A consistent experience this evening at the Cracker Barrel. We arrived in time for dinner and enjoyed a meatloaf plate with mac & cheese and green beans for me and a French Toast for Mrs. K. Service was attentive without being too much. The restaurant was clean and the restrooms were in okay shape. Bins needed to be emptied but that's what I usually find in the evening. After dinner, we moved the campervan to the far end of the lot, locked up and had a great night's sleep despite the proximity to the road. Overall, great stuff. We're big fans of Cracker Barrel because of their support of the RV life and if we're having a meal in the area when we're parking up, it's at CB! [Review 304 of 2026 - 285 in Alabama - 25492 overall] read more

I have not dined in a Cracker Barrel in quite some time, but we hopped into this location on a Sunday for lunch. This store was extremely well managed. My wife was shopping for items in the store and told me no less that 4 times, she was approached by a sales associate asking if she needed help. The Resturant was clean with "Country Charm" a plenty. Our server was polite and helpful and extraordinarily efficient. The food was served hot with biscuits and cornbread. I was very impressed as I finished with a Latte to go. The coffee was amazingly good. Well done Cracker Barrel!! read more

I get curbside because of health issues in family. Why oh why prompt me to tip when you can't be bothered to check the order? I shouldn't have to make missing pepper gravy at home, but I did while the meal gets colder and colder.... If I can use another location, I do. Initially the meal was also brought out missing tea also. For Saraland to have such a stellar high school they can't supply workers who care. God help ChickfilA when they come here. read more

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Stopped at Cracker Barrel with my family during a road trip. It was semi-busy, but that's not an excuse for this level of incompetence. I ordered pancakes with eggs and turkey sausage. Pancakes came out, my sides never did. Everyone else at my table got their full meals. I was repeatedly told my food was "on the way." A manager even said it was finished and coming out. It never showed up. I watched trays of food (eggs included) go to other tables while I waited 40 minutes. When I finally asked if I could just get a side of eggs, I got nothing but a shrug. No explanation. No apology. Terrible service, zero accountability, and an experience that did nothing to help the racist reputation this place already has. Won't be back. read more

We went in. The service was quick and polite. Food came out quick as always, but didn't stay down good everybody has stomach aches the next day, but I can say the specialty s'mores latte. They have delicious. read more

I have never been to a slower serviced Cracker Barrel. We were shocked to hear that there was no fried chicken? But the table next to us got fried chicken ? We waited a long time for our food and thought it might be just because it was 11:30 and maybe ya all were just switching to lunch staffing . But what was really unacceptable was the women at the cash register. She carried on a personal conversation with another very chatty employee. The other employee even came up to the cashier and whispered in her ear. Seriously acting like two school girls. They a decades away from being so. This is not anything I have ever experienced in a CB before, friendly customer service requires attention to your customers . read more

So disappointing. Our food was horrible. Cracker Barrel has been one of my favorite restaurants for so many years but the last couple of years or so the food quality has just been going down. Our server was awesome. Food was terrible. read more

Frustrating when you have to ask for items that are supposed to be on your plate when served. Had to ask two different servers for two separate plates that were missing items. read more

Driving through from Texas, food was great and our service was wonderful! Food came out very quickly as well.

Food there is a roll of the dice, one night was good( had the meatloaf )and the next morning we went again and had the chicken fried steak and it was hella nasty read more

If you go here and it's cold weather, wear a snow suit. It's freezing in there. I went outside to get my husband's jacket to wear. Another lady promptly did the same. They do have that giant fireplace, but it doesn't heat the whole place, or any of it really. I tried to order a latte or even a hot chocolate to warm up, but that was a no-go. The waitress said the machine that makes those doesn't work. The eggs has no flavor. None. They needed lots of salt, pepper, and Jesus. Some Lawry's or Tony's would've been good but... the biscuits were okay. That bacon though, it saved the meal. Only good thing to come from it. Thankfully the meals were very inexpensive, probably because they don't have a heat bill because they don't run the heater or buy spices for the food. Our server did a good job working with what they had. read more

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when you pay $45.00 for breakfast and get what you didn't ask for, I would say it's time eat somewhere else for breakfast. I ordered turkey sausage and got 6 pieces of chicken sausage and tried to inform the waiter who said a lot of meat comes with that meal. I couldn't eat all that meat nor did i want it. Then i was informed i had to order another side so i ordered fruit, I was charged extra for the fruit and extra meat. The fruit was sticky and not fresh. Last time for me. read more

mahaley was awesome she made sure we had everything we need and was very attentive the best serve we had at this location

So I went over labor day as group with some friends then when order we wait and wait and wait till over and hour passes and some people haven't got their food yet horrible experience never going back read more

