1. Craig's Carpet & Upholstery Cleaning

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Bothell, WA

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Craig's Carpet & Upholstery Cleaning

4.7 (20 reviews)
Open • 12:00 am - 12:00 AM (Next day)

Services - Craig's Carpet & Upholstery Cleaning

Carpet cleaning

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12 years ago

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2 years ago

Kelly of Craig's Carpet Cleaning did a great job cleaning a large couch and chair that had never been cleaned before. They look like new.

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7 years ago

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7 years ago

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8 years ago

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14 years ago

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8 years ago

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11 years ago

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10 years ago

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13 years ago

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13 years ago

These guys are great - have used them 3 times over the past 7 years and wouldn't go anywhere else! They are flexible and accomodating!

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10 years ago

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14 years ago

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11 years ago

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10 years ago

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12 years ago

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Ask the Community - Craig's Carpet & Upholstery Cleaning

Review Highlights - Craig's Carpet & Upholstery Cleaning

“I've had Kelly and Dennis out at least three times in the last few years and they always do a fantastic job.”

Mentioned in 3 reviews

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I can't say enough good things about All New Again…read more We had two properties both hit by water damage near the beginning of 2024. All new again helped clean the water out when it was rushing into our home, moved all our stuff out, did complete remediation, documentation, and rebuild to our specifications. The documentation was especially important because our homeowners insurance did not want to pay. Documentation All New Again created was instrumental in proving the loss to insurance, and saved us from several pitfalls which would have resulted in us having to pay entirely out of pocket had we gone with a remediation provider that was less full-service. Amir, Vas, Alex, Vlad and Igor were our rebuilding team, and they did a great job returning our Bothell house to its exact original condition, as well as building our Kenmore house back to our specifications. We were presented with clear options, pricing, and the end result was fantastic. Johnny, Ryan, and Noah worked on our remediation. This was handled with care and attention to detail that held on to the value of our house and completely out-classed the thinking of our insurance inspectors, who seemed wholly uninterested in helping. Johnny even walked our insurance adjusters through the property to explain to them what happened. The remediation team produced much of the documentation that we are now relying on in negotiation with our insurance. Orfa and Nora Packed and moved all our stuff out, and then back in at the end. We didn't have to unpack or pack any boxes at all! Our stuff just was where it was before, it was like magic. John and Gary both helped us understand what next steps looked like when insurance pushed back and refused to pay. Though All New Again could not be our lawyers or advise us directly, they did educate us so that we were prepared to advocate for ourselves and hire lawyers when that became necessary. John and Gary's combination of experience and connections were invaluable to our process with insurance.

All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

Puget Sound Water Rescue

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A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Rebound Restoration Contractors

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Amazing! I have never given a review this positive before…read more We had a small flood in our kitchen- dishwasher leaked. We had old laminate that buckled with leakage downstairs. On advice we contacted Rebound and the owner Rob and his crew came and started the drying process right away. From then on the whole experience, which could have been an ordeal, was smooth as silk. They came when they said they would, yes, every member of the company. They didn't delay our job for larger ones, it moved right along. Cleaned up after every part of the repair. Excellent communication, everything made clear. Reasonable estimate and much experience working with insurance companies. They really did take care of everything and it was a pleasure to work with them to the very end. If you are freaking out right now about damage in your home call them, call them NOW!

