When it absolutely, positively has to be there overnight…read more... Thank You FedEx. And we tax payers get frustrated when one of America's oldest institutions...can't for what ever reason get it done. That's the reason FedEx exists. It seems like we continually see more dollars go to support an inefficient and unreliable Postal System. If you keep your receipt, you can at least get your money back from the Post Office...but when you ask, what happened....they can't explain...and worse yet...they don't care..after all, it's not their business. Enough venting, suffice it to say I will NEVER use the Post Office overnight service again for something that must arrive the next day. I like this location, facing the Main Street side of the road in the street level corner of the Bank of America building. The staff is friendly, professional and helpful. The only downside is there is no dedicated parking, you have to go to a garage...or risk parking on the curb and getting a ticket. You may pay a little more, but they deliver!

Go to Another location. The employees here are rude. I…read morewalked in & the man looked me dead in my eyes . He only asked me if I needed to help when I started to walk behind the !counter. When asked for prints & copies they couldn't assist. Really! It's Fed-ex & printing. Sheesh. Disgruntled employees at its finest.

Post National is directly across the street from our condo we've used them for passport photos,…read morenotarizing legal documents, copies, and UPS drop offs. Friendly and knowledgeable staff they come highly recommended.

This was one of the worst experiences I've had with a service provider. We came here to complete…read moreour TWIC applications, and the entire process was a disaster. Their printer was broken, and instead of taking responsibility or offering real solutions, the employee continuously made excuses and acted like it was our problem. To make matters worse, they were blatantly rude throughout the visit, which only added to the frustration. For a company handling something as serious as TWIC applications, this level of unprofessionalism is completely unacceptable.

very nice workers :) good for depop sellers! idk why this place is so poorly rated ive had nothing…read morebut positive experiences

Professionalism is non-existent. The rudeness, in fact, is systemic. Just look at previous reviews…read more The owner and manager are both vile people. I will never step foot in Carytown Pack & Ship again. While the junior staff is fine, the manager, Stephanie Clark, is completely unhinged. I went in to pick up my business mail--something I've done for months--and was met with a screaming tantrum. She slammed her equipment on the counter and began yelling at me in front of a store full of people because she wanted me to use an app instead of just showing my ID. To make matters worse, she then refused to give me my mail--a criminal act (theft) and federal offense since it's U.S. mail. If you are a business owner, do not trust this place with your documents. The lack of self-control from management is startling and the "customer service" is non-existent. Avoid if you actually want your mail. Or even if you just expect a modicum of a normal experience.

If your shipment matters, take it somewhere else…read more This UPS Store does not properly track the packages it receives. My shipment was never scanned, vanished without a trace, and the staff gave conflicting excuses. What I saw there was complete chaos -- packages stacked carelessly, no accountability, and no effort to resolve problems. Even though it carries the UPS name, this store is a franchise location and operates with no professional oversight. Do not assume the UPS logo means your package is safe here. This store should not be in Carytown considering the quality of service you receive.

Incredibly rude, unhelpful, and unfriendly service…read more I had a package shipped here while I was out of town, and the deadline to pick it up was the day I got back, which was perfect. For some reason, the pickup date changed one business day sooner. I called about this discrepancy and the team here said they'd ship it back to the sender if I didn't pick it up by their new deadline. I was out of town and had to have a friend get it for me, since they were unwilling to hold it until the original pickup date (just the next business day!) when I was back and able to get it. As a neighborhood store in a small city, I expect a little more neighborly kindness and flexibility. It would have cost them nothing to hold onto my package until the next business day, or to at least treat me with some decency and empathy. Terrible experience with the supervisor, Patrick, and the team at this location. It felt like they were on a power trip of some sort and holding my shipment hostage from me. I'll never use this location again and will plan to use FedEx next time. Update: after telling me a friend could pick it up for me with written permission, this store refused to let them pick it up. The ineptitude of this store is unbelievable.

Shay was incredibly helpful and the sweetest person I've ever met in my life. She literally made my…read morewhole entire day!!