Had lunch last Sunday we both had meat loaf it was terrible and cold never again had a great service from Lee but the food was really really bad...I'm not into cold food plus no gravy... read more

I had the roast beef dinner it was delicious. My husband had the shepherds pie. We agreed that our meals were almost just alike.his had the hash brown casserole on top & it was so thick. Why would you put 2 types of potatoes in 1 dish ? That was the first time either of us had shepherds pie. We both didn't really care for it bc of the thick hashbrowns on top. We ordered the onion petals for our appetizer. The stuff to dip it in was hot ! My husband couldn't eat it. Our server was Cecilia. We wanted her to bring some ranch dressing for the petals. She was talking to a women sitting at the table behind our table. CC look over at me for a split second and I motioned for her to come over so I could ask her to bring some ranch dressing .she totally ignored me & would not look my way again . I know it was about 6 or 7 minutes later she came over and ask me what I wanted. I told her never mind . the petals were cold by then. She said to me " I was trying to have a conversation with that woman " !!! YES she did!!!!! I'm not saying she shouldn't talk with her customers but she could have excused herself and went back to her VERY IMPORTANT conversation after she got the ranch dressing. I'm still upset over that. So we ate our delicious dinner but needed 2 boxes . She came back with the boxes and 3 of the $5.00 meals to go . We wanted 2 of the French toast . We are now putting our food in the boxes & here she comes carrying the 2 breakfasts boxes & a bag . Our table was a 2 seater & there was no room to put the boxes on the table so she hands the bag to me & the breakfast boxes . Why didn't CC put the breakfast boxes in the bag in the kitchen? We had literally no room . I do understand she's young & got a lot to learn but ignoring me in the beginning was unacceptable then that ! M ( trying to have a conversation ) Ohmygosh!!! So now we are going to paid our bill . The male cashier was too busy having a conversation with another make employee .3 cash registers and we wasn't greeted ask if we enjoyed our meal ZERO . They were at the opening of where you go if you work behind the counter. Again I had to ask what cash register do we go to twice !!!! Being ignored again is not good ! Was Wednesday night teenager's night with no supervision ? They need a baby sitter ! read more

I had a hamburger. It was delicious. Jayden brought it to me within 5 minutes. She was a great waitress.

After having a horrible experience at the Cracker Barrel in Pearl MS. the prior evening we were reluctant to stop in. Hunger decided for us and we are glad it did. This store is clean and bright and the staff appeared happy to be there. From the first interaction at the host station until we paid our way out, everyone was warm, kind, knowledgeable and efficient. This is a well managed, well trained crew/place. Our waitress was awesome. The food was served quickly and correctly. We both had the hash brown casserole, mine was steak and egg, my wife had the bacon and egg. YUM!! And so much food that we took half of each to go. Our faith in the "Cracker Barrel" experience has been restored. If you're in the area and in need of a meal and or a rest, we highly recommend this CBOCS. read more

Shout out to Jayden, she is an awesome server, go in and see her. She was very accommodating and was very knowledgeable of the menu.

The little store is the best part of going to the Cracker Barrel...the food is just okay and I think it's a miss that they don't have gluten free bread offerings of some sort. My husband loved his meal, so won't say it's a bad place to go. It's was a meh for me. read more

Never disappointed. Always a great place to go eat & shop. Food & service are always a plus. This should be anyone's go-to! Much Love

Great location! Everyone is always friendly and there seems to never be much wait to be seated. The food at this location has always seemed to be good with adequate amount of portions. read more

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This restraunt doesn't even deserve 1 star! I should have read the reviews before we came here!! Food was terrible! Service was terrible and the restraunt was nasty. read more

Got here tonight about 6:25 and was seated right away and then completely ignored. I sat for 20 minutes with no one acknowledging me at all. (I timed it on my phone.) They seemed to have plenty of servers and there were at least 10 empty tables in my section. Left without even placing a drink order. Guess I'll spend my money somewhere else. read more

Service was awful. The biscuits came AFTER our pancakes, and were luke warm and we had to ask for them. My friend was given silverwear that only had a spoon in it. She asked for a set so she could eat, and it never came. Scrambled eggs must have been made from powder. All I can say is the bacon and coffee was good. Won't be going back. read more

Best Cracker Barrel around . Brianna is excellent. Service is great food is good! Clean and well run

My dining experience here starts with water & a cup of coffee. 10- 15 mins later, still no coffee. Waitress, upon responding on why it took so long implies she did us a favor by waiting for new coffee to brew. When asked why all around us being served refills in their coffee cups the whole time we waited, she said they were being served OLD coffee. I don't know what to expect from the food now as I wait on it to arrive, but a persons experience can be marred by the simple things like a cup of coffee... read more

