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    10 months ago

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    5 years ago

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    The Gentlemen's Closet

    The Gentlemen's Closet

    3.0
    (13 reviews)
    1.3 mi

    I am extremely disappointed in our treatment, the lack of professionalism and the constant…read moredismissive behavior that we were rendered on Saturday May 2, 2026. An experience that was supposed to be memorable, ruined by an employee who was more concerned with upselling a used tux than helping my son find something for his first prom. The lady that was there was kind and welcoming. Unfortunately we were helped by an older man who had locks and glasses. Never did extend his name. (Edit looking at other reviews his name may be Dew or Drew) When we first got there it was super busy. This is understandable considering the size of the store and only two employees on the floor. My family and I patiently waited for 15 minutes to let the man know why we were they, in which he says we are late prom people and we should have gotten a look together weeks in advance and that the rental requires 30 days in advance and they would not be able to receive it. We were told we would have to find something in the store , he points to a rack against the wall. I was under the impression that these were rental tux's. He never took time to explain any of it. After being there for another 45 minutes of waiting to get help because he kept saying he would be with us but then taking people who came in after us, we finally got to the point where he talked to me and told my son to try on the tux we found. It was perfect. Looking at it, it didn't need anything done. Mind you I'm thinking this is a rental because there is not a price on it, the size tags are ripped off and you can visually look and see it's been worn, not to mention the bow tie in the pocket. When my son comes out of the dressing room, he ignores my kid and has small talk with a lady who came in with her kid. When he decides he is finished with the conversation, he looks at my son, and says ohhh you found something. It's $450. I said this is not a new suit and where do you see $450 because there are no tags on this and the size patch was cut out, this tux is worn. I said I thought this was a rental? He then says well the rentals are basic, I can go get you a catalog and walks off again. I am highly upset and I wanted his first experience to be special. It was not. Trying to support a black owned business and got treated like a peasant in the process. The funny thing is, if he knew who I was and what I did for a living, I guarantee he would not have done all of that. Treat people right! You never know who could be a blessing to you. I really do hope the owner reaches out to me. I would love to have a conversation. I have attached pics of the "basic tux" we wanted and the timeframe on the website that we would have indeed gotten the tux on time. Update: I wanted to reach out to them on their business page on Instagram to let the owner know about the interaction. I will include photos. I was blocked from their page after sending the message.

    Sadly, I cannot recommend this business. We were excited to support a Black-owned establishment,…read morebut unfortunately, their commitment to genuine customer service is lacking. While they do have some amazing employees who clearly care and do great work, the leadership and ownership do not seem to share the same dedication to customer satisfaction. Their selection of tuxedos and suits is extensive, which is a definite plus. However, if you plan to rent a tuxedo, be prepared to pay around $250, plus a $160 deposit, with a requirement to return the rental the very next day. For that $250, you receive only a jacket and slacks--no shirt, shoes, tie, vest, or pocket square which makes the value questionable. At that price point, I strongly recommend investing in your own tuxedo or renting elsewhere. Many other places offer complete tuxedo packages (including all accessories) for under $200, with a more reasonable 2-3 day return window and a stronger commitment to valuing your time and money. #SadButTrue

    Photos
    This is the receipt that I was blocked after reaching out for clarification.
    This is the receipt that I was blocked after reaching out for clarification.
    The Gentlemen's Closet
    This is the tux that my son chose to wear that was called basic.

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    This is the tux that my son chose to wear that was called basic.
    Marshalls

    Marshalls

    2.6
    (8 reviews)
    1.4 mi
    $$

    I'm here looking for dresses. The store is well stocked, clean, and organized. Unfortunately,…read morenothing here worked for me. I will return.

