I had a lot of plumbing issues a couple months ago and these guys really helped figure everything out. They pumped the drains multiple times and did a really good job of keeping me in the loop even though I don't understand what was going on. They quoted me a lot lower than other places and everything is running smoothly now!! read more

Let's begin with the good: 1)Rosie and Summer and Brandon in the office are nice folks who try to be responsive and helpful. 2) The plumber who came out had good skills, acted with respect, and cleaned up the area nicely before leaving; his work was darn good overall. 3)Their pricing is more than fair. Other companies gave us estimates that were twice and even three times as much; and, their people were not as nice as the plumber and the people supporting him in the office. The Not So Good: 1)Morning after the plumber did work on our water heater, I get in the shower, and the water does not get nearly hot enough for me to be comfortable; nothing like a cold shower at 4 in the morning, right? Plumber had changed the setting on one of our water heaters, making it so low that the water would not get hot, necessitating that he come back later that day to reset the gauge to a setting that makes the shower water hot now. Should not have messed with the setting without telling the customer and could not be cost effective for the company that he had to come by a second time to fix his original error. 2)Stop trying to upsell. Just do the job that is asked for and stop with the various suggestions about other jobs (like a whole water filtration system at $2000.00) that should be done. I prefer the approach where the person/worker does the job requested, thanks us for hiring them, says we're here if you need anything else, and then goes on about his day. Please be grateful for our business and stop trying to reach into my wallet for more money. This is a smaller company trying to make it work, and I respect that. They do good work, act professionally, and their prices are more than fair. But, as said above and in all honesty, our experience with them did have its issues. read more

It's Christmas Eve- suddenly I had no hot water. Called many plumbers around the area but no one was able to make it until days later. Brandon was able to get one of their guys, Art to come over and fixed my water heater . They were both so kind and helpful! I would def use them again! Price was reasonable, worth it for the customer service alone! read more

This is Scott. I had sewer branch repair work done at my home on Little Tujunga Canyon Rd, including a 2" sewer branch repair and the addition of a shower P-trap (which I supplied; it was not purchased by the contractor). I am 72 years old and was in a difficult position because I only have one shower in my home and needed the repair completed quickly. Before I had a fair opportunity to review the quote, the contractor handed me his phone and asked me to sign to approve the work. I was not given adequate time to review the full scope or total cost before signing, and I was not provided with a physical copy of the estimate at that time. I was charged $6,664.86 for what was described as a 10-foot extension. After reviewing the work performed and the amount of time spent on the job, the cost feels extremely excessive and disproportionate to the work completed. A manager later called me, and I explained my concerns in detail. He told me he would call me back the following day, but I never received a return call. That lack of follow-up only added to my frustration. Overall, I feel the situation was handled unfairly and without proper transparency, especially given my age and the urgency of my situation. I believe this matter should be investigated, and I will be filing a complaint with the Contractors State License Board. Seniors should not feel pressured or taken advantage of during necessary home repairs. read more

Cracker Jack plumbing has amazing service and response time. They tried to help fix my hot water tank and when the cost was getting to high they found me a rebate from the gas company that I wasn't aware of, they even sent in the paperwork for me. Brandon is on top of everything! I highly recommend them read more

I had a leak in my shower and called this company. Sevan, the owner, came out himself, checked the shower valve and drain, and quickly found the issue. He explained everything clearly, gave me a fair price, and fixed it the same day. Really professional and easy to work with. read more

Service was top tier! My garage had a pipe leak from my washers and they serviced me the very next day. Sev and Brandon were phenomenal and explained the service. Art and Vache even went the extra mile a fixed an additional part they noticed was damaged! Completely professional and high value service was provided! Thank you!! read more

Amazing customer service! I called them to see if they could help my parents with their shower not draining and they came out quickly! Highly recommend! read more

I made an appointment for these people to come out. A guy named Brandon kept texting me saying he'll be here. He'll be here. He'll be here never showed up. Said that they gave us a courtesy call saying they'd run late. Never heard anything from them. Blew me off terrible company. read more

SEVAN IS THE MAN! He came and unclogged my kitchen sink it was backed up badly and he came to the rescue!

HVS plumbing thank you much for your services you came in the time of need when my shower was clogged and water was filling up everywhere because of my wife's hair thank goodness you came and saved the day you and your staff were easy to work with and cleaned up after yourselves, that was what was very important to me I appreciate what you did. I will refer my neighbors as well. read more

I've been using HVS Plumbing for the past seven years and have always been really happy with their work. Sevan and his team do great work, are friendly, and always fix the problem very quickly. I would highly recommend them! 5 stars! read more

They were able to come in the same day, identify the problem, and get started working on it. Very smooth process with communicating exactly what was needed, the price, and how long the work would take. read more

Best and quickest services for plumbing on the west coast! I called needing bathroom work done for some flooding. They showed up and got to work immediately! read more

If you want a plumbing company that is customer friendly, honest , does a great job and reliable then don't contact anyone else!! Cracker Jack Plumbing is truly the BEST!! From the owners, to Rosie to the plumbing technicians. They are in constant communication with you, have fair prices and are very thorough. It's so refreshing to find a company that truly cares about their customers. I highly recommend them to anyone in need of plumbing services. Thank you and I'll only use you going forward. read more

