1. Craigtown Auto

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Port Deposit, MD

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Craigtown Auto

4.5 (2 reviews)

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Ewing Towing & Auto Repair - Damage to front bumper

Ewing Towing & Auto Repair

(51 reviews)

I am writing this review because I'm very upset reading these other reviews on yelp. Ewing towing…read moreand auto repair have been working on my cars for almost 20 years and its always been positive. I became a customer after they towed my car for improper parking. I was really mad like a lot of these other reviews but it was my screw up and I paid. You people that are giving this company a bad review because you parked in the wrong lot or your parking permit wasn't displayed properly (that's why I was towed) or was expired and now you want to blame them for your mistake. I sit in that waiting room when getting a repair done and people come in screaming and yelling at the poor office manager likes its his fault you were towed. I have never seen a human being get treated the way he gets treated and he stays calm, doesn't scream back. My kids are now students at UofD and have also had their cars towed for improper parking (at a friends apt). So to all you reviewers mad at a company for doing the job they're contracted to do, you don't know what your talking about. I have seen people give descriptions of the "big Godzilla driver that tried to intimidate me" but there are no drivers that work there that look or act like that. These drivers take crap from people like us and are some of the most professional tow drivers I have ever dealt with. It's understandable to be upset when they tow you but you need to own up to your to your mistakes. Ewing Towing is not scamming you, those guys are very regulated and cannot just randomly tow someone, they are following the law and have been doing this job for a very long time and they're still there because they are a proper trustworthy company that operates withing the laws of Newark. If you don't believe me, go get an oil change or tire rotation and sit in the waiting room and see how "customers" treat these guys and how professional they keep their demeanor. Its mindblowing how horrible people can be to another human being.

Shout out to Ewing Towing for not only wrongfully towing my car from my apartment complex but also…read morefor damaging it in the process. Car was towed from apartment for "not displaying the parking permit" but was done so at 2:49 in the morning like they were on a repossession mission? Walked out the following evening to leave for work and it was just... gone. No notice from my property manager or the tow company. After reporting the car stolen and NCCP figuring out it was towed to Ewing, I was told BY Ewing to show up at 9am the following morning with proof of ownership. Showed up to a locked door and called the oh so pleasant gentleman who told me they would release cars between 3pm and 4pm, to bring $250 CASH and my drivers license. Showed up at 3:30pm, was told that it was now $300, and was met with quite an attitude (because "it was his last weekend working there and he didn't give a ****"). You'd think I towed his car! Wild. To put the cherry on top, when I walked out to the lot to get the BRAND NEW car, I noted pretty significant damage to the front lip and bumper where I can only assume it had been improperly taken off the flatbed. "Not their problem" though, is what I was told. I guess "safe and damage free transport" doesn't apply here. If they can't tow a car without damaging it, I can't imagine the caliber of work that comes out of their auto shop. I wouldn't recommend this place to my worst enemy. Solid work, guys.

Thompson's Towing And Automotive Repair Center - Front end smashed

Thompson's Towing And Automotive Repair Center

(24 reviews)

I wrote a review just now that was above the size limit so let me give you the condensed version…read more These are extremely decent, kind people of a very rare sort now a days who treat you as a person needing help and go far beyond what most car repair places would ever do for a customer. My car's radiator tank split from (as I found out after it was shown to me after the repair) a combination of heat along with a thick accumulated layer on the radiator itself of dust,dirt,bird feathers (!!) ,twigs and dead leaves that were a quarter inch thick on the radiator effectively choking it to death. They let me stay in the office to work out getting the money raised for the estimated $680-$700.00 repair including tax. Then Michelle at the front desk helped me find a better motel to stay at, After I got a reservation she drove me there after picking up her husband from work, Ernie the shop manager picked me up the next morning,drove me first to Auto Zone where I got some extra anti freeze so I could have some money. It turned out that they were able to use the gallon I just so happened to have in my trunk, a lot places will still use what they have in stock and charge you for it with a big mark up Ernie then told me that although the estimated labor time was four hours Pete the mechanic working on my car actually put in another 3 hours the night before due to the radiator on my '04 Alero (this was only it's 2nd breakdown in the 9 years I owned the car) has to be dropped down as one assembly including all the attached pumps, lines and fans . THEY were NOT charging me for the extra time because when they give an estimate they stick to it. Also they knew that this was a real punch in the gut for me financially and they wanted to help me. They repaired a transmission line which if it was not fixed would of resulted in the transmission burning out for no extra charge except for the $2.50 for the piece of rubber hose that connects the radiator to the transmission. They went out of their way to cut costs (along with my AAA labor discount of 10% to help me out to when all was said and done the actual cost was around $590.00 before tax and my final total was $613.00. I am sure they lost money or at best barely broke even. Earnie then dropped me off at Golden Corral which is very cheap and very good if you really enjoy food. I was called at 2:15 to be told Ernie was coming to pick me up because the car was finished. That was 45 minutes earlier than estimated. Pete took time out to go over the repair in detail,explain everything he did, then show me the broken radiator (which I mentioned before) while assuring me that this just happens and there was nothing I could of done to have prevented it. Then give me his appraisal of the over all long term health of the car which is the old girl still has a lot of life left and if I treat her right as I have been she is good for another 3 years maybe more! Which is amazing for a car with around 245,000 miles on her. I said my goodbyes and felt like I was leaving good friends who had rescued me when I was in a world of hurt! If you ever do break down in or near Aberdeen MD, do NOT go anywhere but Thompson's. They are the salt of the earth and good Samaritans who see their job as helping their customers above making a profit. I felt like I made new friends there so as part of paying them back for how wonderfully they treated me I want do what I can to make sure all "Yelpers" who are in the Aberdeen area who need car repair help to give Thompson's all of their business which is very well deserved. Thanks for reading this to the end.

DO NOT USE THIS COMPANY!! Had an accident and have AAA…read morePlus, was told by AAA associate tow was covered! Only going to need to tow 3 miles. Thompson showed up and the first thing driver told me before getting out of his truck was that I would have to pay him $100.00 for the tow. I let him know I was covered by AAA Plus and he said doesn't matter, I need to pay him $100.00!! I called AAA back and told them what I was being charged and AAA rep said,"no he is wrong, let me talk to him". I handed the Thompson tow driver my phone and HEARD THE AAA REP. tell him,"this customer is covered; Thompson will be paid for this tow". Then another tow truck arrived from Thompson. They talked to each other and BOTH TOW TRUCKS LEFT WITHOUT TOWING MY CAR!!! The officer called another company and now I have to pay this other company since they are not in AAA and for storage of my car when it was supposed to be towed to my house by an AAA approved vendor. AAA needs to drop these clowns!!!

Craigtown Auto - towing - Updated October 2026

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