tl;dr: sloppy balayage, but a skilled correction. Friendly staff and historically great reviews, so I'm hoping I had an outlier experience. However, I can't rationalize any extra stars, as these dye mistakes should have been caught (and never even happened in the first place)? I really wanted to like Crafted. It had a lot going for it: prime Hampden location, gender-neutral/length-dependent pricing, wind-powered energy, promising stylist portfolios, mere metres away from the Charmery... and yet my experience ended up being a bit of a headache. I have been getting balayge done on an annual basis and was very happy with Morgan's artistry (she's at Dryland in Canton - I followed her over from Scene 217). I don't know why I decided to mix things up when I had something that worked, but my friends had great things to say about Crafted and I decided to ~go rogue~ and take a gander. My first appointment was with Nicole Leadbetter, who had a fabulous-looking Instagram and promising client reviews. I briefed her on what I wanted (wanted to go blonder, but retain natural roots) and showed her two photos - one of the balayage pattern I wanted (gradual colour melt, with lots of fine sections) and one of the tones I was looking for (a warm "bronde" balayage Nicole posted on her IG). My previous balayage was about 50% grown out at the time, so there was a good 5" of virgin hair. For reference, my hair is naturally a light brown (prob level 5-6?) and is somewhere between a type 1/2a. Nicole quickly sent to work. She was affable and friendly, but in retrospect the service I got was largely inattentive - she was chatting with other staff and simultaneously doing another client's roots. Also, since I was scheduled immediately after another client, my appointment started about 15 min late and went up until closing (5 pm). As they were closing and did not have enough time for a trim**, I just checked the front of my hair (which looked as I described) and headed out. While she asked to take a "before," Nicole never asked to take an after photo... which may have been a warning sign. When I got home and inspected my hair more closely, I was aghast. There was a very noticeable horizontal cutoff wrapping around the back of my head. Underlying layers had abrupt stepoffs in the balayage line. Some of the balayaged pieces at my temples had dye splotches. Sections were toned unevenly - my upper pieces were a buttery, warm blonde but the underlying hair toned to a stark grey. This occurred on virgin sections, so it cannot be blamed on previous dye jobs. I don't understand how I could have been sent out without this noticed... Crafted does have dim lighting and it was dark when I was blow-dried, so I'm assuming the lighting masked it? However, when you have poor lighting in a salon, maybe you should find some way to ensure clients' dye mistakes are recognized? Fortunately, their staff were able to get me back 2 days later. Tiffany Rojas and Josh assessed my hair; due to the weird Line of Shame in the back, the balayage either had to be drawn over it or my roots would have to be painted down. Props to Tiffany for her colour correction job; she was very thorough and attentive. They couldn't get the grey colour out of the bottom streaks, so she painted more root colour on them and tempered my hair to a more netural "bronde" with blended sections of golden and ash tones. The final product is very well blended and multi-dimensional, so I would wholeheartedly recommend Tiffany. Just upset that getting to this point took an additional day of my time and the unnecessary double-processing of my hair. :/ **I attempted to book online, but it blocked only an hour for a balayage. When I called the next day, their receptionist recommended that long dye jobs be scheduled over the phone so they can block an appropriate time slot. I let them know I'd be wanting a balayage and a trim. However, when I showed up, I was scheduled only for a balayage. I'm assuming this was just some miscommunication. read more

Crafted Hair Studio - The good: colour correction and re-balayage by Tiffany to a neutral, multi-dimensional "bronde" with natural roots - Hair Salons Near Me - Baltimore, Maryland

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I wish this salon was more upfront about pricing. I called to ask for a price range for balayage on shoulder length hair, but was told I had to schedule a consultation first. In person I was eventually quoted $290 for balayage, $250 for a partial balayage. This is without a cut. Tiffany was respectful and kind, but didn't seem very confident or knowledgeable, which made me nervous. She also said after the first treatment it may look brassy orange until I came in a second time (for another $290). read more