    Terrible Management, cashiers and Floor/Department workers. I returned some unused items I bought…read morethe day before. Every item had tickets still attached and were unworn. immediately, the management was called she came over to question why was I returning so many shoes? . I laughed now, but I was insulted and incensed! I said they didn't ask me that when I was buying them. She got angry and started singing, took 8 minutes to return the shoes, then she walked around the store telling all of the people that worked there (darker skinned African male, African female in home section, heavyset light skinned cashier sitting on a stool, and she called for the shopping center security monitor to come and guard the exit! After I noticed that they were following, I went on a tour. They original cashier with the short curly wig said that it is "store policy " to call manager for any return over two hundred dollars. I read the back of the receipt and have returned an item that cost over $300 and have never experienced this. I think this is because I am on vacation as of 6/23/2023, had surgery on my thigh Monday, 6/26/2023, and was not dressed to impress and no make up. Black people love to judge people based on how the look. I own a home near Wegman's, earn $170K yearly, have credit score of 780, completely debit free besides small remaining mortgage, have more than $29k in my checking, and I don't go around judging people based on how they are dressed, because none of that matters!!! If I had been feeling a little better I would have gone back to the store where I bought the item. They treat everyone with respect!!!! For the record. When I bought the shoes I didn't have glasses on and did try any of them on. When I got home with glasses on, none of them were leather. I do t wear man made material on my feet. They were fake designer shoes.

    Photos
    Is one missing and I try to connect it with mi iPhone and yes is no mine
    Is one missing and I try to connect it with mi iPhone and yes is no mine
    Shorts I was wearing that day. Wasn't feeling 100% .
    Shorts I was wearing that day. Wasn't feeling 100% .
    Dresses

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    Dresses
    DTLR

    DTLR

    1.0
    (4 reviews)
    3.0 mi

    Poor customer service! I was not greeted by anyone upon entering the store, and the woman behind…read morethe counter appeared bothered when I requested help with a shoe. Afterwards, she opened the box for me to see the shoe, however when I picked one up, she placed the box with the other shoe in it on the floor behind the counter. What kind of service is this?! Did she expect me to run out? Had it not been my husband's birthday, I would've left without purchasing anything at all. However I did buy the shoes, along with a sweatshirt, only to get home and realize she had left a censor on my husband's gift. When I returned the next day to have the censor removed, I expressed my discontent to the manager. His response was "sorry you feel that way, but it's our policy to only hand customers one shoe and to place the other one behind the counter". SMH. They will never get another dollar of my money.

    DO NOT BUY ANYTHING FROM DTLR!! They do not give you CASH refunds even if you have a receipt and…read morereturn item same day. They will give you a gift card!!! I purchased my daughter a pair of shoes today and realized they were the wrong color. I went to return them less than 20min later and the Store employee told me that there are NO CASH refunds! I was NEVER told about this policy before I purchased the shoes! I was barely even spoken to when entering the store! I had to go and ask for help which I regret now! I feel like I was ROBBED today shopping at this HORRIBLE establishment!! They should be put out of business!! Never ever shop at DTLR

    Target

    Target

    2.4
    (62 reviews)
    1.4 mi
    $$

    I know many people not shopping at Target for whatever reason, but if you live in certain areas…read morethis place is where you can get all your items in one stop. Walmarts are not in the area and I'm not trying to travel another 15-20 minutes to get there. Nothing much to say just has to grab a few items and really noticed that the food isles be a little bare. Maybe it was became I came later afternoon times. But the selection should be better than what I was seeing. I was able to find all I needed and unfortunately too much per usual. Service was good was able to get in and out no issue. I just have to remember to carry in the stores with my reusable bags. But other than that you can pay for their brown paper bags that could be reused again later. Will continue to come to Target when I need to and not going to worry about what others are doing. They not paying my bills!

    I usually do online orders for pickup at this Target because of the convenience, but this time I…read morecouldn't risk the possible two-hour wait and decided to go inside the store instead. Unfortunately, not a single regular checkout lane was open--only self-checkout was available, and those machines only accepted debit or credit cards, no cash. Of course, I only had cash, so I was forced to check out at customer service. While it did take a little while, the wait wasn't extremely long. Still, the experience was inconvenient enough that going forward I'll be sticking strictly to online orders only, which is always a wonderful experience.

    Photos
    Most of their electronics look as if they've been RETURNED OR OPEN already.
    Most of their electronics look as if they've been RETURNED OR OPEN already.
    Target
    Target

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    CrankRock - womenscloth - Updated June 2026

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