Call many company for an emergency repair but no one helped, until I call them and they responded quickly and professionally. Rosie was the first person who answered and help me even late at night when everyone else was close or didn't want to come to me. Rosie got back to me quickly with no hesitation and a team member was there shortly. Thank you guys my house would have been flooded with out your helped read more

Had a great experience with this company! Spoke to Sevan and he took care of my place right away! Easy to do business with and I think I just found the company who will service my home in the future!!! Don't hesitate to do business with them!!!! read more

Such wonderful service. I called them on Saturday because my main drain clogged during a gathering and they came right away. They fixed my issue quickly and left the area cleaner than it was. Highly recommend, very professional workers. read more

Just had my washer and dryer installed by these guys. They did an amazing job. Very friendly and honestly. Highly recommend!

I'm really satisfied with the service provided by the guys at HVS plumbing. They we're timely, professional, and did great quality work! I will definitely be using them in the future! read more

I was referred to HVS Plumbing Service by a friend. They provided excellent service! They were very professional, very polite and the quality of work was first rate. I highly recommend them. read more

Such an incredible service! I've used them a couple of times now, and they've been nothing but professional, helpful, and patient as we work to solve all of our plumbing issues. The main plumber we've been working with, Alex Gonzales, is quick, smart, and prepared for anything - I have nothing but kind words for HVS!! Will definitely be hiring them for all future plumbing needs. read more

They got the job done and were very professional and friendly! Alex helped me out thanks again!

Sevan came on time, very polite, great communication and professional. Best service in all of Los Angeles.

Having a plumbing issue was so stressful but Sevan was so quick to resolve our issue! His response time is amazing and he does quality work. I would highly recommend. You won't be disappointed! read more

Our garbage disposal was leaking and a friend recommended Sevan from HVS. Sevan was great! Gave us a quote in advance, showed up as promised, was responsive, and took care of an unrelated issue along with it. Will definitely use HVS next time I need a plumber! read more

This company has gone downhill tremendously. Arman was a terrific plumber that we had assist us a few plumbing issues (water heaters, etc.) over the past couple of years. Arman has unfortunately since left HVS Plumbing. We called the HVS Plumbing to replace a leaking garbage disposal while we were on vacation. Although Arman was no longer available, we agreed anyway thinking that HVS's plumbers would be of consistent quality. We purchased a brand new garbage disposal ahead of time for their plumber to install. We agreed to an initial install price, they later revised their estimate due to an pricing quote error to 150% of the originally agreed install price. We gave the company benefit of the doubt and accepted the new price anyway. Sev in their office coordinated the repair and the plumber arrived as scheduled. HVS's plumber that came out was extremely rude and stated that the newly purchased garbage disposal was missing the support ring and we would need to use their garbage disposal at a very marked up price. We agreed to get the job done anyway to keep our tenants happy. They advertised their new unit to be bigger/better/etc. (however, they replaced the existing unit with the same model that leaked). When we returned from our vacation, we found that all of the parts of the garbage disposal that we purchased online including support ring were present. After spending hours with them, we were able to get the 'retail' price for their garbage disposal. HVS Pluming did not fully own up to their mistakes. Bottom line is we received poor service and instead of getting the garbage disposal of our choice installed, we got a replacement of the same model/unit. In addition, we are stuck with an open box return to an online retailer due to HVS Plumbing. read more

They were really cool. I had to get a water heater swapped out. Arman dragged the old one into his van and took it back to the store to exchange for a new one. He came on Saturday though they are usually closed. Installation was perfect. I'd use again. read more

I own a restaurant in Burbank and on occasion our floor drain will clog due to a broken pipe. I have used a couple other Plumming companies but was never happy with the service. I found HVS on yelp and decided to give them a shot. They were honestly so nice. They got to the store quick and snaked the drain on the floor. Pricing and service was 5 stars! I don't usually review places but these guys totally deserved the review! Thanks! read more

I own a business and needed plumbing services right away..I spoke with Sevan and he really helped me out and saved the day..he fixed the problem right away and I didn't have to lose a day of business due to flooding! Thanks HVS plumbing! read more

Hardly ever write reviews because to be honest I never care enough to do so unless it's awful or excellent. Glad to say HVS was the later. I had this stupid leak that I tried to fix myself and when that didn't work I decided to call in a professional. Super glad I did! V.j. Came in and repaired what I had done. So thankful! Will call again. :) read more

One thing i can say about HVS plumbing is that they are rude people and know nothing about customer service...sure they might charge less than other places but that means nothing if they come into your home and disrespect you. they have lost us as a customer...and if they keep up the attitude theyll end up losing more customers. there are plenty of other plumbers available they are not the only ones. i would not do business with them anymore. Neither should you!! read more

Great service i used them twise and will recomend them to anybody. Yhey changed my shower valve and opened the main drain. Very organized and reliable. read more

Thank you so much!!!!! I obviously no nothing about what the heck was going wrong with my plumbing but HVS came in and got everything working again! I was a hot mess and anxious about the cost and afraid that they would take advantage of my no knowledge and charge me an arm and a leg... But that never happened they were very honest and very reasonable. I will use them again and again.... Thank you for dealing with me! I appreciate you guys so much!!! read more