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    Craftsman Auto Care- Mclean

    4.7 (63 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 1 month ago

    Services - Craftsman Auto Care- Mclean

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    22 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Hybrid car repair

    Craftsman Auto Care- Mclean Photos

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    8 days ago

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    8 months ago

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    2 years ago

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    4 years ago

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    2 years ago

    Been taking my car here for the last 4 yrs. They also have a drop off/pick up service. Best car care centre in NOVA.

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Excellent service by a professional technician. Very Friendly staff and customer service.

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    3 years ago

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    4 years ago

    Great service, every time. Exceptional staff and reasonable rates, highly recommended to family and friends.

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    3 years ago

    Ray and Steve are knowledgeable and helpful. They are good communicators by phone and text.

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    4 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Craftsman Auto Care- Mclean

    Review Highlights - Craftsman Auto Care- Mclean

    Steve communicated promptly and clearly showed he valued a long-term client relationship over an immediate earned buck.

    Mentioned in 6 reviews

    Read more highlights

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    I've been taking my 2017 Jeep Wrangler to them since everything reopened from the COVID pandemic…read more Even though they are a little pricey, I never got the impression that they were trying to scam me. In fact, both times when my jeep was acting up, they didn't charge me when they couldn't figure out the problem and referred me to either the dealer or gave me a loaner while they took the time to see what the problem was. For the work that they have done, it was always top notch. They were detailed in their follow-up report and genuinely cared about keeping up the quality of the car for the long run. I'm super sad that we are moving out of state and now have to find another mechanic I trust and who does high quality work. They also had snacks that my 3 year old loved and tennis balls and dog treats (which if I ever brought my husky in, she would go crazy for lol). Def recommend!!!

    Once again another awesome experience at Auto Stop. My car is older now and had an oil leak that…read morerequired a two step repair to ensure the leak was fully repaired. Bill kept me informed every step of the way with various options and what made sense to do now versus waiting for another time. The price was very reasonable and they always go above and beyond for their customers. They even paid for my Lyft to and from the shop since I had to leave my car for the repairs. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. They've saved me thousands of dollars over the years with their honest and transparent car service and advice. Auto Stop is the ONLY place I'll take my car to and I trust them 100%.

    Mobile Dent Repair

    Mobile Dent Repair

    (8 reviews)

    I had an extremely uncomfortable and unprofessional encounter with a man offering car dent repair…read moreservices at Gunston Plaza. He was an older male with a beard and mustache, wearing a Yellowstone hat. I had just parked when he pulled up directly behind me and stayed there instead of leaving. I waited a couple of minutes, hoping he would drive off, but he just sat there honking -- twice, and on the third time he held the horn down even longer. When I finally got out, he said, "I can fix that dent, ma'am--take my card." I told him politely, "No thank you, I'm good." He insisted again, saying he could give me a good price. I repeated myself, and that's when he got irritated and said, "What the hell does 'I'm good' mean?" Instead of driving off, he continued talking aggressively and wouldn't move his car as I tried to walk toward the restaurant. I had to go around his vehicle just to get away. The whole experience was hostile, disrespectful, and intimidating. No one should be approached or spoken to that way, especially after clearly saying no. It's completely inappropriate and made me feel unsafe. Avoid this person if you see him around Gunston Plaza. Don't ever intimidate another person -- you came off creepy and like someone who would go to the extreme.

    My husband was accosted by Michael Fisher about getting repairs to his car. This guy would not let…read moreup with his very aggressive attitude and speech. He came to our condo parking lot. Then Fisher started in on me as I got out of our handicapped van in my scooter. My husband told Fisher he had to make sure I got upstairs okay. Fisher looked & acted reputably at first and said he would give an estimate before starting work. He did not. He started banging on the wheel well by the time my husband returned. High pressure and fast talk sent the $700 "estimate" up to $1,800.00. The work was sloppy and looks bad/unprofessional. The rear wheel well needed a dent removed. He took it upon himself to "fix" some spots on the rear bumper which now looks like a child was let loose with a can of spray paint (paint and finish does not match). This will be an added cost for us when my husband gets it professionally redone. You can see every place he hammered on the side of the car. Nothing is smooth and the paint does not match. He took advantage of us and manipulated us at every turn. Fisher is a slippery and unscrupulous thief. Do not use his services. Fisher is an out-and-out Scammer.

    Craftsman Auto Care - Alexandria

    Craftsman Auto Care - Alexandria

    (79 reviews)

    I went in for an oil change on a recommendation from a friend. I was greated once I walked in, and…read moresomeone was ready to help. My car was seen very quickly, and was in an out. The service was great and customer service was 5 STARS!!!! Highly recommend this place

    I brought my truck to Craftsman Auto Shop in Alexandria to replace an inner tie rod, which was the…read moreonly issue preventing my vehicle from passing Virginia state inspection. They completed the repair, but then insisted I also had to replace my driver's side view mirror in order to pass inspection because the turn signal bulb on the mirror was inoperable. I questioned this because it didn't sound right. After leaving the shop, I researched the Virginia inspection requirements myself and discovered that the mirror issue was NOT actually a required inspection item in my case. I called the shop back, explained the code, and they still refused to pass my truck unless I paid for the mirror repair. At that point, I contacted the Virginia State Police and spoke directly with a state trooper, who confirmed that my understanding of the inspection requirements was correct and that Craftsman was wrong. The trooper even contacted the shop himself to explain their error. What disappoints me most is that I was a loyal customer who had spent thousands of dollars there over the years. I trusted them because I'm not a mechanic and relied on their expertise and honesty. Unfortunately, this experience seriously damaged that trust and left me questioning their integrity. Because of this incident, I don't think I'll ever bring my vehicle back again.

    Craftsman Auto Care- Mclean - autorepair - Updated May 2026

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