Overall experience here is straight professional, and job well done see before and after. Thank you read more

Windus Auto Collision Specialists - Body Shops Near Me - Fort Worth, Texas

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Customer service was great. He didn't take advantage of us. Same day service. Reasonably priced.

My vehicle was side swiped (shoutout to Abbey and Sentry insurance for handling my claim). Sentry allowed me to use the repair provider of my choice. I chose Windus because they were closest. James and crew at Windus did a great job. When I retrieved my vehicle after the repairs, there were problems with the cross traffic and lane changing indicator on the repaired door and other problems that may or may not have been related to the collision. James worked with me, went above and beyond to correct the issues. I hope I never need collision repair again, but if I do, I'll take my vehicle to Windus. Their charges are reasonable and their service is exceptional. read more

Excellent customer service. car came back looking great. James was great about keeping me up to date and helping coordinate with the rental car company to get and pick up the rental. Hope I don't NEED his services again but highly recommend. read more

James and his team are a rare breed these days. They made the repair process easy, communicated with us almost daily providing updates on my vehicle, dealt with the insurance company on our behalf regarding an issue that was not their responsibility to resolve, and completed the job earlier than they committed to. Phenomenal customer service! We will definitely be using them in the future for our auto body needs. read more

I called this company to assess hail repair damage. The first time he said he'd call back and never did. When we called again, not only did the guy tell me he can't give estimates unless he works directly with the insurance company, he gave me some BS about why that didn't even make sense. Then when I told him "we're just looking for an estimate to repair the damage, you can't do that?" He said "not unless you're getting it repaired through the insurance company." Our car is old and we want to take the money, pay for the estimate and put the rest towards a new car. Is that a crime? I said, "well, I guess I'll call a auto body shop that can give me an estimate to fix my auto body ". So maybe he really can't and I just don't understand cause I've never had hail damage before. What would you expect a professional to do? Maybe "ok sir, sorry we couldn't help you today. If you change your mind please feel free to call back". This guy just hung up on my mid-sentence. They're after a quick buck. Apparently this "auto body shop" isn't looking to help customers with their auto body needs. read more

Absolutely hands down the best, most effective and friendliest staff I've ever met. Upon my initial call I was immediately greeted by Mike who had given me a rundown of the process and given a drop off date, upon drop off, Mike was kind and knowledgeable. My lift gate and sensors had to be replaced and Windus staff did it greatly and in a great time frame. Throughout the time of my car being here, James communicated and touched base at least 3x a week. Highly recommend this place!!! read more

The individual that I was talking with had a very bad attitude towards me. first of all he asked me is insurance involved with the work. I said no I'm paying cash then he had a smart remark and this is quite expensive like I can't afford it. his name was Mike windus. I don't recommend this business. read more

Excellent Excellent service... found this GEM after reading the reviews when I had to find a body shop due to an accident. James from this location scheduled an appointment for the car to be dropped off for repair and recommended rental car companies nearby which picked me up and also, through out kept me updated about the repairs...they did an EXCELLENT job by replacing damaged bumper with a brand new bumper and my car looks NEW as seen in the attached pic....very pleased with their great customer friendly service and would highly recommend!!! read more

Windus Auto Collision Specialists - Car bumper damaged due to an accident - Body Shops Near Me - Fort Worth, Texas

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The BEST of the best! Customer service? Superb! Quality of products and workmanship? Exceeds five stars! This is where I will ALWAYS take my car if I ever have a problem with it. Thank you for treating me like family! read more

EXCEPTIONAL SERVICE!!! I'm not sure how I stumbled upon this auto shop but I am so glad I chose them to take care of my accident/ auto claim. Michael and James were the first to greet me, they collected my claim information so quickly, it's was truly the easiest process I've experienced. I would highly suggest using their services! These are great people!!! read more

I had a rock kicked up in me that left me with a broken fog light. I first checked with Ford, and when I arrived at the dealership, the price instantly doubled. I decided to take my car to Windus, and they fixed it for less than the original Ford price, in less than a day. A great, locally owned, family business! read more

Windus always provides top notch service. With exceptional customer service and a quick turnaround time, I trust them with all of my repairs. read more