If we could give Rebound Restoration 10 stars, we would!…read more We had water faucet leak in our Kitchen that flooded our cabinets, leaked through the floor and into the downstairs finished basement. It soaked the ceiling support beam and post. It also soaked our downstairs carpet and pad. We called our Insurance agent of many years who referred it to their Claims Department, but he was of no help afterward. The first Claims Adjustor was difficult and adversarial. He ordered a national "Cleaning and Restoration" company to come to our place and put in heaters / blowers for days in order to dry out our kitchen and downstairs. Their crews ripped out the drywall in the ceiling and beams downstairs, They ripped out our kitchen cabinets and propped up the granite counter tops with 2x4s and then left! The cabinets were not supported properly and started to sag. At this point, the national company quit and left!!! It is important to note that the insurance company adjuster ordered this work and paid the co. directly for this work. But, then they told us that the rest was our responsibility! We were supposed to go find a contractor that would repair what they left. We were expected to go find estimates and then negotiate with the insurance claims department for reimbursement. I called a total of 21 contractors over the next few months! Five never showed up. Four recommended that they just tear out the kitchen and start over, which the Ins. Co. would not approve. Six companies were honest enough to tell me that they could not do the entire job, but referred me to other contractors. Some were handymen that just weren't capable. One owner was a fast talking con artist, who wanted us to give him $2,500 down and then sign a contract before he would even give an estimate. It was obvious that he wanted to bilk the insurance co.(and me) for all of the money that he could get. One wanted us to pay $250 for his time to provide us with an estimate if we did NOT give him the business. Another contractor said that he could do the work, but it took 2 weeks of begging to get the estimate. We discovered that about 1/3 of the items that he'd discussed were not on the estimate. Frankly, I didn't trust having most of these people in my house! When I asked several if they were licensed, bonded and insured, they disappeared ! Meanwhile, our Kitchen Stuff was piled throughout our living room and dining room. Downstairs furniture and items were still stacked in piles. Finally, after a couple of months, we contacted Rebound Restoration! John Marsh, their estimator, came out to give us an estimate. He was professional and patient with our questions and he provides us with a thorough and complete estimate of all of the work. He was a standout from everyone else who came to our home. He assured us that Rebound could rebuild the "boxes" under the countertops, save our counters and reinstall the cabinet faces. He was patient and educated us. He was accessible when we called for clarification or we needed information. About that time, our insurance company changed adjusters. The new adjuster was impressed with the Rebound Estimate. It helped that Rebound Restoration and our insurance company use the same software program. Approval was a quick process after that. Rebound is excellent at mitigation. They worked hard to communicate with our insurance company and justify the necessary work and expenses. I made sure that each stage of the job was approved by the insurance co. for reimbursement. This is important, as the insurance company does not pay the contractor directly. We cannot speak highly enough of the quality of people that work for Rebound: Rob, the owner; John, the estimator; Rene, the Painter; Jeff, the cabinet maker; Nicole, the scheduler; Jaron the project manager, and Theron, all round handy guy and carpenter asst to Jeff. Their work was superb. After months, our house is now being put back together. Everyone of them is professional, hardworking, caring, and easy to do business with!!!! My only complaint? I wish that I had called Restoration Reconstruction first. I told the insurance company that while it is sad that I had to learn the construction business and spend countless hours and months researching this, it was worth it as finally we found the right guys. Rebound could have done the entire job. Had we known what we know now, we would not have let the original adjuster call in his national company and then just leave us in the lurch. Sorry for the length of this review, but I hope our story helps others. If you are patient, polite, and persistent enough you will finally get through the experience and keep your sanity. It sure helps, though, when you have someone like these guys to help get you through it.

Green Planet Restoration of Seattle - This is our team--restoration labor and office staff--working together to keep every project running smoothly from start to finish.

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I had a great experience working with Green Planet for mold remediation. From the beginning, they…read moremade what could have been a stressful situation much easier to deal with. David, the manager, was incredibly helpful throughout the entire process. He took the time to explain everything, answered my questions, and made sure I understood what was happening every step of the way. His communication and professionalism really stood out. Juliett was also wonderful to work with. She was responsive, helpful, and made the process feel organized and straightforward. Olma Lima did an excellent job with the actual work. Everything was handled professionally and with great attention to detail. Overall, I really appreciated how helpful, courteous, and professional the entire Green Planet team was. I would definitely recommend them to anyone needing mold remediation services.

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Craig's Carpet & Upholstery Cleaning - carpet_cleaning - Updated October 2026

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