Was reply, quickly informed me where to go to for the service I needed and to check for recall…read moreissues

I took my work truck in for an AC diagnostic / repair. Tim was my point of contact for all…read moreinformation on results and recommendations. Tim kept me aware of progress and walked me through the online authorization process. The diagnostic and authorization took only one day and repairs (complete AC replacement) was completed halfway through the second day thanks to Nick the technician. Overall I would recommend this business to any of my friends and family.

Let me start by saying the lady at the front desk was the absolute best. Knowledgeable and…read morepersonable. At the end she had to go on lunch. My manager who closed out the ticket gave me a 10% discount. I was happy...or so I thought. I called and spoke to the nice lady about Tires for my truck. Specifically Michelin Defenders. She had 4! Perfect! As they were inspecting they informed I needed new rotors and breaks on the front. No biggie. Let's knock it out. I also got a front end alignment and had them change out the windshield wipers. Everything was going well. I had the chance to watch them replace the tires and from a distance they looked great. We paid and left but had to get gas and I noticed how dirty the BRAND NEW TIRES LOOKED. All of them. $300+ for each tire and you'd hope they looked new or that the installer "cleaned" them up. I went to the car wash next door. Hoping that's all they need.

They informed me about what was needed before doing it. I went in totally lost and everyone was…read morehelpful. Guy with the long beard was super cool & didn't make me feel dumb asking questions I should probs already know .They also answered the phone timely, got my service done and honestly the price wasn't bad. Girly approved

This is my go to shop for both my 2013 Malibu and 2018 Mercedes. The people are always nice and the…read moreshop is always clean. They have the cleanest restroom I've ever seen in a mechanic shop. I've gotten my Emissions test done on both cars. Service was professional and quick. I've had my oil changed on both cars, same great service. I went over there in my Mercedes thinking I needed all these services done, after speaking with Terry, he said it didn't sound like I needed those services at that time. He said he also drives a Mercedes. So I trusted him when he said I didn't need those services. The oil change for my Mercedes was way cheaper than going to the dealership. I would definitely recommend this location and I will definitely be going back.

Terry and his incompetent crew took advantage of me and led me to believe they were helping when I…read morewent to store number 2505 on or about 3/17 or 3/18/2026. They charged me $320 for "ac maintenance", fully aware that there was a leak and I would have to return. Terry told me that the Freon in my vehicle was all gone, knowing it doesn't just dissipate, as he is the professional in this situation. I asked him about a possible leak and he told me they didn't locate one and my car did not indicate one when they scanned it digitally. He failed to provide me with the typical "digital diagnostic paperwork" normally given. When I returned, approximately 3 weeks later, Terry quoted me $1200 to fix the "leak" that they didn't discover during my initial visit 3 weeks prior, stating that "it passed the test and no leaks were discovered". I decided to get a second opinion. I noticed when I left their location that day my AC was blowing hot air and making a loud noise, which was not occurring when I took it in that morning. I was able to purchase the part needed directly from Volvo for $250, the same part Terry quoted me $633 for. I then took my vehicle to another, more reputable mechanic, who observed another broken piece that could have only been caused by the previous mechanic during the diagnostic phase of the before mentioned problem. I contacted Terry, informed him of this, and he agreed to reimburse me but later recanted. So not only did I lose $320 for a service that should have NEVER been completed but I'm also out of an additional $200 for a part Terry's technicians broke and tried to cover up. Do NOT trust these people. They are unethical and take advantage of those they deem as vulnerable and ill informed. It should be noted that even with the $320 I wasted with Terry, the problem being fixed and the additional $200 I was out of pocket because of Terry's technician's negligence, I still spent less than the $1200 Terry quoted me. It appears that Terry was aware of the broken piece and attempted to replace it in the overquoted $1200 price he gave me. I've contacted corporate as well as BBB.

This is the place to go! Sean was honest, very friendly, and easy to talk to. Excellent prices and…read morequality work. I also loved meeting their dog, Brownie. It was a very pleasant addition to the experience:)

Top quality service and repair at excellent prices. Sean only uses the very best parts. He is truly…read moreamong the elite when it comes to taking care of your vehicle, and he's as friendly and down to earth as you will find anywhere.

Best mechanic shop A1 work !!! Always gets everything done right on time took my truck to get a…read moreengine and a paint job

From the owner: Enderezado y pinturas Paint and body All mechanic work !…read moretoda mechanica en general

If you want something done right don't go here. my original problem was a belt issue. He then…read moreproceeded to tell me that there was no noise coming from the belt of my car. You'd be able to hear the noise if you put it in your garage instead of starting it on the busy street outside of your garage. Then tells me I have a hose issue. This is the hose that was supposed to be replaced. Instead of replacing the hose he made a make shift one out of PVC pipe. Also charged me over 500$ for the faulty mess. I'm now having to take my car somewhere else to get the work done. This mechanic is not worth the time nor the money.

They have been holding my car hostage for three years now and refuse to repair it or return it.read more

Terminal 15 took very good care of me with my car's transmission issues and I'd definitely return…read moreand recommend this shop.

Ok! I hate to let out best kept secret but not only did Danny change my oil, he replaced my wiper…read morepump on my Mini all under 30min! Her found the part needed with a lifetime warranty and saved me a ton of money! My car no longer leaks wiper fluid and the back spray finally works after years of being broken! Mini Cooper quoted me $600 to fix!!! Danny did for $110! I will go NO WHERE ELSE!

I went to Firestone on 12/20 to have a set of four new tires installed along with an alignment. I…read morearrived with an appointment scheduled for 3:00 PM, but service did not actually begin until around 3:30 PM and wasn't completed until a little after 6:30 PM. Even after waiting that long, the alignment was not done. I returned on 12/24 to complete the alignment and have the TPMS sensors fixed. Before coming in, I verified that the two rear sensors were out and made that clear to the staff upon arrival. My appointment was scheduled for 9:00 AM, but service didn't begin until approximately 10:15-10:20 AM. After about three hours, I was told the car was almost finished. Shortly after that, I was informed that the right front TPMS sensor was also out. This was not the case--it was working when I arrived, and I had specifically explained which sensors were out beforehand. The staff did not seem apologetic, and this issue should have been verified by them before starting work on the vehicle. Overall, the customer service could have been much better, and the lack of communication and verification caused unnecessary delays and frustration.

Daniel Garcia helped me on Memorial Day when very few other shops were open. I had a nail in my…read moretire and he took care of me. I really appreciate his ability to squeeze me in. Excellent service. I work retail so I know what good customer service is.

Awesome customer service! First body shop that will tell you all your options. Highly recommendedread more

When our catalytic converter was stolen, they were so helpful when others gave us the run around. I…read morewould recommend them to anyone that has a problem. Easy and pleasant to talk to, straight forward, fast call backs, honest, and fair. Thank you guys for helping us in our time of need. - Ric Smith