Affordable and reliable place to leave my storage. Owners are great as well, helpful with the…read moreprocess too. Definitely recommend to use them for your storage units!

Absolutely recommend this business! I hear that there will be a U-HAUL DEALER THERE SHORTLY!…read more Check it out, yay!

Storage King on Berkley Road is the best! The staff are courteous, efficient, and professional,…read moreespecially Brad, the regional, Crystal, and Bex. The staff will work with you. The facility itself is convenient, safe, fairly price, and clean. 5 stars, for sure!

Avoid Storage King Roanoke at all costs…read more This was easily the worst experience I've ever had trying to rent a storage unit, and I've rented many over the years. I showed up during normal business hours expecting to handle paperwork in person, only to find no one on site. Instead, I was forced to sit in my car for over an hour dealing with their call center just to try and complete a simple rental. That alone is unacceptable for a storage facility. The customer service was even worse. Multiple representatives constantly talked over me, interrupted me mid-sentence, and showed zero professionalism. No apologies, just attitude. I was even given pushback for simply explaining that I had already provided my card information. On top of that, they charged my card the same day and processed the reservation into a leased unit, even though I scheduled it for a later date and I didn't even sign any of their paperwork or lease. That's a major red flag. They also tried to push their in-house protection plan, which I declined since I already have coverage through USAA. That seemed to add even more attitude to the interaction, which was completely unnecessary. When I asked to speak with someone on site, I was told they "couldn't reach the manager" and that they would "send them an email to contact me later." I explained that I don't answer unknown numbers due to the amount of spam calls these days and asked for a direct number, but they refused and would only transfer calls to an office that no one was working in. One call ended with no resolution, and on the next call I was again talked over and even placed on hold mid-sentence. The entire process was disorganized, unprofessional, and honestly felt like no one is actually managing that property in person. All I wanted to do was finalize paperwork and provide insurance and registration to store my classic Mustang. Something that should have taken minutes turned into a complete waste of time. I canceled immediately and went with another storage company in town. The difference was night and day. They had an actual on-site manager, treated me with respect, and handled everything quickly and professionally. No issues, no attitude. Storage King Roanoke is the definition of poor management and terrible customer service. Do yourself a favor and go anywhere else.

Highly recommend winter's storage! We needed a last min storage unit for my son who had to move his…read morestuff from college dorm for the summer. We got their 5X5 air conditioned unit, so reasonable, gave us second month free! Move in was hassle free, clean spacious unit. Staff is so friendly! We will definitely use them in the future.

Highly recommended for Roanoke area storage. Family owned, managed by family- prices are fair,…read morefacility is clean and safe. They will give a better price than some of the bigger companies in the area, and you're going to get good customer service in the process.

They was in time. Took great care of my expensive furniture, everything was wrapped around like the…read moretrue professional they claim to be and is. I would most definitely hired them again. I give them 10 out of 10

Triston and his team are very professional! Taking good care of your stuff! Fast response,…read morereasonable prices. I would highly recommend Big Dawgs Moving and hauling! Thanks for your business, truly appreciate your help and careful packing of my son's goods!

Absolutely the best - from their location, pricing, options and excellent customer service, I can't…read moresay enough good things about them! Highly recommend BRSS!

Sunstar hauling did an excellent job with our above-ground pool removal. They were efficient,…read morefairly priced, and very friendly. We are so happy to have found them and plan to use them in the future for other services. Highly recommend!

The initial interactions were straightforward. I was given three options of payment and for two…read moredays received messages that the recipient through Zelle were denied for my protection. My bank assured me my account was in order. I then reviewed the phone number I was given and it was not correct. After repeated text messages every hour of during daylight hours from William, even when sending screenshots of over a dozen attempts to pay, it was then demanded that I meet with cash. That was not possible due to my work schedule that is very busy and has strict time constraints, demands relating to family obligations including medical care, back to school meetings and events, and college preparation including legal document meetings and signings, not to mention dorm move-in shopping and logistics. I was then threatened that the trash removed would be dumped in my driveway by the end of the week, which is obviously private property. This is not only unprofessional, it is a business that is not functional and places their failure to maintain payment systems on the customer. If I could give a negative rating I would. I will not post all screenshots since the phone number and email addresses are shown, but there is full documentation of all these attempts and texts.

Ausy gave very clear and accurate price guidance before the start of the project. Arrived on time,…read moredid an excellent job, made the move very easy and hassle free. Overall very satisfied.. Highly recommed Flex and Flow moving :-)

Judy was super kind and helpful. I look forward to trusting her and First Security with my property.read more

I am very pleased from start to finish!excellent customer service! Happy to have used their…read morefacilities! Thank everyone for your help!