Got it, here's the revised version without a hyphen: --- I recently tried Craft Pies and ordered their supreme pizza. It was absolutely delicious! The ingredients tasted fresh and the flavors were perfectly balanced. On top of that, the customer service was amazing. The staff was friendly and made the whole experience even better. The atmosphere had a really nice vibe and it felt like a great place to relax and enjoy your meal. I will definitely be coming back! read more

Craft Pies Pizza Company | Denison, TX - Pizza - Pizza Near Me - Denison, Texas

You order at a kiosk. It's super clean and smells great. Staff says hello and welcome when you walk in. They are making the pizzas and dishes where you can see the whole process! I did a gluten free crust, and a build my own! 10.5 inches with tons of toppings for 15.99 plus tax! They have larger ones and a variety of crusts, cheeses and toppings! Very simple to order! I got basil pesto as my sauce, fresh mozzarella ( you can get shredded but I got the melty balls), chicken, tomatoes, arugula, Kalamata olives, spinach, garlic, and some kind of cool funky pepper I can't remember the name of. Staff was friendly, I waited for the text to pop up on my phone, and it was hot and fresh! I was offered Parmesan, crushed pepper and their home made ranch. I took all of that... brought it home to my husband (hour 15 min drive). They had run out of wings that day. Waiting on a truck. So I ordered wings from our hometown and got those on the way home. We watched football and had wings and pizza. He was so impressed with the pizza! I cook a LOT... a lot of healthy amazing dishes. I make my own pizza but he said this was the next best thing. Highly recommend! read more

Food was OK. Not amazing. We shared the full ceasar, no croutons, balsamic glaze wings and pesto pizza. Everything was OK, just nothing to write home about. Pizza did not have much chicken on. Good fast food but I orefwr Mod Pizza. read more

Have been going to this location for years. No more. To many issues to mention. You have to choose topping from list not seeing them. We had two pizzas made. Done at different times, one was cold by the time the other was done. Total time in building 1 hr for a to go order. Took 35 minutes after I paid for it. Also my account had been deleted that was tied to my email and phone number. Was told that soon you would not be able to see the different ingredients. There are better pizza places around to get pizza. So I'm done with craft pies. Every customer was having issues that night. One family dine in, had ordered 4 pizzas. Came out separately over a period of 20 minutes. Not blaming the staff of employees, the is obliviously a manager, owner or corporate decision. read more

Everything setup is like an assembly line. However, the ingredients are fresh and any combinations you want. It is a thin crust pizza, but it's decent. read more

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waited in line for almost 30 minutes with only one Pizza maker working the line and she was slow at that. We were next in line when a second pizza maker came up and started making orders for 3 different people behind us who used the Kiosk to order from, this is not right there is a line for a reason Kiosk or not. If I'm in line then my order should be next regardless. Yes the Pizza is good but with poor customer service and poor chain of command it leaves a bad taste in my mouth. Total time was 52 minutes from order to pizza on our table the others using Kiosk less than 30 minutes.....very unacceptable. Close down the line and provide Kiosk only service if your going to treat people that way. read more

Great service, clean environment and fantastic pizza five star rating. highly recommend read more

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Very good thin crust pizza! My fav is the Caribbean bbq ... so delicious! Can do half n half of anything as well. Great place! read more

The food and services is always excellent here. The restaurant is clean and welcoming. This past time, a man named Aden helped us, checked in to make sure everything was made well and was very friendly. Best pizza place, highly recommend! read more

Been to this and a few other locations and it's always superb. Pick and choose your own topping or choose one of the common favorite combos. The dough is Uber thin and crispy after coking so you get the cracker base with all the yummy toppings. And if you can't do bread, get the cauliflower crust! (It's my absolute favorite) read more

Craft Pies Pizza Company | Denison, TX - My custom pizza! #PizzaBoss - Pizza Near Me - Denison, Texas

The service quick and friendly, especially with how busy it was because $2 Tuesdays. I ordered 6 cheese pizzas and I only had to wait about 10 minutes! Very impressed with the hard work of the staff today, they were angels. My heart goes out to them, considering most of them were young and came straight from school to work. All of the young men and women at the counter deserve raises!! They are obviously overworked and underpaid. read more

