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    Updated 2 months ago

    Services - Crank Cycles

    Bike repair and maintenance

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    Julio Bicycle

    Julio Bicycle

    (19 reviews)

    I cannot say enough about the level of quality at Julio Bicycle. I brought in a bike that had been…read morepurchased from Julio Bicycle in 1999 and needed some TLC. Will was extremely friendly and knowledgeable, very welcoming, inviting and on-point with advice. Service is quick (just a few days turnaround) and my bike looks amazing and rides like new. I cannot wait to return to Julio Bicycle for more add-ons and accessories, just knowing that I will be greeted with a hearty handshake and a friendly smile! THANK YOU, Will, for jumpstarting me on a new venture and lifestyle!

    Really wanted to love this place. A lot quicker than going over the bridge to Piermont or Strictly…read more I went in and dropped off a brand new Specialized Tarmac SL8 frame for the shop to build up. They were to transfer my parts from my existing bike. All the guys at the shop were super cool and friendly and mechanic and I geeked out over 1x ratios. I felt positive that my bike was in good hands for the build. The build was quickly done and I go in the following Saturday to pick up the bike and again I was warmly greeted by everyone in the shop. Everyone is gushing over the bike saying how beautiful it is. I get home and want to prep the bike for my fathers day ride and I go to takeoff the warranty sticker on the downtube and I noticed someone has painted over a sizeable chip by the bottom bracket. I know it's the shop because there is touchup paint on my brand new ceramic bottom bracket. I call up on Monday and get the mechanic and he remembers me and I ask him why there was a chip on the frame. He admits he caused the damaged and it was due to paint on the BB. I really don't remember seeing any paint on the face of the bottom bracket but I will take his word. I asked, why he didn't face the bottom bracket then and he replied he could have created a crack all along the bottom bracket in the lacquer. Ultimately I ask him why he didn't call before he did the install, or after he did the install and it went wrong, or why didn't he mention anything when I came to pickup the bike let alone file a claim with Specialized? The kicker is, the touchup was so poorly done I rubbed away the paint with my finger. The mechanic kept asking what I wanted to do? He kept offering to do another touchup. IMO my experience was a combo of bad customer service and bad technique used. I standby the fact the bottom bracket easily could have been faced if there truly was paint overspray but if the shop didn't have the tools they needed to RMA it. I also was pretty pissed because they lost some of the hardware for my Roval Alpinist seat post on my other bike where I was transferring parts and even though I told the mechanic my chain was waxed, he went and oiled it up. I had to clean my who drive chain and reset my chain again. Beyond that the mechanic there was insanely rude. I was explaining why I was so upset, he cuts me off and says, "you are talking too much, what do you want". Well for one treat my bike like you would treat yours. Simply avoid this shop. This place isn't cheap and isn't worth the headache

    Hudson Valley Motorcycles - delivered used ,stock, detailed ready to ride . cat not included !

    Hudson Valley Motorcycles

    (39 reviews)

    Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

    Bought a used bike from HVM. They were willing to negotiate on price. Very friendly and…read moreknowledgeable staff. They were good with fallow up questions after purchase of bike. They have a great selection of new and used bikes. Thank you for a great ride!!!!

    Last Mile NYC - Electric Motorbikes

    Last Mile NYC

    (8 reviews)

    Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

    Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

    Action Cycle Performance Center

    Action Cycle Performance Center

    (21 reviews)

    I am a newbie to motorcycles. Came to the shop to get a feel for the place, because...I'm a newbie…read more I need a place to get service done, to order stuff, have things installed, and winter storage. I won't be going anyplace else. Friendly, reasonable, good hours, a wealth of knowledge with a willingness to share (without talking down to the, you know...newbie), close to my home...I'm sold!

    so today's 7/7/2026 and I dropped off my 05 raptor about 3 weeks ago just for SIMPLE MAINTENANCE!…read moreJust because I work long days and don't really have the time aswork for Subaru as a mechanic. Go figure so I drop it off tell em to check the valves and clean the carb/and jet it properly. I knew I had no rear brakes (and my front brake needed to be changed) long story short. (He performed an oil change/greased the fittings/fixed my shifter assembly (the main reason I was there) and never gave him (Cory) "BIG GOONIE "hey you guyyyyssss" look-a-like mf to do any other work except the carb/valves because they were too tight. Granted at one point they DO Do MAGNIFICENT WORK. I MEAN they've BEEN OPEN OVER 30- semi years so I get a call from this big cockeyed hillbilly that says it's done. OKAY. I ATTEMPT TO PAY OVER THE PHONE I was like why not? No answer that made sense. So I go down there. Oh they cardholders gotta be present-sorry? WHAAAT? It's a credit card. Smh. Anyway so now today I will be picking it up with the cardholder because unfortunately I have too many toys and not enough money and ESPECIALLY NOT 3,000$$$I could've gotten a 660r in better condition or even a banshee for what I paid. 1,800 for the bike snd 3k for maintenance. Cmon. Smh PLEASE EITHER GO TO (MOTORCYCLE MALL IN BELLEVILLE,NJ) THEYRE THE BEST. THEY HAVE ALL THE SHOP EQUPIMENT/DYNAMOMETER/forced induction set-up-etc. that's where I bought my bike and will/shouidve taken it. STAY AWAY. BUYER CONSUMER BEWARE!

    Crank Cycles - bikes - Updated July 2026

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