Gender Reveal Ruined-- Followed By The Worst Customer Service I've Ever Experienced I have never written a negative review in my life, but this experience was so upsetting and handled so poorly that I feel obligated to share it. I ordered a gender reveal cake and was extremely clear from the very beginning that this was for a gender reveal and that I needed blue on the inside and white on the outside. When I placed the order, I gave very specific directions: white on the outside, blue on the inside. I even provided a photo of exactly what I wanted. Later that same day, I called back to confirm again: white on the outside, blue on the inside. Then when I picked the cake up, I had a third confirmation point. They read the instructions back to me and again confirmed it was supposed to be white on the outside and blue on the inside. I even verbally confirmed one more time before leaving the store. So there were three separate touch points of communication confirming the exact same thing. This cake was for my first baby's gender reveal. This was a once-in-a-lifetime moment for my husband and our family. I spent time planning this, buying flowers, an outfit, and setting up something incredibly special for us. When we cut the cake during the reveal -- while filming -- the inside was completely white. No blue. Nothing. The entire moment was ruined. My husband found out we were having a boy in the most anticlimactic, confusing way possible. It was heartbreaking and honestly humiliating to have planned something so meaningful only for it to completely fall apart because of a mistake that was confirmed THREE separate times. What made this exponentially worse was the customer service afterward. When I called the next morning, I was met with rudeness and condescension. Later, when someone finally called me back, I was literally asked if I was "sure" there wasn't blue inside -- as if I didn't just cut into and dig through my own cake. I had to prove their mistake by sending photos. During that same call, I explained how rude the first person I spoke to had been. The response I got was essentially, "Yeah... she really shouldn't be answering the phone" and that she's not very good at customer service. That honestly left me speechless. If someone is not good at customer service, why are they the person answering customer calls? Especially when those calls are about major life events and serious issues? It was one of the strangest, most unprofessional interactions I have ever had with a business in my life. At no point initially did anyone apologize. I had to be visibly upset and crying before anyone even attempted to say sorry. Even the owner never called me directly -- he texted asking me to call him about a refund. When I did call, there was still no real apology, just discussion about money. Let me be very clear: This was never about the $50. This was about ruining one of the most meaningful milestones of my life and then treating me like I was an inconvenience when I called about it. People make mistakes. I understand that. But how you handle the mistake is what defines your business -- and this was handled terribly from start to finish. I have never been treated so badly by so many people from one business, especially over something tied to a major life event. I will never use this bakery again, and I will absolutely be sharing this experience with others so they can make an informed decision. If you are trusting them with an important life event, I strongly suggest reconsidering. read more

This is my absolute favorite bakery. The staff is friendly. They are open late for a bakery so you can grab your favorite dessert up until 6PM. The danish is the best I've ever had and I've eaten them from Paris, to NYC, to Vienna. They make all the old fashioned faves like babka, crumb cake, and black and white cookies. I could go on and on. Cramer's just can't be beat. read more

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I was going to an event and had to bring a small edible treat. I knew this place had lovely rhugalah. I also bought mini biscuits and scones. What a hit!! Absolutely delicious. read more

Cramer Bakery - Bakeries Near Me - Yardley, Pennsylvania

This is a modern version of the old fashioned bakery that your grandmother took you to as a kid (or you wish she took you too). Every item is special, authentic and delicious. AND IT'S KOSHER TOO read more

Long time customer here. I was just waited on by an older woman who can best be described as very very rude and unpleasant for absolutely no apparent reason. Both my husband and I were shocked and disappointed. That is the last time that I will spend my money there. I'll happily go across the street to Panna from now on. read more

All we could hear were screams of excitement when we surprised the bday party with this custom cake. Tasted great, perfect design, and great advice on sizing for the occasion. Customer service is always wonderful at Cramer. It was the best part of the night. read more

Cramer Bakery - Bakeries Near Me - Yardley, Pennsylvania

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Everyone in the area says to use Cakeateria but they are pricey for custom cakes. And there goes that old saying you pay for what you get. If you need a custom cake, go elsewhere. If you're in the area for overpriced pastries, come to Cramer's. Paris Baguette will be coming next to Wegmans and they are way better than here. read more

