I love Cracker Barrel. Food is always tasty and have been coming here since my childhood. Customer service is always pretty great. I feel that attention to detail lacks when it comes to to-go orders. Multiple times I've checked my orders and had to go back inside because I was missing items. Moral of the story: Always check your bag before you pull off! read more

Seated right away, that was good. Ordered drinks pretty quickly, also good. Downhill from there... ordered our food. Asked for a basket of biscuits. Sat for 15 minutes before the food came at the same time as the biscuits. The last 20 years they've always asked if we want them before the food. No one asked us and they didn't come before the food. Our daughter's chicken tenders were like rubber. My bacon was not extra crispy as I had asked. I phrased it "I'd like it basically burned" it came floppy. We also did not get utensils until 5 minutes after receiving our meals. I never complain, but this was a sub par experience. I could also see our server whispering about us with the other servers in the doorway of the kitchen. Manager came out to talk with us when we told our server we were just ready for the check. They listened and apologized and took the tenders off the bill. But, we likely won't return. read more

Stopped for a quick dinner. We both like Cracker Barrel for their home cooked meals. Our service was attentive and professional, no complaints there. The restaurant was clean and orderly. Our dinners came in a timely manner and were prepared correctly. My big complaint is our entrees were not very hot. The restaurant was about a third full so there's no excuse to serve warm food. Very disappointed read more

Made a HUGE breakfast order. It was my first time ordering catering from them for a provider breakfast, needless to say, NEVER again. my $15 coffee came as a half gallon jug. No way to keep it warm when it's in a little plastic milk jug. Never mind the fact how ridiculous it looked to put out on a table. Most places sell coffee in a nice container, so it can sit on a table. I ordered biscuits and gravy. They gave me gravy with no biscuits. I had $140 worth of food and not a single serving utensil. I asked for some sugar-free syrup in addition to the little bottles of regular syrup they give you and it was leaking and sticky and ended up all over the food items. They sent me my drinks, but 0 cups. Even if we wanted to drink the lukewarm coffee out of the milk jug we wouldn't have had any cups to do so. Our sausages were burnt to a crisp, no one ate them. Just an underwhelming experience altogether. I showed up at 8:30 to pick up my order. It wasn't ready yet. I don't mind waiting a few minutes. I ordered it at 8:30 knowing I didn't have my breakfast until nine, but had I known parts of my order we're going to be missing and what a sloppy mess it would've been. I would've ordered sooner so I could've cleaned it up before I presented it. I don't even know if the food was good, I just know it looked like crap and parts of it were missing. I didn't even get the opportunity to eat it... Which is fine all things considered. Not sure I would've wanted to. read more

This time was just the opposite. Restaurant was clean, staff friendly. Our server was fantastic. Kept stopping by and kept us informed regarding our meal. Condiments were brought to table right after we placed our order. Food however was disappointing. Ordered the garlic steak bites. There was no sauce on any of the three orders. Server kept checking back with us, and explained that they ran out of sauce and that the kitchen was in the process of thawing out more. By the time the server was able to bring us the sauce, we were done eating and ready to leave. The sauce itself was not even hit. Server did apologize for everything, we ended up bringing the steak bites all home, read more

Server was fine, food was disgusting, I couldn't wait to get in here as I haven't eaten here in many years but was hungry for a chicken fried steak with country gravy and mashed potatoes, I was salivating at the thought of it and then, the food arrived at my table and it all went down hill. The taste of any of this gross so called food left me wanting to vomit. Meat tasted rotten, gravy like tasteless paste with a hint of a garbage disposal drain... My date said it tasted like dirty feet and after wondering for a few minutes how she would know what that tasted like, I remained calm, kept a half smile and asked for the check and then.... I couldn't hold back. I told the server this was absolutely disgusting and she says well yeah I see you didn't eat much of it so I was going to ask.... I wanted so bad for her to taste this disgusting food that I had literally taken 3 bites of and couldn't take a 4th. The server said well this isn't right let me get the manager and I said no it's fine but she insisted so I waited for what I thought would at least be a small argument but nope, server came back and said there was no charge. Manager didn't even want to deal with it and I'm guessing it's a normal thing here? Do better cracker barrel read more

Can always count on Cracker Barrel to be open on Thanksgiving! Not only that, but to also provide your traditional Thanksgiving foods. It was such a great deal getting the Thanksgiving plate because its like a little Thanksgiving sampler as well as a dessert and a drink. So worth it! Their other food was delicious as per usual, and the servers are always friendly! Service was a little slow, but expected for the holiday. read more

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Not sure what it is about my allure to Cracker Barrel, possibly a combination of home cooked meals and the gift store. In my opinion, they have great tasting pancakes. I am also a fan of grits, so this menu item is a go-to regardless of my choice of entree. Portion size is decent and reasonably priced. Service is always good, even when the restaurant is packed. I also enjoy the eclectic decor as most things are priced to sell. Can't go wrong with Cracker Barrel. read more