They did an excellent job on my repairs and amazing customer service! I loved that James was very communicative throughout the whole process and kept me informed on my car repairs. I had hail damage from storms we had a few months past. They did the repairs and replaced my windshield. He mainly dealt with the insurance and answered any questions I had. I'm glad that they are a preferred shop for State Farm & I highly recommend them. read more

Great group of guys and beyond helpful! James is very professional and polite throughout the entire process. Highly recommend them to anyone looking for a high quality repair with top notch customer service!!! read more

These guys are awesome! Great customer service, which is very hard to find these days, James always stays in contact and lets you know where they're at with your vehicle! Great work both times we've have our truck in for repair! read more

There is not a better body shop in the DFW area, in my opinion. I had some terrible damage to my car--and I have been ripped off by a body shop here in town previously, so I am picky and a little gun shy. James is amazing--and so is Mike! They are completely honest, you can trust everything they tell you. I cannot tell you how gorgeous my car looks. After the damage to my door and quarter panel (door wouldn't even open), I just knew I would have to "live with" it not looking quite right. Boy, was I wrong--my car looks just as good as when I drove it off the lot. I was kept updated the whole time and everything was explained to me in a way I could understand, but I was never talked down to--if you are like me and have been taken advantage of (especially being female and not knowing a lot about body work so it's easy to snow me), please just go here and you won't have to worry. These are my favorite folks I have ever had the pleasure of working with. If you have questions, send me a message, I will be happy to recommend them to you personally. read more

James at Windus provided phenomenal service. He kept me in the loop with the progress of my car and was very helpful. Great customer service! Thank you! read more

James took great care of my husband and I! After a deer ran into my SUV, we were stuck with only one vehicle for a month and literally had to carpool for at least three weeks. We didn't have coverage for a rental car because our State Farm policy didn't offer reimbursement for a rental following the collision. James was able to get us in at our convenience over the holidays, while my husband was off of work, which saved us a lot of trouble! They called me with updates every few days and my SUV was in pristine condition after receiving it back. I will never go anywhere else after this great experience. We had used another auto collision body shop in the past and they gave us the run around, were not accommodating of our schedules. Thank you Windus! read more

Great Service! Keep me updated on everything going on with my vehicle! I had a dent on the roof & it took a week to be repaired! It was even ready a day earlier! James was awesome & really informative on what process my car was going to go through. My family has been going to them for years! Definitely a great place! Recommend them for them to take care of your vehicle read more

Only wish I could give a higher rating. Workmanship is absolutely the best. The customer service is 2ND to none! James makes himself available throughout the whole process and answers questions promptly. I highly recommend to my friends and family. Overall experience is A++ thank you James and crew for the fine job. I am very grateful... read more

Terrible service! It took over a month to fix and once the insurance started complaining, they finally started. Once I received it back, gaps were off everywhere and cowlings were missing, they didn't replace one of the tires that was covered and refused to give me a receipt -- when asked they gave me a copy of the estimate. What worries me is if they were this lackadaisical about the appearance of the car, were they also with the safety equipment?? Frustrated because I checked reviews online (Google, yelp, angieslist) prior to taking it here and all were positive. read more

Best place to get your car fixed. James was so helpful and I will definitely tell my friends about Windus. Really honest people and good work. read more

These guys must have a magic wand your car looks great and they are men of their word! They keep in touch with you during the process incase something happens like a part didn't ship on time not their fault but they keep you in the loop. Support you local shops people you'l be glad you did. read more

I use to use Caliber Collision for decades, but their service went down, forcing me to find another auto collision company...I'm so glad I did. James (the manager at Windus) was awesome. Did what he said they would do, did a fantastic job, went above and beyond in providing exceptional service. I was pleasantly surprised and will take my vehicles there from now on. They were highly recommended to me by a friend and now I highly recommend Windus to my friends. Excellent job! read more

By far the smoothest step in the collision process. The front office (James) has superior customer service and the crew does superior work. They fixed my truck in less than a week and used genuine Nissan parts. The front end looks better than it did before the accident, I couldn't be happier considering the circumstances. I definitely recommend Windus to anyone in need of collision repair. read more

Great customer service! I needed a total loss in damages estimate on my car because my insurance company would not and I received it in 2 days. Other independent appraisers were going to cost 150 to 400 dollars to drive and look at my totaled vehicle that was in an accident. read more