Today, Travis was extra friendly, and then hit it out of the park, service wise. (Verbally, Tire…read moremount/bal, found discounts) Previous visit, a young lady was super as well. Great dealing with both of them. "I'll be back" Mike B

Don't go here. I've been a customer since they opened. Just recently I purchased a rear tire for my…read moreMV Agusta and the girl offered to have it installed. I agreed and I took my wheel to have it installed. I received a call that my wheel was damaged and that they had to send it out and get the wheel fixed. They did such a poor job of fixing the wheel and I pains me to say that they have lost a customer. I'll never go here again and do yourself a favor and shop somewhere else. Too bad I can't give them a negative star rating.

This place is freaking awesome. The owner Ivan was was very patient and very polite. He took the…read moretime to explain things to me and my daughter. He took the time and showed us multiple items from the inventory and brought stuff from the back. The value of what I spent on all 5 items would have been just for one in the bigger stores. Definitely coming back for more.

Honestly the best service I've had in a while. I never got the name of the guy who helped me, but…read morefrom what I see in the reviews, I think he was Ivan. I got there super late, but he was still there and more than willing to help us. He helped me pick out a helmet and it felt perfect. The helmet is well built and comfy. Great store, great helmets, great guy. Thanks, guys.

Love coming to Cycle Gear Pasadena! They have a huge selection of helmets and riding gear, and most…read moreimportantly, they actually have a great selection **for women** -- which can be surprisingly hard to find. The staff are always super nice and helpful. Shoutout to Ryan and Alex for being awesome! Their bike nights are also a lot of fun -- they're held on the **2nd Tuesday of every month** and are definitely worth checking out. Great store, great staff, and always a good experience!

Cycle Gear is one of the few places in the area where you can reliably find women's riding gear. I…read moretypically order online and handle any exchanges in-store, which has been very convenient. Alex and Ryan are my go-to associates--they've assisted me with helmet sizing, Cardo installation, setting up my RAM mount, gear fitting, and thoughtfully walking me through other purchases. Their guidance has made navigating what can be an expensive hobby much more approachable. I truly appreciate their support and expertise. I love this location and am especially grateful for how conveniently it's located near my workplace.

First class service. Install was a breeze. Price was good. Call…read moreThem. Zxcvblkjhhbbajskrlglf

I've had the privilege of getting to know Tony through numerous motorcycle events over the years,…read moreand he consistently exemplifies everything that makes this community special. His passion for the motorcycle lifestyle is authentic, contagious, and evident in every interaction. What truly sets Tony apart is his ability to make everyone feel welcome. Whether you ride a Harley-Davidson, a sportbike, a cruiser, or even a scooter, he treats every rider with the same level of respect, enthusiasm, and camaraderie. In an industry where people can sometimes become divided by brands or riding styles, Tony serves as a unifying force who genuinely values the community as a whole. As a representative of Factory 47, he demonstrates an exceptional depth of product knowledge and a sincere commitment to helping riders make informed decisions. Rather than simply promoting products, he takes the time to understand each person's goals and recommends solutions that genuinely complement their motorcycle and riding style. Beyond his expertise, Tony's character is what leaves the greatest impression. He's approachable, personable, and always willing to share a conversation, offer advice, or simply enjoy the company of fellow enthusiasts. His presence elevates every event he attends and reflects incredibly well on Factory 47 as a brand. If you attend motorcycle events, keep an eye out for Tony. Chances are you'll leave the conversation feeling welcomed, informed, and reminded of why the motorcycle community is such a remarkable place to be. Factory 47 is fortunate to have an ambassador who represents the brand with such professionalism, integrity, and genuine passion.

Super cool shop and very helpful workers. Walked in looking for bolts and nuts and the worker didnt…read morecharge me anything. Super friendly and recommend.

They are VERY good at communication both by text and in person. Went to have a rear stunt seat…read morecustom made and Ruben took the steps to make sure the measurements and design were precisely how I wanted. Turnaround time was within a week and it came out absolutely PERFECT!! In the same pickup trip, I ordered a helmet which they didn't have physically in store. Not only did I get an unexpectedly great deal but it showed up on my doorstep 2 days later!! I live a fair putt from these guys but it's worth it for this kind of service and quality product. Highly recommend.

Very trustworthy and reliable. Been coming here for years. They know what they are doing and are…read morevery knowledgeable.

Took my Harley in so they can look at the starter and put my sissy bar on. Left with a dirty bike…read moreand wire cut on my underglow. I called them and they said they'd order me a new underglow light strip and never called me back. These clowns left a facebook post with my Harley and the caption of "came into the shop not running and left here running g like a champ ". Not true at all. My Harley left there with a sissy bar, still not running properly and has a cut wire!! If they don't know you, they will try getting over on you. We do not recommend this place at all!

The employee Justin helped find great motorcycle boots and even helped me get my membership running…read moreup again. Great customer service.

As an absolutely beginner when it comes to motorcycles... I just wanted to write a review to give…read moreTommy a shout out for today. He was great with sharing information to help me make decisions on motorcycle wear/gear. I'm a bit sad that I didn't come here first as I made a few other non refundable purchases with a store that wasn't as friendly. If I really get into riding, I'll be coming here first as he didn't just point and go "it's over there" or give me minimal information where I'm left confused. He was chill and friendly - didn't put pressure or make me feel like I was a bother as well and made me experience there comfortable and fun. Thanks again and see you again!

Came in to get my first helmet and was immediately greeted warmly by Scott and Cynthia. I genuinely…read morecouldn't be happier with my experience here. Scott spent the time walking me through all the options on the wall, let me try on different helmets, conducted tests to see which one fit my head shape and size, and gave me ample time and advice to make an informed decision. Easily spent 2 hours here having fun. Scott was extremely knowledgeable, friendly, and patient, and he truly made my first experience at the store a great one. I'll definitely be coming back.

Went in today with a buddy and was immediately helped by Scott and another employee here. My buddy…read morebrought a Cardo that was giving him issues and was being turned away at other motorcycle stores. Scott was super helpful and knowledgeable. He quickly found the issue and was able to warranty the Cardo for him. Scott also solved a separate issue I was having with a helmet that wasn't even purchased at this store. I will definitely be coming back for any future gear purchases. I can't thank these guys enough. Picked up a nice set of gloves as well.

I got my SHOEI helmet fitted properly here. Even with an XS helmet, I needed extra padding and now…read moreit's a perfect fit. Also got fitted for a jacket and other gear. It's also helpful that's they're a repair shop so I can take my bike here for future mods. Best moto shop in Cali!!! Jamie is awesome, thanks for all the current and future help.

I always enjoy coming to the shop. This is where I buy my helmets. The service is always great and…read moreKate is very helpful. This should be the first and last place you go to buy your motorcycle gear. They have a good selection and if they don't have something in stock, they'll order it for you! This is the perfect business to help out since they're a small outfit and they're helping the Motorcycle community. Just remember if you have a $10 hat you buy a $10 helmet if you have a $600 head you buy a $600 helmet smiley face.