Dinner Skillet sirloin with chicken tenders Green beans and collard greens House salad Excellent!!!! Great large meal Service was excellent read more

Cracker Barrel Old Country Store - Sirloin skillet - Southern Near Me - Maumee, Ohio

Door dashed cracker barrel. A medium well burger came burnt. The cook had to notice and didn't care. Seriously considering no more at this one. read more

Cracker Barrel Old Country Store - Cheeseburger - Southern Near Me - Maumee, Ohio

Went for thanksgiving dinner with my boyfriend's family, service and food were okay, food took a little long but overall the meal portion of my visit to Cracker Barrel was pleasant. Things changed when after our meal me and my boyfriend went into the gift shop. We were looking for a candle and some ornaments for our Christmas tree. We were doing good until some bigger white lady came up and basically asked if we wanted to keep our items behind the register. I've worked retail so I knew immediately she was profiling us as shoplifters. Mind you, we've never shoplifted a day in our lives :) she continuously watched us like a hawk. We found our things and headed to the register because at this point it was making us uncomfortable and pissed off. I had to go to the bathroom really badly, after just eating a whole meal and staying there for 2 hours, so my boyfriend was paying and I asked the lady where the bathroom was. She told me where and when I walked away, before even ringing our things out went over her walkie and told her coworker to "watch the bathrooms" right in front of my boyfriend. When I walked out of the bathroom there was a worker standing outside of it and staring my boyfriend down. The bigger white lady was standing right beside the door. We walked out and said have a good night and happy thanksgiving. Should've told her instead of profiling us she should stock the bathroom with toilet paper. Do better. We spent over 100 dollars at your establishment and you treat us like criminals over our pantry spices candle and our coke can and hot Cheetos ornaments. Anyways happy thanksgiving!! read more

They first lowered the quality of the food. Then the quality of the staff declined to the point of unresolved problems with every visit. I can enjoy much more un-eventful dining elsewhere. read more

HORRIBLE. I had a gift card and instead of help me , three people behind the register told me I could not use it. I had to go on line and register the gift card, something they could have easily done. I told them to keep the gift card , LAZY and USELESS staff. NOBODY could be bothered to help. read more

We stopped at the Maumee Cracker Barrel on our return trip home to Chicago after Thanksgiving. My brother-in-law had eaten there previously and said the food was OK. I was absolutely appalled at the service in this restaurant. Our waiter was extremely unfriendly. So unpleasant. Upon entering, I waited at the unattended hostess station for a minute or two. No one came. There were employees standing around who noticed me, but ignored me. The food was mediocre. The restaurant was quite empty. Wonder how long this place will be in business. read more

I went there last night to get their old fateful Roast Beef Dinner and was surprised to learn they changed the name to Pot Roast. (all their locations have adopted this menu). It was not good, not even close to the original and they raised the price to $15.49. This is plainly a prime example of a money grab. Not that long ago this type of meal was $8.95. Every thing now is pre-packed by corporate and thrown into a bowl and heated... Couple of bucks more you can get a nice steak dinner at Texas Roadhouse. If you want breakfast this is a good place to go, or if you like fried food. Cracker Barrel you have lost a long time customer just because of your greed... read more

Waitress slow in taking our order, then the food never came, not even the corn bread. We eventually left when the waitress finally came over, said she'd check on our food, then disappeared. Covid has long past, what's going on in 2025??????? read more

Horrible experience at the Cracker Barrel on Ford St. in Maumee. OH. 82 degrees outside and freezing inside the restaurant. My food was cold before I could eat even a third of it. (Meatloaf dinner with 2 sides). Serving staff all had jackets on and informed us they had asked the manager to raise the indoor temperature but she declined. One man went out to his vehicle to retrieve a jacket for his wife. The majority of diners had jackets on. The table of 4 next to us also complained about the freezing temperature with one woman showing the server her goose bumps. Our server offered to heat my meal again but why bother? To sit there freezing while waiting for what would be overcooked food only to have it cold again before I could eat? Ridiculous! goodbye Cracker Barrel. read more

The manager was rude! Ordered steak and a baked potato, they charged me 1.99 for a plain baked potato..the whitefish is cod..why not just say cod..it was tasteless and burnt! Asked for a well done burger and it had pink, they didn't remake or give anything off..our first time here and wasted $75! The only thing good was the Coke Zero! Will not ever return! read more

When I walked into this location, there was a very bad smell permeating throughout the restaurant. This should have been my indication to leave but I wanted my veggie plate and sweet tea. I was promptly seated and waited and waited. It was about 15 minutes before anyone even acknowledged my presence. By that time I knew what I wanted to I ordered my tea, veggie plate and biscuits. The server stated she would bring my biscuits first while I waited. Again, I waited and waited. Another 15 minutes passed by before I got my tea and biscuits. When the food arrived, it was okay. The cole slaw had an off-putting flavor and the mac n' cheese had a slight burnt taste to it. The okra was good and plentiful. Once I finished it took a while longer to get my check. I will say that while the service was extremely slow, the server was very pleasant. Unfortunately I will not be going back to this location. read more