This pizza was so delicious! It tasted real and fresh not like other pizza joints..we so enjoyed our pizzas and salad! We will definitely be going back soon!!! read more

Craft Pies Pizza Company | Denison, TX - Oh so yummy! - Pizza Near Me - Denison, Texas

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There is good, bad and ugly. The pizza is good, one price fits all. The bad, plenty of people that don't have a clue about cleaning off tables. The ugly. When they do clean off tables they wipe the crumbs onto the seats of the chairs. The pizza " sauce " is mostly tomato paste with few spices. The dough is made on site but the cheese comes pre-grated in a bag. Quality? Dough is sitting in pans in a rack waiting on customers? They push these artsy fartsy pizzas when most folks want something normal. My suggestion is to get back to basics. The one price scheme is great just take it up a notch. Run a one price beverage included buffet at lunch Monday thru Friday. Business slow on Tuesday nights? Run a Tuesday night special or Buffet ( a la Pizza Inn back in the day ). Pizza is cheap to make, food cost for the 12 dollar pizza should be about 2.30 to 2.72. Having a manager and 4 people working the place should be hopping. Instead, they were all lollygagging. Just my 2 cents based on years of restaurant management. read more

Absolutely fantastic! Great salad, great pizza and they even have the giant pizza that is incredible. If you're gluten-free buffalo madness with gluten-free crust is to die for. read more

So disappointed in this place. I asked for simple instructions to have my pizza crispy but not burnt and I get the pizza and it is halfway cooked. I had to place the pizza in my oven at home to finish cooking it. Terrible experience. read more

UPDATING REVIEW ~09-14-21~ We left here bewildered today. We arrived around 12:30pm for lunch. We walked in and proceeded to order our pizzas. Right when you walk in behind the counter, there is an opening to the back for supplies, I suppose. You have some young man propped up against the opening for whatever reason. That's cool. But why are you there holding 1 ballon?? Everyone is busy but him. None of my business, JS. You have the sweetest older lady working circles around the youth employed here. We can't hear the older ladies soft voice, and there is only a group of 4 others in this place eating. It's just loud with the music on blast. Another employee comes to help her make the pizzas. This employee can't hear us and we can't hear her. (We wondered if we were being punked) We find a seat after going through the line. And balloon boy goes out the side door? My brother says he is probably the manager? I still don't know what balloon boys purpose is? With all the craziness in Texas I tell my brother, maybe he is just hanging out with his friends? We're semi uneasy. Our names are called so we return to the pizza counter to retrieve our pizzas. Balloon boy returns through the side door. This time he has changed clothes and has on a work shirt. Now he gets behind the counter and goes to work assisting customers for about 10 minutes. We try to enjoy our pizza but Balloon boy goes out the side door again. Do I sound paranoid or what??? Old age sucks. We are usually with the entire family here. But not today, thank goodness. My brother says, Balloon boy is back at his car. I have lost interest and just want my paranoid self out of there. We box up our pizzas and leave. On the drive back to the house, I mention to my brother, from now on we are ordering our pizza for delivery. We can't hear them, they can't hear us, and we're too old to be here. I call Craft Pies, when we leave to see if they deliver. Nope no delivery. But she says I can place my order for delivery through Door Dash. Huh? No thanks. That would be like us eating at Pizza Hut? We choose to support Craft Pies a local business. Why wouldn't they choose to use a local delivery service in Texoma Land? We are just customers what do we know...... read more

I usually hate these type of one-price-for-everything craft pizza places. Blaze, Your Pie, etc. But Mod Pizza and Craft Pies get it right. That being said, it's not my typical type of place I like to eat pizza, but given I'm old school and enjoy the old sit-down pizzerias that just aren't around much anymore, I don't have much of a choice, so these kind of places will have to do. The food is high quality and when you are there, and it comes straight to your table, it is delicious. But other reviews have the criticisms correct. The service is horrible. VERY young kids who have apparently never been taught to clean a table or the floor. Every time I go to this place, someone (sometimes me) has to ask someone to clean tables as they are all literally covered in crumbs and sticky soda on the floor. Just filthy. They quickly come out and do it, but the complaints about the teens standing around chatting in the back, folding boxes or pre-covering pans with dough on them are very valid. Cleanliness should be a higher priority over all of the above items. Even around the soda fountain, which is always disgusting. Finally, the complaints in other reviews that make no sense to me are an obvious sign of the times, and exactly why I like going to sit-down restaurants. If you are using Door Dash, UberEats, etc. to get a pizza from a place like this, and an hour+ later you get it and it's cold, YOU are the reason the sit-down industry has died. Go to the damn restaurant. Expecting restaurant quality food delivered an hour later to your house is just stupid. That's completely on you. read more

