I got rear ended for the second time in a year by a Tesla!? Go figure. Ugh!…read more Actually the first time was technically - 'front ended' but that's a long story for another day. I contacted VW & they recommended - B & D Auto Body & Glass, for some slight rear end damage I needed fixed. I saw Vi, at the front desk reception. She was excellent & informative. Left my SUV here overnight & picked it up in swanky condition the next day. The repair job made my SUV look brand new again. Very satisfied & happy. Thank gawd for insurance. Yelpies if you haven't done so - get front & rear dashcams ASAP for your car. It's getting insane out there on the roads. I don't care how old or young your car is - dashcams will save you many headaches & heartburn. See my review for BlackboxMyCar. I hope I never have to go back here again but if I do it will be - B & D Auto Body & Glass = top notch service.

I have the possibility to give to this company of THIEFS, DISHONEST, AND UNPROFESSIONAL PEOPLE one…read moremillion stars under ZERO, I will not hesitate even a iota of secund..... Stay out of this company and save yourself from a lot of headache and trouble. They overcharge ICBC which has a repercussion on your insurance rate in the future. I asked them to keep for me the parts they replaced and the invoice they paid to the Porsche company for the supposed parts, and they refused to do so. I am going to file a LAWSUIT against this company on Moday the 27 of July, 2026. please join me if you have been abused like, I have been abused. I will not release the paper for ICBC to pay for a such disgusting repairs, and will report this business to ICBC regaring their dealings. Here in this company you have 2 absolute Croocked people: JEFFREY CHEN AND COLIN JUNG

0 start! TOOOOOOOOOOOOOO EXPENSIVE! And they are scamer! Sall scratch, and cost 15000 CAD!!!!!…read moreinsane, They are just take advantages of ICBC

The service from the North Van location is untouched. The store manager,Sam Singh is amazing…read more Knowledgeable, understanding business with the insurance company industry. He takes the stress out of getting your vehicle repaired. 10/10

I had a repair done by them for an ICBC claim. No complaints really. Excellent service, and the…read morerepair job was great. The receptionist at the desk and whoever answers the phone is always helpful and courteous. They have late hours too which is convenient. They are busy though, so it can take some time to get your repair appointment. Waiting room is nice and comfortable, they have beverages for you too if you want. Never had to wait very long though, theyre quite punctual with appointments. Would totally use them again if needed.

Very professional team and quality work! I just had minor work to be done but they took the hassle…read moreout of the experience. Would highly recommend.

Had a hit and run that needed to be repaired. Sucks that you need to pay the deductible for…read moresomething that you didn't do, but that's another review. Picked AutoMind because of my friend's suggestion. My experience with body shops have not been good, so I was pretty surprised that the office was relatively clean and each rep had their own desk I could sit and chill as they process my paperwork. The guy hands me an iPad. "What. You want me to play games as I wait?" No. Instead, they had a cute little cartoon thing explaining what will be happening to my vehicle. Not only was I surprises that a body shop would even know what an iPad was (Most I've been to have been pretty low tech), it was a hoot that they went as far as creating cartoon videos to explain to customers what is going on. Got my car looked at and made an appointment to come back and drop it off for repair. When I dropped off my car, the AutoMind rep also showed me how I can use my iPhone to see the photos of my car and see what stage my car is at in their shop. Then they had someone from Enterprise pick me up to get my temporary car. Got a car I've wanted to try out for a few days. When I went back to pick up my car, more paperwork and another iPad cartoon telling me something about my warrantee. I checked over the work. Couldn't tell I got hit (Guess that means a good job). And they also vacuumed and cleaned the interior of my car (With 2 kids, it had gotten mighty dirty with pieces of stuck dried fruit in various locations). The work was pretty good, and those cartoons were pretty funny. What got me was the fact that they put in a lot of effort and tech stuff into the customer side, with the cartoons and the iPhone login thing to look at my car. All in all, it was a pretty smooth and funny experience. But it still sucks that you need to pay the deductible for something that you didn't do...

I brought my 2024 BMW X5 in for some paint work after someone scraped my front quarter panel in a…read moreparking lot. Number one Collision, and in particular their general manager, Billy could not have been more accommodating and professional. They arranged for my rental car and handled everything expertly. I highly recommend them. Their expertise with these high-tech new vehicles is invaluable.

There's only 1 reason to be in this establishment as a customer, and that is if one's vehicle was…read moreinvolved in a collision. Not sure if this location works on other makes, but they do a lot of business with the Mercedes-Benz Collision Centre next door. The staff were very friendly and courteous, and took the time to go around with me for the walkaround. Both picking up and dropping the off the vehicle were quick and painless. The vehicle I rented wasn't in pristine condition, but it was a rental after all. Definitely wouldn't mind renting from them again.

Customer service is top notch. I'll direct friends to the Cambie Street location for reliable…read moreservice.

Great customer service. Let me extend loaner car because ICBC didn't process current info.read more

Twice they looked at my car just from me pulling up, no appointment,.. and I was satisfied both…read moretimes. I had a bumper faring come off and drag and they fixed it while I had a coffee on the spot,.. cheaply,.. and gave me some great advice to boot. Very happy.

They did an awesome job fixing my car. I would highly recommend them. I would definitely use them…read morein the future if needed

I recently had an accident with my 2015 Honda Accord Hybrid! This was my car and I wanted to take…read morecare of my car the right way. My go to place for my Honda was Destination Kingsway Honda. The management there are the best in the auto business. Warren Prevost the Parts Manager and the person who takes care of the collision details sent my car to Penney's Auto Body. I'm extremely glad Honda did because Penney gave me an awesome out of the world customer experience. The manager Morris and his employees are phenomenal because they are very professional. He took the time to explain the process of taking care of my car. Having a courtesy car was much appreciated. Congratulations Penney's Auto Body and Destination Kingsway Honda! Best Wishes, Dr. Dennis K. Chiu

Nice job from Morris and Johnny installed a black side mirror to match my stainless without telling…read moreme. what a joke.......