I thought the service, my stylist, and my haircut were all great, however, I thought the price of my haircut was not communicated well and was a bit steep for what I got. I went in and got my hair cut, shampooed, and blowdried, and I got charged 85$. I didn't find a price on their website or in any of the emails they sent. I wanted to tip my stylist, but that would be putting the final price at around 100$. The price makes me hesitant to book another appointment, which sucks cause I really like the place and would go again if the price wasn't so steep. read more

Andi gave me the best haircut I've ever gotten! She took her time to make sure I was getting what I wanted, and gave her advice about what would look best. She even gave pointers on how to style it at home. Love this place - the vibes are immaculate! read more

Asia is amazing. Very talented and I have loved every cut. She listens to what I am asking for, and discusses the cut with me before producing exactly the look I am asking for. And the cuts always grow in beautifully. Highly recommended. read more

Hayley is amazing! They really paid attention to my hair thickness and texture, along with my face shape, and came up with an incredibly flattering and low-maintenance haircut that works for me and my lifestyle. I've gotten so many compliments! I only wish I'd seen Hayley earlier in life! read more

I have been going to Crafted Hair Studio for many years, and have always been impressed by the quality of the cuts and color, and the professionalism of the staff. I most appreciate their attention to hair health, education, and curly cuts. I always feel I receive a personalized service and consult on products and styling, so my hair looks great even long after leaving the salon. Product recommendations never feel like an up-sell, and are of high quality and fairly priced (love the Deva Curl line). The à la carte pricing for services is fair for different lengths and hair goals. You get what you pay for, and the results here are worth every penny! Shelly is always amazing on the phone--so upbeat and accommodating of any concerns--I always look forward to scheduling. I've seen several stylists for curly cuts and balayage color (Tiffany, Dawn, Anjelica, and Asia), and all have been wonderful in their professionalism and craft. Asia is my current go-to, and always produces wash and wear cuts that suit my lifestyle to a tee! I would honestly feel confident trying any stylist in a pinch. For anything from bold, glam, edgy, or natural styles and color I would highly recommend this salon. You will find an artist here to suit every vibe, age, and hair texture in an inclusive and creative space. If you have curly hair (or any hair texture) and haven't visited Crafted Hair Studio you are missing out! read more

Asia is the best. I've been going to her for a couple of years and she consistently gives me the perfect cut. I have a short bob and she always takes lots of time on cutting it perfectly. And she's also really fun to talk to (and she always remembers what I have told her before) and overall I have a great experience. Definitely five stars. read more

I love the vibe. Love Byron, who did a great job matching my root color the first time there and actually listened to me about where I want to go with my color and made some great suggestions! I'll be back soon! read more

I was looking to cut my post quarantine long non-layered hair. I sought out Sam Garner for her amazing shag haircuts. The studio itself was very welcoming and unique. I knew I was in the right place when I walked in to hear a David Bowie song playing. Sam made me feel very comfortable and heard me out for what kind of cut I was looking for. She gave me one of the best haircuts I've ever had! I really enjoyed watching her work and artistically cut my hair in a way that gave it soo much personality, movement, and texture! I am already looking forward to returning and getting another cut with Sam. I would recommend this salon and Sam to anyone. read more

Crafted Hair Studio - Long shag haircut with bangs by Sam Garner. - Hair Salons Near Me - Baltimore, Maryland

Had a great first haircut w Patrick! I really like it. Everyone was very friendly. I appreciated the calm vibe of the salon and COVID protocols. I will be back. read more

Just got the cutest shag haircut by Hayley!! Literally could not be any happier. She is super knowledgeable and very friendly! Sadly I'm moving soon but I might just have to come back to get my hair cut by her again! read more

I love my hair cut soooo much Camille! Thank you for listening to what I was imagining and creating my cut with me!

