A very honest and trustworthy business truly invested into giving the best service for a reasonable price. Very knowledgeable and prompt and detailed response. They provided top notch service and their cost were also very reasonable. They worked with our home owners warranty company to help save us the most money in this transaction and pushed our best interest in fixing/replacing our AC unit. It was their recommendation to replace the unit. (Rightly so the unit is 30 years old 2-3 times its lifespan) however it is the home warrantys policy it is attempted to be fixed first, despite being cautioned against doing so as the inital problem may not have been all that was wrong with the unit. Working with the home warenty company was no small accomplishment since Cranberry heating and cooling invested their own time and effort to do their best to ensure what was in our best interest as the customer. If this had been on our own dime and our call and not the home warrenty companies, we would have gone with the new unit after their investigation of our current 30 year old unit, because I trust their expertise and honest work ethic. I also want to note when speaking with the representative from the home warenty company, the representative admitted to being impressed with their attention to detail and thoroughness of their report. We will definatly call again when the need arises & highly recommend them for anyone looking for a fair and honest business. read more