Nice local bakery that I found while my daughter was in town shopping for a prom dress. Large selection of made on location pastries. I'm a big fan of local bakeries, and I don't live close, so we got some stuff to take home. Crumble Cake. Nice flavor, pleanty amout of crumble, just a bit dry, but not a deal breaker. I would buy it again. 4 stars. Blueberry Breakfast Cake. I liked it but I didn't love it. To me, the blueberries tasted like they came out of a can, and I didn't expect that. The cake was moist, but for me, it was a little too sweet. I wouldn't buy it again but that's my taste. Give it a try and make your own decision. 2.5 stars. Cannoli Cupcake. Not one of those huge cupcakes that you can't fit into your mouth, and you need a fork and knife. Tasty with a little Cannoli on top. 3 stars. Creme Brulee with chocolate mousse topping. Good to the last spoonful! I usually only order C.B. in restaurants, so it comes out warm. This looked so good. I had to give it a try, and I'm glad I did. 4.5 stars. read more

Cramer Bakery - Give the place a try if you haven't been there before. - Bakeries Near Me - Yardley, Pennsylvania

Donuts cakes and danish was delicious Service and ambiance was very good No pressure on you to hurry up and get read more

Stopped in this morning to look around . I got a few items like the tiramisu cake , cream brûlée with chocolate mouse, brownies, and cupcakes. All were very good . I would def return and think I found a bakery in the area. The person was very friendly and patient as I looked around and helpful read more

Cramer's Bakery is an absolute gem found in Yardley, PA. All their desserts are wonderful. The service is top notch and the prices are fair. I always stop at Cramer's when celebrating. read more

Cramer's is incredible. They've made custom cakes for my son's birthday every year for the last 6 years and each one has been better than the last. They are responsive, creative, and easy to work with. The cakes are beautiful and delicious. And I can't walk in the store without seeing 5 others things I need to eat!! read more

Stopped in here after some nearby fishing on a Sunday morning. There were quite a few customers inside that seemed like regulars picking up party cakes and fresh donuts/scones. The staff was nice and answered all of my questions. The girl who helped me out gave me a little tour of their their bakery items, but then pointed out "what their known for" which were high hats and petit fours. So, I purchased several items including: petit fours, high hats, crumb cake slice, cannoli's, chocolate chip cookies and cupcakes. I spent $59 and change. I brought it to a friends house and we tried a little bit of everything. The cannoli wasn't bad/average. The high hats were fresh and very tasty. My friends loved the petit fours, the chocolate chip cookies were fresh and average. I really enjoyed the crumb cake, it had a very nice cinnamon bite to it. The kids ate the cupcakes and of course there were no complaints. Everything was fresh, the place looked clean and the staff was friendly and helpful. I would repeat and buy the full sized round crumb cake next go around. My friend would go out of his way for their high hats and petit fours. read more

Cramer Bakery - My sampler. L to R Chocolate chip cookies, high hats, cupcakes/cannoli's, petit fours and a slice of crumb cake. - Bakeries Near Me - Yardley, Pennsylvania

Cramer's baked a sheet cake for me for a baby shower. It looked great and tasted wonderful. All the guests loved it. The shower was held at a restaurant. The restaurant owners see a lot of cakes but were so impressed that they asked the name of the bakery. Thank you Cramers! read more

Cramer Bakery - Cake - Bakeries Near Me - Yardley, Pennsylvania

Delicious and fresh this spot was great staff was so sweet had a nice spread of options

I came in around 3:30 and the older woman who was helping me informed me that a lot of their product is not made on the premises..She then went on to complain about her coworkers and how horrible the job is, watch out letting your daughters work here! Cannoli was good nonetheless.. read more

Found this cute little bakery when we came around Halloween and the Canaloween that was nearby. My friend mentioned that this is a good neighborhood bakery and we just needed something to fill our sweet tooth so this was the place we had chosen. There were so many goodies to choose from, but I know my daughter loves cupcakes, so that was a must have, and I ended up getting a mini pumpkin pie which looked good and some cookies. My mom got some fresh bread, cookies and cake. I was surprised about how much products they had even though they were about to close, but guess they get a lot of customers, which is always a good thing. We ended up just taking the goodies home and eating them there. The cupcakes were dry and I wasn't a fan of them, but they were on the discount rack so many they were old or something, I don't know, but the cupcakes were a waste of 3 dollars. I literally threw them in the garbage because no one was going to eat them. The mini pumpkin pie was the favorite of all things and tasted so good! I would come back to this bakery and try other cupcakes maybe fresher ones to see if they taste better then the ones I bought. read more

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I picked up small deserts to take to someone's house who I did not know well. I chose 8 different ones and doubled a few of them. Everyone loved them so much. The raisin filled bars are amazing. Just like my mother use to make. Thank you Cramers for an excellent assortment of fresh deserts. read more

Chocolate covered creme filled donuts are additive but get there early or they will be sold out

Highest quality. Old school baking. Will definitely come here again. Staff is very helpful even when very busy.