If these pictures aren't enough to make you think twice about visiting this salon, then maybe the following points will: 1. I spent $100 for a Great Clips quality hair cut. 2. Angelica never once shared the products she used in my hair . . . And when I asked for the product names, she didn't care to show me the bottle or offer them for me to purchase. 3. I entered the salon with very long hair -- Length at my waist -- and I asked for the length to be no shorter than 3 inches past my collarbone... as you can see, my hair is completely off my shoulders. Awful. 4. I am a brand new client and have never been to this salon...Angelica never once asked me for my name/called me by my name and she was completely silent for the majority of the service, until I started making conversation myself. It's normal to make new clients feel safe and comfortable with getting to know them or at least polite conversation. Disclosure: I am a licensed cosmetologist, and I didn't feel the need to tell her this, as I went to the salon as a hopeful new customer. After witnessing her techniques in cutting what is supposed to be a Long Bob, I was horrified. The graduation "wedge" should never extend past the nape/occipital area of the head. The communication was terrible and the consultation was very short. She clearly did not understand what I wanted and didn't care. I looked forward to this appointment for weeks. I've never had short hair before...always very long...and I thought Angelica would be an expert on curls, given her Instagram pictures, but I was deeply disappointed and I cried when I got in the car. I felt rushed to leave. I would never let a client leave my chair like this. UPDATE: I spoke with the manager, Shelly, over the phone. All I can say is this whole experience is unbelievable. As customer, I'm so insulted for being blamed by the salon owner for the stylists mistake, but as a hairstylist myself I am disgusted by the lack of empathy and respect. Although, I was given a refund, Shelly was very defensive and unsympathetic. I had to explain to her why it's important for a stylist to show the products used during the service to their clients, because she didn't agree that it was necessary. She brought up how this bad experience may have happened due to bad communication...so I then asked her if she thought it was my fault, and she responded with it COULD be my fault. I am dumbfounded that she would attempt to blame me or even make me feel responsible in any way for receiving a bad hair cut. So unprofessional and I'm really hurt and disappointed. For a $100 service, at the very least, I expect quality customer service and basic human decency. read more

Crafted Hair Studio - Under cut gone horribly wrong. - Hair Salons Near Me - Baltimore, Maryland

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Nice atmosphere and friendly stylists but not the place to go if you have curly hair. After reading rave reviews on Yelp, I decided to try this place out. I didn't have an appointment, but I walked in and was greeted by a stylist and told to wait for a few moments for another stylist to finish up. I told the stylist that I was looking for a curly hair cut, something along the lines of a "Ouidad" cut and she went to work. While she was cutting my hair, I noticed she was lobbing off particular sections and cutting chunky layers - not always the best technique for curly hair. After she finished, I was satisfied enough with the haircut and the service, but it wasn't exactly what I had in mind and I couldn't quite articulate how she should change it, so I simply said I was ready to pay. For a mediocre experience, I remember the price being quite high. Suffice to say, I will likely not be attending this salon again for a curly hair cut. read more

So happy to have found this salon! I recently relocated to the area and was sad to leave behind my reliable salon in California. I found this salon through Instagram and admired what I saw. Oddly enough, when I noticed that Crafted and my old salon both followed each other, I decided to reach out for an appointment. The scheduler was quick to respond to my email inquiry with upcoming availability and I completed my booking process over the phone with ease. The salon itself had a very chill, modern, and comfortable vibe. I was warmly welcomed by the receptionist who also noted that it was my first time and thanked me for visiting. Tiffany took me back to her chair and made me feel right at home. I have very long hair that has taken a long time to grow out, so it can be nerve wracking to ask a new stylist for "just a trim" and hope that they don't take too much off. She understood exactly what I was wanting, proceeded to take off enough to leave my hair looking thicker and healthier while also maintaining my length. Lastly, she touched up some of my face-framing pieces to top it all off. I am very happy with the result and am excited to come back next time I'm due. read more

I became a client during Covid. I appreciate that they are taking Covid seriously. The ambiance was well down and set a vibe to the salon. I saw Patrick and he was friendly and his skills above standard. I went to him to fix a haircut from another salon, he was able to make a horrid cut great again. He offered great input and gave me a great cut. The price was very good for the quality of the appointment. read more

Went in for my first ever pixie cut, and I am in LOVE! I feel so free, and the compliments on the cut are endless haha. Asia was absolutely amazing. I don't think I'll ever have my hair long again. Can't wait to return to explore even different short hair styles in the future! Thank you thank you thank you! read more