Cracker Barrel Old Country Store - One of our orders was wrong-Oh no,it's tag team dining! Usually Food & Service good but today: Food& Service not good. - Southern Near Me - Saraland, Alabama

What has happened, 30 to 50 min wait and plenty of chairs open.Sounds like bad management to me. The Saraland store has been bad for quite some time. Blueberry Pancakes are great but not worth a 50 minute wait. read more

Great atmosphere! Friendly waitress and we were promptly seated. Don't know what happened to others who had wait times an complained. Food was in a reasonable timeframe and hot and yummy! read more

It smells horrible in here, which is weird. Maybe someone had burned something in the kitchen before I came in. But it's super busy, probably because it's the weekend before Thanksgiving. CB food is usually good and reliable. We stopped here for a quick bite for my daughter. I don't like eating anything too heavy when I'm on a road trip. She did not like her burger, but she did eat the fries. read more

Cracker Barrel Old Country Store - Southern Near Me - Saraland, Alabama

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During our intermittent road trip we arrived late to Cracker Barrel for dinner an one hour prior to closing. The hostess was nice & welcoming ready to seat me & my family. Once seated our waiter was prompt & ready to take our orders. Despite our late arrival close to closing time our waiter was specific, courteous & provided awesome customer service. He even told us to take our time while taking our order. He brought an extra round of biscuits right out the oven upon request. The food was pretty good as well. KEEP UP THE GREAT HOSPITALITY! read more

This was the first Cracker Barrel that we had visited on our trip across the USA It did not live up to its name the people didn't seem to know where the kitchen was The pancakes were hard as uf sitting somewhere for a long time. the bacon had absolutely no flavor maybe that's why we got that extra plate of bacon the waitress reply was oh I'm sorry And still charged us. She was very young. It took 20 minutes to get the order . most Cracker Barrel you get the order within five minutes read more

Came in to have dinner with my mom. The waitress was very polite and attentive. The food was not good. My mother requested that the chicken livers not be fried extremely hard. When she got them they were hard. We requested that the livers were redone. The cook replied, I can't fry them anymore because if I don't fry them hard they will be raw. I considered that reply rude and insensitive to customers. I sent it back and requested a different meat. The comment from the cook was rude. The sweet potato had a ton of sugar added which made it non edible, the biscuits looked like raw dough. Not browned at all. The chicken and dumplings I ordered were like chewing raw dough. The food quality is awful. Not one manager came over to check on an order sent back. Awful! read more

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I am so glad we have this restaurant in the North Mobile County area. The servers are very friendly and try their best to make your visit one to remember. The nightly dinner/ lunch specials are delicious. Sunday's Fried Chicken with cabbage and broccoli is my favorite nightly special. You can also never go wrong with the pancakes or Old Country Boys Breakfast. If you want to feel like you are at grandma's for the morning/ evening, want a quiet sit down meal or want to browse their country store for treats from your childhood or a gift, I would highly recommend this location. read more

Love this location. It is not too crowded, every time we come we are able to be seated right away. Kudos to our server tonight. My husband likes to joke with the servers and our server tonight dished jokes right back at him! I love that I can get cat fish at such a great price. read more

Cracker Barrel Old Country Store - Southern Near Me - Saraland, Alabama

My service was good. The roach crawling next to me on the wall was bad. They may as well have given me a piece of salt in place of ham, Pancakes were good. read more

Food is always good here! We like to try different things for breakfast and dinner. I've never found anything I didn't enjoy read more

Cracker Barrel Old Country Store - Southern Near Me - Saraland, Alabama

I love Craker Barrel! It is fun shopping in the Ols Country Store. They have beautiful gifts that are displayed perfectly. It is fun to shop while waiting. This is a great marketing g tool by the franchise. The recent specials for $5.99 lunches and $8.99 dinners are great. We always go here when doing a road trip and are never disappointed. The food is nourishing and healthy for the most part. read more

The wait was terribly long, 3ppl. The hostess was so rude she was throwing menus around, took a plastic container by the menus slammed it on the floor and said "JESUS H CHRIST!" NOT the verbiage I cared to hear. There were only 3 servers taking care of Multiple tables. It took us 30 minutes to get our food. The the final straw, there was a long hair in my baked apples!!! all the server did was say I'm so sorry! Never have we been to such a terrible Cracker Barrel! read more

Slow slow slow. 30 min to get a table even though plenty empty but dirty tables. 3 host at host table but too lazy to help clean tables. Finally seated. 15 min to order. Another half hour to get food. Very poorly run read more