Something changed. Have not been here in a long time. Was always my go to for my favorite cream filled donuts. Bought a few today and they were dry and the cream is also different. Even the shape of the donut changed. They used to be more of an oval shape now they are round and way less cream inside. Very disappointed read more

I go here every winter while visiting my in-laws in Yardley and always find something yummy! My favorite thing about Cramers is that you can order specialty things that aren't always in the bakery. I had been craving cinnamon babka for years and when I asked them if they ever mmake it, they had me order one to pick up in ttwo days, easy peasy ! I was sooo excited and it was absolutely delicious! On any given winter day, you'll find cupcakes, pies, rugalash, pastries galore. They also have a yummy looking Yule log during the holidays. The staff is always super friendly too! read more

Disappointed by the cupcakes. Not decadent, not moist, and generally small considering they are from a bakery. If I'm being honest, a box cupcake mix tastes better read more

I love Cramer's. They've been around for ages, so you know they're doing something right. I've never tried the cakes but have enjoyed the breads (especially marble rye) for years. As a non-Jew who loves hamantaschen cookies, I can tell you this is one of the only places I know of where you can get them year-round (usually you just see them around Purim). read more

Cramers made an absolutely beautiful cake for our summer party! It was not only decorated beautifully but it was also scrumptious. A moist vanilla cake with dense chocolate mousse in between the layers. Our guests raved that it was not only visually pleasing but also very pleasing to the taste buds! We'll definitely be ordering all our special event cakes from Cramers. read more

Not happy with this place. they spelled my name wrong on numerous cakes over the years. when i told them it's was wrong they scraped it off and tried to rewrite it..i could have dug it out better with my finger! They couldn't even color match! the receipt had the correct spelling but the cake didn't. i ordered fresh quiche and received it like a frozen block.. this was supposed to be used that day for a brunch. no way that was fresh! i purchased cookies from there for a pound but they gave me 8 oz.. yet charged me for the 1pound. spoke with Tom numerous times who didn't want to be bothered. I've been a customer for years even though the high prices! don't waste your time or money at a place that doesn't pay attention to detail and rips you off. read more

Come on Monday everything is 50% off....literally everything....chewy brownies, creamy donuts, crispy eclairs.....ok you get my drift. I came here on a whim after breakfast, more out of curiosity if the Cramer's bakery was an old sign and this was really just a CVS. I peered through the window and barely saw anything in the cases so I figured they were closed. A friendly employee came out to say they were open; once inside I was informed that Mondays they do no baking and sell only the things they have left from the day before.....at 50% off! As I saw everything on the table I thought this place must be very high end gourmet, with chocolate dipped pretzels and perfectly baked croissants.....but after getting more than half a dozen donuts, 2 croissants, 3 raspberry tarts, 2 brownies and an elephant ear ALL FOR ONLY $9....I decided this is my new favorite bakery! I ate the chocolate dipped elephant ears which are to die for! My hubby loved the cream filled donut, so I took a bite, and that cream filling was like nothing I have ever had. I was so used to custard inside those donuts, but this is white fluffy and perfect! I am currently nibbling on some brownie and contemplating adding some famous halo tajitian vanilla to it to be a total fat a$$ before new year's day strikes. I can't imagine any of the other pastries being any less delicious than the previous, I will definitely be returning. read more

Cramer Bakery - Keep them coming! Best donuts and brownies and everything! - Bakeries Near Me - Yardley, Pennsylvania

Cramer's is about outstanding neighborhood bakery. They have a modest selection of quality cakes, cookies, and pastries and everything we've tried thus far has been pretty good. My personal favorite is the Philadelphia Buttercake. The clerk who sold it to me called it a coronary in a box. Yum. Unfortunately though, it looks like they don't really change the menu much. That's a shame, because I'd really love to sample some new items! read more

Best bakery ever! Cherry pies were amazing and live their breads and pastries. The staff is also so friendly.