Matthew gave me the best haircut I've had in years. Everyone there was super friendly. The salon was clean and decorated in this combination of different era mash up. I'm so glad I found them! read more

I just moved and needed a new Hairstylist. I LOVE Alex. I have long hair with an uneven texture and she knows exactly what to to to make it more manageable from adding texture to fixing the layers. She is so nice and really knows what she is doing. I feel so comfortable with her. Crafted is a great salon. The prices are very reasonable. I love the vibes and the staff is very friendly. You also get a great head massage with the shampooing. read more

I have been to this place twice now and each time I have been very pleased with the service. I am pretty simple and just ask for the cut/dry service. Which they include a wash and dry service and always leaves my hair silky soft! They do a blowout as well and it's always flawless. As for my trims I ask for a certain length and of course they execute it to perfection. I never have trouble finding an open spot or parking when I go (although I only go on weekdays so that could be a contributing factor). I find this place also with a lot of charm, it's an old townhouse turned into a business. Also no wait times! And the music is always great. Will be returning soon. read more

I had a couple of bad haircuts in a month. I was miserable and at my wits end. A friend recommended Crafted and I am SO happy I went. The haircut is awesome. It's modern and works for me. Dawn showed me some haircut pictures that were exactly what I was looking for. I'm super happy. They were Covid-19 woke. Limited access, had buckets for your items, wiped down everything after each person. It made me quite comfortable to be there. read more

Dawn is the best! I'm very particular over my curls and have only been going to Deva certified salons and stylists over the past few years. However, I needed to find something within my budget and I was so happy to find Dawn, who is just as good and for half the price. Dawn knew what I wanted with my hair better than I did. I wanted to maintain length but still cut off a good chunk of dead ends and have a bit of a change, and she did just that. I also wasn't sure if I wanted bangs, so she cut a little but told me to come back within a week if I wanted more and she'd do so for free. I did just that, and she cut exactly the bangs I wanted. Over all, Dawn is extremely confident and skilled in cutting curly hair. She was very respectful of what I wanted but also was helpful in advising what would look best for me. Will definitely be coming back to her as a regular! read more

Dawn McKinney is extremely knowledgeable about curly hair and after more than a year of getting cuts from her, she continues to impress me with her skills. She's also very warm and down-to-earth, as is the rest of the staff. As a non-binary person I find the shop to be a comfortable environment. You can book online, and the location is great. read more

I love crafted hair salon. I have used both Brian and Jason as my hair stylist. I have only gotten hair cuts from them but they are both wonderful and helpful. The salon is cool with positive energy. read more

The front desk woman was very rude. I was 10 minutes earlier than my appointment to make sure I arrive there on time. However, she made me wait for almost 20+ minutes after my appointment. So in total, I spent 40 minutes to just to get into the salon. During this waiting time, she let me wait outside in a very hot weather the whole time. I knocked on the door to ask if I can wait inside. The next thing she did was UNBELIEVABLE! She saw and heard I was knocking on the door but wouldn't open it!!! Eventually, I called her but she still wouldn't open the door, keep ignoring me! Can you believe anyone would be this rude to anyone?!! Eventually she let me in because "the hair cutter is now ready for me" after almost half an hour! I argued with her for another 5 minutes but no apology for the entire time. What can I say? You can't teach someone to be polite if they are not. So the haircut itself was pretty good. The workers inside are nice and friendly though. Somebody should fire this front desk woman. read more

From the moment I walked in everyone was welcoming, helpful, accommodating, and friendly. All the other customers are walking out looking amazing and smiling. And they helped figure out a place my mom and baby could wait for me that isn't in the salon (it would have been super crowded). The haircut itself was excellent, and Dawn gave me tips along the way explaining better treatment for my hair (thin, curly, and receding in post partum way), suggested a different cut than the one i came in intending to get (which worked out well since i was trying to cover up the receding post partum hair situation), and while offering products for sale the salon carries, also let me know what products she uses and where to get them. I would trust her again, and will definitely come back. :) read more

