Service was great, staff is friendly and professional, installation perfect. Really go above and…read morebeyond for you.

What an absolute mess this company is. What started out promising for an order in a pinch led to my…read morePorsche being damaged and the company denying it then ghosting me. I requested footage of my vehicle entering and exiting as well as the footage during the removal and installation of a new windshield but was only given the exit footage, but it's clear that the chip is there. In a previous review this company was at fault for damaging another vehicle but that customer was taken care of, where I was not. Be warned, this company is not to be trusted and always take before and after pictures when entrusting "professionals" with your dreams.

I msg on a sunday for a quote and they got me in monday morning,1 hour to do 2 fronts and…read morewindshield.$120 for 2 fronts and $100 for windshield. Looks good will be back!

10/10, wouldn't hesitate to go back for anything tint or film related. Amanda is super cool and has…read moretons of experience working with tint. Prices are very reasonable and you just gotta love someone who doesn't play games with your time.

I called Soft N Cushy because I wanted to have a manufacturer's roof rack installed on my minivan,…read morebut the dealer wouldn't do it. Soft N Cushy gave me a reasonable quote and an appointment the next morning. The job was completed with no problems.

DO NOT RECOMMEND!!!…read more I went to an installer that was highly recommended by DePaula Ford--the same one they use. Before the work started, I went over everything in detail. I showed him my current car (which I was selling) and explained exactly how I wanted the leather seats in my new car to look. He personally inspected my vehicle, including the backseat, so there was no confusion about what I wanted. When I got my car back, the back seats were not done the way I had clearly specified. I brought the car back and explained the issue, but instead of addressing it, he argued that the work matched what I had requested. I reiterated that this was not correct--we had provided photos and he had even seen the original seats in person. On top of this the dealership, de Paula did not do anything either. DO NOT RECOMMEND!! DO NOT DO NOT!!!

From the initial estimate to the repair of my bumper on my Mercedes Benz 2023 they were…read moreknowledgeable, professional, affordable, friendly and answered all my questions and actually got the service done in a timely manner. I'm so impressed. Definitely my new go to. Thank you, guys

--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

Robert, is absolutely fantastic. He won't let you down. He knows his works. He doesn't charge for…read moreunnecessary work. As a female, who has been to several mechanics I've been overcharged or told I needed work done, that doesn't make sense. So- I was thankful to find a local mechanic a few steps from my home.

Padded my bill. Requested an oil change. They added $10 for 2 quarts of washer fluid. I do NOT…read moreneed a mechanic for washer fluid. I will not be back and will not recommend. Too bad. It's convenient to get to and I needed struts and 4 new tires. Doreen

Such a different experience from the typical car-buying process. There was no pressure or feeling…read morelike I was being pushed into something I didn't want. Chris listened to what I was looking for, answered all of my questions, and made the entire experience comfortable and straightforward.

Updated review on the purchase of 2 cars a year ago. The cars have had no problems, no troubles…read more We absolutely love the saturn Sky and our Jeep. We are looking to get a third vehicle and we decided to go right back to Spa CIty Motors, because we trust them and they are so great. You couldn't ask for better people to buy from.

I was working in the Albany area from PA and somehow on a side street hit a curb with my right…read morefront tire damaging the rim and bursting the sidewall. Not being from the area based in prior reviews I drove to the shop arriving before 9:00 AM and I believe that the gentleman already in the shop name was Fez - he was very helpful and ideally I agreed to purchase two used rims with tires doing cash and carry. After getting them back to my car unfortunately the rim star pattern was to large - I took the wheels back initially seeking a refund to locate rims at another location - working with after placing the calipers on the holes it was agreed the tires wouldn't work - I didn't need four rims but they happened to have four rims for my make and model and with trade if my remaining good rims and cash we agreed to a price and the rims are in my car. Being six hours from home finding a shop like NGR and the service approach to meet me at a comfortable place to purchase four versus two rims was very refreshing. If I lived here without question I would return to this shop and attempt to give them more business. Plus they list opening at 9AM - they're open easily 30 minutes before. Thank you!

I have been there probably five times now and every time I have gone I have left completely…read moresatisfied they are professional quick and they can always get you in same day I probably waited 20 minutes at the most very happy with this business.

Had a windshield done by these guys. Great folks doing good work. Handled paperwork with Liberty…read moreand quick turnaround. Friendly and professional on phone to get an appointment and to complete job.