Food was all overpriced for the amount you received. Salads are expensive and small . Served in clear to go package . Jumbo pizza is the size of a medium size at all other places . $$$$ Won't be back read more

If you like thin crispy crust under your pizza, go here. Service is courteous, and the seating is not cramped.

I love how we each get to order our pizza exactly how we like it and the toppings are always fresh. We have been eating craft pies for over a year and every time our order is correct!! lol. Store is clean and workers are fast and always in a good mood. read more

Craft Pies Pizza Company | Denison, TX - I have my fav but tried to Alfredo and it was delicious!! - Pizza Near Me - Denison, Texas

There are several of the build your own pizza places all over but this one I gotta say was the best one I've had. I'm not sure what made the difference. I think it was the crust, It was the best I've had from a BYOP place. read more

I'd eat here every day of the week if I could! Pizza is amazing! The best I've ever had anywhere!

What is happening? Six months ago, Five stars. Now, no. 3/4 of my last orders have been wrong. Specifically placed online. Either through their website or door dash. Today they lost our order. That was annoying, but then on top of loosing it, when they remade it, they made the pizzas wrong. Since I wasn't personally there to catch it, my pie arrived missing a few ingredients. (This is unfortunately common for craft pies these days.) We have generally spoken with the manager and she's fixed the orders when able, along with assuring us that they would improve. If anything, it's gotten worse. On top of being wrong, my pizza was also undercooked and doughy today. We used to love Craft pies, but slowly we are loosing our trust in them. I hope they'll turn it around. read more

I write this review in hopes that management will actually see and take note, I hate to see a local business go under that has a ton of potential but the empty parking lot seems to predict just that. These experiences are based of MULTIPLE visits, both eat-in and to-go, lunch time or/and evening. We used to LOVE the location in Pottsboro, and this one as well when it first opened. But we're now at the point where we just won't return. First and foremost, there are nothing but kids working here and it shows. Dirty tables, constant mess all around the soda machine, just sitting around talking ignoring customers waiting to order or pickup, sometimes even no one to be found. The tables aren't just not wiped down, which they aren't, but I'm talking several tables with cups, plates, trash, food on the table top, chairs, and surrounding floor. Messes that have gone ignored long enough for several parties to have added to the disaster. Plenty of people standing around, no one remotely interested in cleaning. I normally prefer to order my food to go, so those things might not affect me too much except the food also has seriously declined. The sauce is now bitter, the toppings are inconsistent in amount and quality, and the overall product is sloppy and you never know what you're going to get. Ordering your food to go is a risk you probably shouldn't take, complete lack of attention paid to anything. Once I asked for garlic and got corn. You can order the exact same pizza two days in a row and will get two completely different products. One day it's slightly raw and cheese barely melted, the next the bottom is burnt and there's a "half a pizza" sized slice next to four tiny half way cut pieces. The last time we visited, early dinner time, it took me over 20 mins from the time I walked in to the time I paid for my food at the end of the line...I was the ONLY person there. Three or four other kids standing around leaving one very obviously new employee to make my order with no clue what she was doing, and no one willing to step in and help her out. The end result was so bad we each ended up throwing the food away and going to Culver's for dinner. There were 2 out of 5 or 6 soda options actually available with "out" posted on all the others, no tea made, and no ice. There wasn't a manager in sight to speak with about our experience. I would love to see this place turned back around, we were frequent visitors when it first opened, 1-2X a week at least. read more

Assembly line style pizza joint with top notch ingredients. Pick your crust, pick you sauce(s), pick your cheese(s), and all the other toppings. Or choose from a preselected list of craft pizzas such as all meat, really hot/spicy read more

this place hits it out of the park! we did this post-church on a Sunday. I was a bit unequivocal, because I'm not a huge fan of the concept. but this place erased that thought. I love love love love the sauce!!! they offer vegan cheese, and put it on in the right amounts (for vegan cheese, less is more). ample seating. it seems that most people do takeout, because there's a long line, and the seating area never fills up. I love the fact that in lieu of napkins they put paper towel roles on each table. the people behind the counter are young kids, and are friendly enough. the standard pizza size truly is enough for two, particularly if you add a salad. the pizzas come out of the oven around 10 minutes after ordering. my take home points are... it's much better than Mod; I love the sauce; while we're in town for the week, will come back here at least once or twice more. read more