Disclaimer: I've known the owner as a fellow rider and a Facebook friend. But I was not interested in trying out the studio until I really needed to as I was happy with my previous salon until recently. My experience here has been amazing. I went on a hair cut date with my girl friend who curled her hair couple of months ago and it was a big mess. With a heavy heart she decided to chop it all off and asked Angelica to do the necessary. Angelica worked with another girl there for an hour to save my gfs hair instead of taking the way route and chopping it off. She managed to do the impossible and keep almost 3/4 the length. You should have seen my gfs face. She's very very happy. My hair cut: I was in two minds about this place as I am very particular with my hair. I don't have a lot of it so I have to be careful with what I do have you know. I recently lost a lot of hair due to a medical condition. I always kept long hair but decided to cut it real short and needed ideas about a line in there. Khadijah was realively new there so I was skeptical about her. But she spent about 45 minutes carefully cutting my hair and discussing a lot of current affairs. She's very personable and really cared for the work she did. I ended up getting a beard trim and a line in the shortest hair cut I've ever pulled off. Me and my gf both left that place with a very big smile and a great look. We even tried the donut place next door and bought a donut as a gift to Angelica for all her hard-work. I highly recommend this place. If you are unsure but have a general idea of what you want with your haircut this place can really help you get that perfect look. You'd be happy like me. read more

Went in for a curly cut and Darian blew me away with his friendliness and skill set. I not only came out with an amazing haircut, but also walked away with so much knowledge about how to care for my hair. Crafted has a homey and intimate atmosphere. They cater to their guests and aren't pushy about selling products. They are the perfect blend of professionalism and fun. Darian, how about that curly hair workshop? ;) read more

I've been debating on wether I should post a review or not since I really don't post reviews, but the more I see my hair, the angrier I get. About two weeks ago, I made an appointment to get a haircut with Dawn Mckinney because I read great reviews about her services. Well I don't know if she was having an off day or what, but she did a horrible job on my hair. I had showed her a picture of the type of haircut I wanted and she advised me not to get that specific haircut. I trusted her judgment and I decided to let her cut my hair how she suggested. Well it was horrible. She also managed to leave some hair long! How do you do that?!?!?! I was so upset, I ended up canceling my hair appointment that I had scheduled to color my hair with her. Anyway, I would really think twice going to this salon. read more

Crafted Hair Studio - Long strands of hair all over my hair were left uncut by Dawn Mckinney - Hair Salons Near Me - Baltimore, Maryland

Nicole is AMAZING. She is extremely warm, genuine and cares very much about her craft and the people that sit in her chair. She started with me and now my whole family goes to her! She is a true artist and great at pushing you out of your comfort zone (in a good way) when needed. It's really best to just give her complete artist freedom - you will not be disappointed! Even my wife, who tends to be more low maintenance when it comes to hairstyles, is now sporting an edgy modern Nicole short cut and she LOVES it :) The entire staff is GREAT as well - very welcoming. Crafted is an amazing atmosphere of talented professionals. I would highly recommend Crafted to everyone and anyone! read more

Crafted Hair Studio - Hair Salons Near Me - Baltimore, Maryland

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I took the bus for an hour to get here. The bus was very very late and I ended up being 14 minutes late. The stylist came in all in a rush and tried to tell me what haircut to get because it was faster for him. I wanted something shorter and he told this was not possible because I was 15 minutes late. There was absolutely no understanding of my bus situation. I understand that he may have been a bit late for another appointment but I was within 15 minutes! And even if he did agree to do it I would not have trusted him because he was in such a hurry and clearly unable to listen to me read more