Absolutely 5 Stars! If I could give 10, I would! I walked in and needed to print some documents…read morebefore sending them overnight. The moment I walked in, a nice lady approached me and assisted in helping me with the do-it-yourself copier. Next, she directed me to the shipping desk, where another nice lady helped facilitate my package and options. The three employees I saw were helpful, friendly, and a pleasure to talk to. And....as always, FedEx delivered! I just received notification that my package arrived safely and faster than expected!! I love the service. Thank you!!!! Well done!! I wish I had their names, but it was on February 19th, 2024 at 4:30 in the afternoon.

New office, not on most maps. A little hard to find but follow your gps-- it's right behind Ric…read moreAirport. Very nice new building, clean safe area. Employees very friendly and helpful. Fast service.

Fast and friendly service! Holly was awesome and I was in and out in about 5 minutes and so…read morefriendly and helpful.

I wish I could put zero stars. FedEx is the absolute worst. They lost my package over a week ago…read moreand the only response I get is through some automated email and anyone you get on the phone doesn't speak English.

I love this Staples location…read more Staff are so friendly and helpful with good attitudes. Store looks super clean and well organized with massive collection. I really prefer to use this location. Good customer service and nice environment. I will definitely return if I need to buy stationary.

I've received awful service from businesses before, what transpired at the Staples this evening…read morecan't even be classified as service. I pulled up to the back exit at 8:56 PM and the doors were already locked. I then got back in my car and drove around to the front to see that the doors were also locked at in the front at 8:59 PM. The general manager of one of my locations was already inside versus helping him print off I had sent him your employees instead, we're rushing him out the door offering no aid. my annual spend at Staples is in the thousands of dollars. i'm including my customer number so you can date the amount of money I spent in your business #3640603969. I usually go to the location off of Midlothian Turnpike. I have always received amazing service there. I will not be returning to that location or any other until I hear from someone in the corporate office. I am embarrassed to even my general manager to go over there and he experienced this complete lack of customer service in regard for the customer. Not only where the door is locked prior to closing time but then they're rushing people out. Once it, customer is in the doors, shouldn't they be allowed to finish the transaction? Shame on you staples, do better. Matthew Wright

Charged for a second mailer envelope because my envelope was marked for priority when my prepaid…read morelabel that I got to was for ground. So I had to pay an additional $3.17 for another in-store mailer even though I had already brought in a pre-purchased mailer and simply needed to print a label and have it affix to my package. Pretty sketchy. Patrick (cashier) rushed me into the purchase and wouldn't even look me in my face after I obliged, paid the additional fee for a mailer that wasn't even marked for fedex like the one I brought in, and smiled and thanked him afterwards regardless. He simply rushed off and didn't even respond with a thank you despite no other patrons in line. Listen. I know business through and through and the business today with a simple label print and drop off seems to be buy something from our store and screw you. Ethics not so clear on this one..:

DO NOT GO HERE TO PRINT ANYTHING. no maintenance on any of the copiers, on a consistent basis. And…read morewhen asked to address it- the staff are rude as fuck. do not waste your time go to another fed-x.

TE Notary was superb. They were communicative and handled all of my business efficiently and with…read morethe highest level of professionalism. My matter was time-sensitive, and it was addressed with a sense of urgency and a level of competence that put me at ease. I highly recommend them for any of your notary needs.

I was already pressed for time with a work assignment and then was told by my boss that I had to…read morereview a document and get it notarized. I work remotely and I didn't have the time to find a notary in my area, get presentable, and travel to a location. I was referred to T.E. Notary Services in the past and it came in handy this very instant. In the comfort of my house clothes lol, I booked an appointment for later that day. Tatiana conducted a very knowledgeable and professional remote online notary session via my laptop in less than 20 minutes. It would've been even less if I had a front & back copy of my driver's license handy (which I suggest) because my camera pic kept coming out blurry...my fault. I submitted the document to my boss with no issues. Very reasonable price for such a convenient service. Will definitely be my go-to going forward!