Excellent concept where you have a subway idea with pizza! Whatever you want on your pizza it's the same price! Fresh and delicious options. Go there! read more

Nice variety of pizza choices. Loved the thin crust of my BBQ pizza. Delicious! You can order pizzas created by Craft or build your own.

Absolutely a disaster up there. I ordered online delivery which took my money and then instantly declined my order since they do not deliver. It said I would be refunded in a couple days. That's okay, I reordered for pick up. I got up there 10 min after it was supposed to be ready and they had to look up my order. They were going to start making it in front of me. I doubt I will give them another try. read more

Love their pies!!! I like all their variations and the fresh items. I wish they had delivery

This is so cool, order exactly what you want on your pizza, or go with one of their recommendations. Lots of healthy selections of veggies. The smaller size is perfect for one! read more

I thought the pizza was great. Any amount of toppings for a flat price (I think the standard crust was $8.95). I went with the fiery carnivore but added mushrooms and peppadew peppers. Super yummy and their ranch was perfect to dip in for a cool off. My son picked a design your own and picked pepperoni and sausage. They also have a cauliflower crust but we didn't try it but thought I would mention it for those out there that are gluten sensitive. read more

Pretty good pizza. I just wish they had more alcohol options. Staff was friendly and helpful when trying to decide what exactly I wanted to order. Gives me more Chipotle vibes. read more

It's always fresh and hot. I personally like ordering online and by the time I get there from the house it's there waiting for me. It's always good fast service with a smile. Our Craft Pies is back and forth on cleanliness. Overall, we loving getting pizza there. read more

Only Thing Good Was The Pizza I Stood At The Register For Over 40 Minutes With Multiple Employees Seeing And Looking At Me Stand There Before A Customer Told Me You Have To Order At The Opposite End This Was My First Time Visiting So I ordered There 11.5 Inch Pepperoni Pizza With Ranch Then Asked For. A Chicken Alfredo Assuming They Sold It Customize My First Pizza Then Get To The Other End To pay And Get Charged For Two Pizzas Just To Get Told They Don't Have Chicken Alfredo Just Pizza Then Charged me A Third Time For A"Chicken Alfredo Pizza" And Gave Me What You See In The Second Picture Highly Disappointed By The Time I Got The Second Pizza And It Wasn't What I Ordered My First Pizza Was Already Cold First Pizza Was Good Second I Threw Away Not Sure What That Was But It wasn't Just A Chicken Alfredo Pizza If You Want Poor Customer Service And Long Wait Times And Rude Staff Stop By I Don't Even Do Reviews Ever But This Did It For Ne Won't Be Coming Back read more

Craft Pies Pizza Company | Denison, TX - pepperoni and cheese pizza - Pizza Near Me - Denison, Texas

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Whitney and Sonia are the bomb.com!!! One of my favorite places to eat and they make it fun!

Great pizza and even better service!! They were super busy but the service was still great with friendly staff members.

Loved every bite! First time customers, but we will be back. We tried the Caribbean Pie and spinach salad. Can't wait to return and try some different flavors. read more

they messed up my order! so it took 40 mins more to get 2 pizza's. the walk in customers were served first. The managers (Very Rude) comment was we are short staffed! they had plenty of people on the line just poor flow! other customers with take out waited to be served. they watched their food get cold. I feel the manager needs to read their mission statement! read more

My father in law just had surgery, we ordered craft pies for the first time online on the way home. The most disappointing experience I've ever had with craft pies. It was on us for not checking the "goods" before leaving - we weren't exactly thinking of the pizza at that time. But when your order pizza with "extra extra sauce" you expect some amount of sauce. When you order cilantro you expect it. When you order Buffalo sauce and get little to non it saddens you. Can't even taste the ranch. But there is chicken...so that's a plus. Ordering in person from now on to watch them out the ingredients on. read more