My regular salon jacked up their haircut prices by 15 bucks so I decided to try here instead because their prices were reasonable...especially with a beginning stylist. I scheduled online but had an emergency and had to reschedule and they were super nice and very accomodating over the phone. I finally went to my appointment today and was a bit leery about trying some place new. I don't need a lot done to my long hair...just a trim and I don't take care of my hair that much so I get a lot of tangles in the winter. I have gone to salons and have gotten judged or whatever for this. I had gone to another salon in hampden and was overcharged for my haircut because he had to comb out my hair. For a hipster place, this salon really is very friendly and not pretentious. I had gone to a hipster place in catonsville and while I got a good haircut and color, those ppl were too cool for school. I found everyone at crafted to be extremely welcoming from the receptionist to the stylist to the shampoo girl. I like that they specialize in edgy styles; My stylist Dawn was very easy to talk to and genuinely nice and outgoing. She gave me practical tips on my hair and suggestions for future services for my hair that were realistic and affordable and also gave me good tips about the local music scene because she is a musician. I will definitely be back now that I have found this place. read more

I really wanted to like this place and have been contemplating whether to write this review or not. But since I'm sitting in a hair salon next door trying to fix my hair that I really didn't like I guess I can say that I really hated that I paid so much money for a hair that I hate. So I have a a beautiful balayage hair. All I wanted was to extend the balayage up and add more lighter strands. Well I ended up with a dark coconut shaped top and the rest of my hair ended up in the weird reddish blonde color. No stylish painting of the blonde. It's all just solid blonde. It's awful. The color is too warm and brassy. They tried to tone it down already which improved it but it still sucks. I'm getting it fixed right now. Here are the actual photos. Take note: THESE Photos were actually taken by the salon in their lighting and their camera. read more

Crafted Hair Studio - This is the RESULT of their Balayage. Yeah not really a balayage. I don't really know what this is. - Hair Salons Near Me - Baltimore, Maryland

I am thrilled with my hair! It is rare that I say that, so it really means something when I do. I had a consultation with Randi at Crafted when I wanted to talk about doing a body wave perm on my hair. She was warm and professional at the consultation and put me at ease. Appointment day came and she put in work! The Assistant, Theresa was incredibly helpful and efficient as well. They undertook a big project with me and I am so grateful. Randi is an amazing stylist; honest, hard working, sweet, and super talented. A major plus to me is that Randi has her own room in the salon. I can relax and feel at ease getting my hair done. I would 100% recommend going to Crafted and seeing Randi. She works with all types of hair and both men and women. Thanks Randi!! read more

Josh Powell gave me a great haircut. He cut my hair exactly how I asked and was quite attentive to me. Even after I washed my hair and did my usual routine (no product and air drying) the cut looks fabulous. His price point is on point for the skill he brings to the chair. I've got long hair and it hasn't been cut since August 2017 because I trust 2 people in this world to cut my hair and they both live on the other side of the country... now I trust 3 people. My only complaint is the scheduling... I ended up waiting 30 minutes past my scheduled appointment before we got started. read more

I get my hair done by Sam Gardner at this place. She is always very professional and welcoming. I love how she cuts hair. She does bomb shags and is willing to work with you to create a haircut that you love. The hair products smell really good and I love the character of the building. read more

If I could give 10 stars I would. From the receptionist, to the vibes of the incredible decor, this place is amazing. Theresa did my hair today. Couldn't be happier! For some who has lost a lot of hair volume due to heath issues, Crafted Hair made me feel good again. I have also gone to Dawn. She is amazing as well. 10 stars !! Will never go anywhere else read more

100000 stars for their curly haircut (by Dawn). She listed to what I wanted and what my hair needed. Took care of my hair and was lovely to talk to. Everyone there was super friendly and the salon was very cute. She cut my hair dry and then washed it, diffused it and checked again if the cut was how I wanted it. Will definitely be coming back! read more

From the moment I called to make an appointment, to the moment I walked out with my sassy/perfect haircut, I received nothing but perfect service! The staff are down to earth, friendly and super helpful which helped me feel very comfortable to be there. Bryan did a fantastic job on my A Bob haircut. I have thick/wavy hair that does whatever hell it wants and I NEVER had it short! I was super nervous!!! Bryan listened to all of my concerns and preferences and, delivered a beautifully perfect haircut! I am delighted with my experience! I will definitely be back!!! read more