Thank you, everyone at Cramer's, for making an absolutely beautiful, tasty cake for our daughter and son-in-law's baby shower. The flowers and wording on the cake were gorgeous. So many compliments from so many people. People who don't eat cake were eating the smooth and creamy 7-layer cake you made and delivered to Grey Stone. BIG thank you for making our day! read more

I had ordered a 4lb. cookie tray over the phone. When I had gone to pick it up, I was pleasantly surprised. The tray was beautifully arranged. There was 5 selections of different cookies. Everyone raved how delicious they were, nice and buttery. I will definitely be ordering from them again. read more

Rude service and they just don't care. They make a lot of money since there are no other bakeries near. Do not expect to ever have a color scheme done correctly. They do what they want. Skills are lacking in the cake decorating area. Also, Over priced, small baked items. One positive, the cake has a very nice taste, as does the icing. ( birthday cake) Please note, cramers will sell you a day old birthday cake, and admittedly tell you it's a day old, but won't discount the price. So why not purchase a fresh cake? They sold my husband a day old (or more) cake for the same as a freshly baked one. Plan ahead and find another bakery. This one does not deserve the business. They should not be entitled, especially when they don't have anything remarkable. It's mediocre at best. read more

They created the cake for my daughter's bat mitzvah from a picture we sent them. They helped me with what to order. I had originally asked for a larger size cake and they told me it was too big for my event (they were right) and that saved me a good deal of money. The cake looked amazing and tasted even better. I could not say enough good things about them! I would use them again and again! Cake was half lemon, half raspberry with buttercream frosting. The delivery guy was so nice and very careful with the cake! read more

Cramer Bakery - a decorated cake with a scroll - Bakeries Near Me - Yardley, Pennsylvania

I called Cramers nearly 24 hours before my 40th bday party desperate for a cake and no problem at all my order was in! They created an absolutely beautiful and DELICIOUS cake that all my guests raved about. Cannot recommend or thank them enough!! read more

Cramer Bakery - a birthday cake with sprinkles - Bakeries Near Me - Yardley, Pennsylvania

I placed a small personal order on December 19th for pick up on Christmas Eve (2 days before the order deadline). However, I did not receive a confirmation email or phone call the following day or the next day. With the order deadline looming I called to check on my order, repeatedly, Tuesday, Wednesday, and Thursday but I just kept getting a busy signal. I finally got through this morning and was NOT surprised when the "customer service manager" claimed they had not received my order. I couldn't remember when exactly I had placed the order off the top of my head because I haven't been feeling well but I knew it was a couple of days before the deadline posted on the website. (After my call I checked my screenshots and found a capture of the order screen dated 12/19.) Her response was "well, the deadline changed" and "we don't take orders without payment." Mind you, the website has no option for making a payment when placing an order online. When I tried to say that I was concerned they hadn't gotten my order when I didn't get a confirmation so I had tried calling, the "customer service manager" cuts me off and starts talking over me every time I try to say anything! Not once apologizing that my order was lost or asking what I had ordered or offering anything helpful what so ever. When I asked if I could finish my sentence she just started talking over me again. I've been a customer there and been recommending them to people for about 35 years! I have even used them for corporate catering when there are bakeries closer to the office but I don't think this "customer service manager" knows the meaning of customer service. I've worked customer service - retail, call center, food service, educational institution - for many years and have even trained customer service reps so I know how hard the job is but there is no excuse for rudely cutting off and talking over a customer, especially when you're supposedly the customer service manager. read more

Cramer Bakery - December 2021 Holiday Hours and Order Deadlines - Bakeries Near Me - Yardley, Pennsylvania

So far, so good. Everything I've gotten from this bakery so far has been excellent! Don't confuse 4 stars with not excellent. 5 stars should be reserved for thee best. I would say it's really 4.5 stars, to be honest. Challah was absolutely amazing, excellent eclairs, and petit fours on point. I bet I change this rating to a 5 after I order my first cake! read more

I love this bakery and they have the best cakes. However, I went in on a Sunday to order a birthday cake and 3 clueless teenagers working there could not help me, when they did finally acknowledge me. They said the order specialist was not in, not even a form to fill out for a cake? I never ran into this with any other bakery any day of the week. So I decided to go somewhere else and ordered the cake with no issue. The other bakery takes orders 7 days a week! read more

Cramer's bakery ruined my wedding for me in terms of my cake. Four hundred dollar cake and a seventy five dollar delivery charge. Kim acted as if she could duplicate my desired cake from a picture she requested. My cake was extremely small. The frosting was hard and cracked upon cutting. The cake was dry and crumbled. Don't let them fool you. Your wedding could be ruined too. I was embarrassed but there is nothing you can do when they bring out your cake and your standing there in front of a room full of people. They have never reached out to be accountable and there was no apology or refund. read more

Cramer Bakery - The elegant cake that I ordered. - Bakeries Near Me - Yardley, Pennsylvania

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Yesterday was my mother's birthday and we were looking for a new bakery to try. This cake was absolutely delicious and beautiful. I can't wait to come back here! read more

Cramer Bakery - Bakeries Near Me - Yardley, Pennsylvania

Very nice shop with extensive selection of tasty baked goods and friendly, helpful staff. The challah and babka are delicious.