Kinda weird office, but good storage, way bigger then I was expecting and super clean.read more

Great business, great service!…read more Used them for two years and they are always on top of things. Thanks Tuck it In

Bill Craft is the owner, and was very responsive to all my questions. I rented a 5x10 storage unit…read morefor my daughter from May-August and it was large enough to hold all her contents, plus her friends belongings. The cost was $70 per month. I did not get a temperature controlled unit and her belongings (bed, TV, etc. all were fine. Upon vacating the unit, my $25 deposit was returned within a week. Additionally, the unit was conveniently located off the highway and my daughter was able to access it whenever she needed to, by using a code to enter the facility. And her own personal lock on the unit. My only suggestion would be for Craft self storage to implement Venmo or some other payment processing system. Sending the check in an envelope via snail mail, was just a minor inconvenience. But other than that - it was a great experience and met our storage needs.

Mr. Craft is wonderful. He initially did not have any available units, but offered a waiting list…read more Once one was available he set us quickly and gave easy to follow directions to the unit. He offered advice on moving companies and was so fatherly with his sound advice. His units are clean and easy to access. I recommend him whole heartedly.

Affordable and reliable place to leave my storage. Owners are great as well, helpful with the…read moreprocess too. Definitely recommend to use them for your storage units!

Absolutely recommend this business! I hear that there will be a U-HAUL DEALER THERE SHORTLY!…read more Check it out, yay!

Highly recommend winter's storage! We needed a last min storage unit for my son who had to move his…read morestuff from college dorm for the summer. We got their 5X5 air conditioned unit, so reasonable, gave us second month free! Move in was hassle free, clean spacious unit. Staff is so friendly! We will definitely use them in the future.

Highly recommended for Roanoke area storage. Family owned, managed by family- prices are fair,…read morefacility is clean and safe. They will give a better price than some of the bigger companies in the area, and you're going to get good customer service in the process.

Storage King on Berkley Road is the best! The staff are courteous, efficient, and professional,…read moreespecially Brad, the regional, Crystal, and Bex. The staff will work with you. The facility itself is convenient, safe, fairly price, and clean. 5 stars, for sure!

Avoid Storage King Roanoke at all costs…read more This was easily the worst experience I've ever had trying to rent a storage unit, and I've rented many over the years. I showed up during normal business hours expecting to handle paperwork in person, only to find no one on site. Instead, I was forced to sit in my car for over an hour dealing with their call center just to try and complete a simple rental. That alone is unacceptable for a storage facility. The customer service was even worse. Multiple representatives constantly talked over me, interrupted me mid-sentence, and showed zero professionalism. No apologies, just attitude. I was even given pushback for simply explaining that I had already provided my card information. On top of that, they charged my card the same day and processed the reservation into a leased unit, even though I scheduled it for a later date and I didn't even sign any of their paperwork or lease. That's a major red flag. They also tried to push their in-house protection plan, which I declined since I already have coverage through USAA. That seemed to add even more attitude to the interaction, which was completely unnecessary. When I asked to speak with someone on site, I was told they "couldn't reach the manager" and that they would "send them an email to contact me later." I explained that I don't answer unknown numbers due to the amount of spam calls these days and asked for a direct number, but they refused and would only transfer calls to an office that no one was working in. One call ended with no resolution, and on the next call I was again talked over and even placed on hold mid-sentence. The entire process was disorganized, unprofessional, and honestly felt like no one is actually managing that property in person. All I wanted to do was finalize paperwork and provide insurance and registration to store my classic Mustang. Something that should have taken minutes turned into a complete waste of time. I canceled immediately and went with another storage company in town. The difference was night and day. They had an actual on-site manager, treated me with respect, and handled everything quickly and professionally. No issues, no attitude. Storage King Roanoke is the definition of poor management and terrible customer service. Do yourself a favor and go anywhere else.

They was in time. Took great care of my expensive furniture, everything was wrapped around like the…read moretrue professional they claim to be and is. I would most definitely hired them again. I give them 10 out of 10

Triston and his team are very professional! Taking good care of your stuff! Fast response,…read morereasonable prices. I would highly recommend Big Dawgs Moving and hauling! Thanks for your business, truly appreciate your help and careful packing of my son's goods!

Night and Day Difference from Other Storage Facilities…read more After dealing with a frustrating experience at Storage King here in Roanoke, I was honestly expecting more of the same, but this place completely changed that. From the start, everything was handled the way it should be. The process was smooth, communication was clear, and I was able to get everything set up without wasting time or jumping through hoops. No confusion, no runaround, just straightforward service. Customer service here is on a completely different level. I was treated with respect, not talked over, and every question I had was answered professionally. That alone made a huge difference compared to what I dealt with elsewhere. David, who helped me, was outstanding. As a fellow military veteran, I really appreciated his professionalism, respect, and the way he carried himself. You can tell he takes pride in helping people and doing things the right way. I also appreciated the transparency. No surprise charges, no pressure to add extras, and everything was explained upfront so I knew exactly what I was agreeing to. The facility itself is clean, secure, and well maintained, which gave me real confidence storing my classic Mustang there. When you're trusting a place with a vehicle like that, security and upkeep matter, and this place checks all the boxes. Overall, this was a night and day difference from Storage King. If you're looking for a storage facility that actually values your time and treats you like a customer should be treated, this is the place to go. Semper Fidelis

This is a great facility! Management is on-site, friendly and accommodating. I was renting a unit…read morefor my job and they would sign for deliveries and allow access to my unit (with permission, of course) to the drivers. This is a very secure process and prevented the need for me to personally be on-site when the UPS truck would arrive. The facility is slightly older but clean and well maintained. No issues with water or pests in the 5+ years I maintained a unit at this location. Good value for the unit size, too.

I just used Born Ready Movers to move from Foxridge Apartments to Warm Hearth. I'm a senior with…read morenewly diagnosed cancer, so my help was severely limited..... Everette and crew (Felix) are the absolute best. I needed trash removal, donation drop off and my actual move. I am completely satisfied and grateful for their help. Kind, courteous, and spot on with the move.. do not hesitate to hire them. You will not be disappointed.. thanks again guys. I can't tell you how much I appreciate you.!

Everett and this team were fantastic! I moved to the Blacksburg area and had arranged for another…read morecompany to unload my pod. They were not able to unload on the day we prearranged so I immediately looked for another company. I noticed Born Ready Movers had great reviews so I called them. To my surprise they could be at my place within 15 minutes and start unloading. The team was prompt, professional and took care unloading the pod and moving the furniture to my apartment. I can' thank Born Ready Movers enough for their quick response to my SOS. I highly recommend using them for any moving needs. Thank you Born Ready Movers!