I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Great place EVERY time!! Most recently for my 2004 Jeep's ac. Running nice and cold now!read more

This seems to be a really great shop They're very honest and…read morestraight forward and don't try to sell you things or service you don't need. Would highly recommend this shop.

100% recommended. Fast response with communication, was able…read moreto fix my car same day, very professional and does thorough checks.

Professional, convenient, personable and reputable. I will be using his service again and would…read morehighly recommend to anyone needing a first class mechanic to come to your location or in my case.....the Elementary School in Springtown, Texas where I was left stranded due to my alternator going out. Reasonably priced and very efficient. Thank you so much Carl, for offering this service.

We have a garage queen, C-250. My husband took her for every service and wash at the Park Place…read moredealership when he worked in Irving. After he starting working at home northwest of Fort Worth, he became weary of the time and trouble, as well as expense of taking her in, so started the process of finding somewhere to take her that would treat her with tenderness and care. We made an appointment and I dropped her off with a pickup time, went for leisurely lunch with my adult sons. They dropped me baCk off at the appointed time and she was ready to roll as promised, at a great price (half the dealership price with everything serviced and reset and all her fluid were topped off at no charge. We are going to go back for all our Mercedes needs from now on.

I drive a 99 SLK 230 that I love to death. My driver side window had broken and I was getting…read morequotes around $500 for the fix from multiple places in Dallas. Tony quoted me $200 for the part and shop time. The repair took longer than his quoted shop time and not once did he ask for more money. He quickly answered any question I had through text message or call and was extremely nice and welcoming to me. If you want a relaxed and professionally experience for your vehicle repair I highly recommend this shop!

Great service, no upcharge, got the vehicle fix when and for how much he advised…read more Jay saw we had limped the car in and really couldn't make it anywhere else without a tow, and he never took advantage of tried to upsell. Very honest and open.

Jeff repaired my air conditioner on my 16 year old Ford F-150 And replaced my struts, springs and…read moreshock. He does outstanding work and his work ethic and attention to detail is truly exceptional. I'll be recommending him to my friends and family. Thanks Jeff!

This was my first time visiting this facility and I must say it was worth finding. My car kept…read moremaking squeaky noises and I went to different places and they told me basically my vehicle was unsafe to drive. I needed my rotters and break pads done, in the front of my car and back and I was able to get it done the next day. I like that they offer a Finical Assistance if you're unable to pay that day. The service was really good and the price and the value was worth it. Great customer service and great communication with the owner Blake. I will be using this place services in the future. Trustworthy and caring service was provide to me. Thank you for caring for my car because that's like my baby and you guys took care of her with love. Thank you.

Blake told me over and over again the charge for my 2 wheels he found on eBay was about 1100…read moredollars. He then charged my credit card $3k. I am disputing the charge and filing a suit in the small claims court very soon for $1,900 plus filing costs.

The guys are great! Had an oil change and brakes job on 2016 Ford Fusion. Wonderful guys!!! Did a…read moregreat job very informative and polite. Will be back !!

Even though we no longer are required to get our vehicles fully inspected in Texas, we do still…read moreneed to get an emissions inspection in certain high population counties of the state. I'm very happy to report that Greased Lightening can do that emissions inspection, and fix you up with an oil change as well, as we did with our sweet little Mustang automobile recently. The guys are always pleasant and helpful. They have a waiting room with a television set that plays shows that remind me of home. They have a pop machine if you're thirsty, and the prices for those sodas are quite reasonable. Also, I always appreciate the mechanic shops whose waiting rooms have a coffee table full of a variety of magazines, as they do at Greased Lightening. We appreciate these guys a great deal. Thanks Greased Lightening!

I've been to a lot of mechanic shops over the years, and Terminal 15 is hands down the best…read moreexperience I've ever had. They're fast, reliable, honest, and completely transparent throughout the entire process. I never feel like I'm being sold something I don't need, they take the time to explain everything and always have my best interest in mind. Danny has been especially great to work with. He's always willing to help, answers all my questions, and genuinely tries to find me the best deal possible without cutting corners. That level of customer service is hard to find these days. They've earned my trust, and that's not something I give out easily. I'll be bringing all of my vehicles to Terminal 15 for as long as they're in business. If you're looking for a mechanic you can actually count on, I can't recommend Terminal 15 enough. Five stars!

Ok! I hate to let out best kept secret but not only did Danny change my oil, he replaced my wiper…read morepump on my Mini all under 30min! Her found the part needed with a lifetime warranty and saved me a ton of money! My car no longer leaks wiper fluid and the back spray finally works after years of being broken! Mini Cooper quoted me $600 to fix!!! Danny did for $110! I will go NO WHERE ELSE!