causing water to trap both above and below the liner, exacerbating the rot. The sump pump was also installed in a "locked box" that prevents any actual inspection or verification of its function.
Dishonest Sales Tactics: Mr. Clancy's employees claimed I had "active termites" and "active leaks." Two independent, reputable companies have since confirmed both claims were completely false.
Safety Concerns: I discovered that the company employed an individual with a violent criminal history (convicted rapist) to enter customer homes without any disclosure.
When I attempted to resolve this through the BBB, Mr. Clancy dismissed my documented evidence as "junk science" and called me a liar. Despite his "28 years in business," the actual results of his work have caused significant structural damage to my home. I strongly advise looking elsewhere for crawlspace remediation. read more