Brittany was our server last night around 7:00pm she was super amazing but after looking around my family noticed that the busboy wasn't clearing her tables so she had to rush and try to clear them on top of running the food she was so amazing shame to see the busboy just stand there watching her struggle to do everything at the same time not to mention the managers seemed to help everyone els but her I find it very odd Brittany you definitely deserve recognition for your service skills for everything you did tonight a shame they did not want to help you she made sure our food was brought out fresh and hot food was excellent I'm going to give them a 3 star due to the experience I seen tonight that's how you loose good help read more

We were seated right away, which was nice, but since it was close to 7:00 I wasn't surprised, since their usual clientele is most likely getting ready for bed at this time. One guest got the strawberry mimosa and it was the saddest looking drink ever. Part of the champagne was poured into the glass, but then some was in the bottle. The total amount of liquid in the glass looked smaller than the bottle of champagne...even with the strawberry purée (I'm guessing that's what it was). The gravy on the country fried steak was very gelatinous, when the guest asked our server to take it back because she didn't like it there was no offer of anything else or a reduction in price. My daughter and I had fried pickles (fantastic), French toast, and cheesecake filled strawberry pancakes. My daughter really liked her French toast and eggs and my pancakes were good but I have an issue with them not being able to offer any other sides in place of eggs and meat. There are so many people who are vegetarian now and it's cheaper to offer potatoes than meat anyways! Instead they took off $2.00, which means my 2 pancakes that were about 4" around were $9.00, that's bonkers. They were, however, very tasty. Our server seemed a bit frazzled. Getting things from her took an unusually long amount of time. read more

I like this location. Whether to go or eat in the service is good. Orders come out correctly. No begging for extra napkins, they bring them out no problem. I'm especially a fan of the breakfast. If u are a turkey meat fan, the turkey sausage is the bomb. I snuck a piece on my mans plate and he didn't even know the difference. The lunch/dinner options are no slouch either. Try the new fried chicken, the catfish, baked chicken. Get the mac n cheese dressing or green beans. Not a fan of the corn muffins. Get the biscuits. Good consistent food and service with a smile. read more

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A circus of an operation. Ordered a pick up order. Ordered a sandwich which somehow they made and prepared me chicken tenders. While they finally made my sandwich all of our other food ended up so cold it had to be re heated when we got the meal home. 1/10 don't recommend this location. This is only 1 of a handful of times we have had issues with both carry-out and dine in read more

I placed my order at 5:37pm via the app. I received an email confirmation stating my pick up time would be 5:58pm. I arrived at the restaurant at 5:58, the young lady at the counter stated my order wasn't up so I stepped the side. At about 6:09pm a young man brings some orders to the front, I inquire about my order and he states that he believes he saw my name and order being bagged and should be up in about 5 min. At 6:28 I was still waiting for my order after many other orders came up. I asked for a manager, Kristin the manager comes up from and seemed very bothered from the start of the conversation. I inquired about my order, showed her my email confirmation, she assumed I was a DoorDash driver and told me that door dash can't give a time of when order would be ready. I informed I wasn't a DoorDash driver and this was my personal order. I tell her about the gentleman who said "5 minutes on my order" and she proceeds to tell me that they would never say 5 minutes because it's a camp fire meal and takes time to cook. And she walks away. At approximately another manager approached and asked myself and a gentleman if we had been helped. I explained the situation showed her the time that I placed my order and ask her did she feel this was an acceptable time to wait for an order. She states no and apologized. I finally received my order, which was only 2 meals, around 6:39pm. It took an hour and 2 minutes to receive my order. Needless to say I'm very displeased with my order and how it was handled. read more

This place is breakfast heaven. I try to go here anytime I am in the area. The biscuits and gravy are my favorite. The coffee is strong. The gift shop has some really adorable things. Fun to browse while waiting. read more

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Delish food service was super fast I ordered on my to grab my food lol idk y they need so many words it was good

Tonight our service and food was not the best. Waited 30 minutes for food. Our grandaughter ordered biscuits and sausage gravy. She got the gravy but no biscuits. We were told it would be a few minutes for them. Waited 20 min...then we were told there were no biscuits. I ordered sirlion steak w/ sauteed onions. My steak came but no onions. Waited 20 minutes again...no onions. I had to go over yo the kitchen to ask for napkins. I jave been a customer for many years and never hadan issue like this.. read more

Basic customer service is definitely lacking, the guy at the counter definitely had no interest in fixing the order they got wrong. I waited patiently as he continued to help everyone that came into line never made an attempt to have the order corrected. read more

I order via Uber eats...the steak was great....But I spent 40 dollars for a steak, 3 side and an Iced Tea. The only thing I received was a small Ice Tea and the steak...They decided that they didn't have to provide the cheese broccoli, and because I don't live near a CB so when I'm traveling I love to go...But after 8 hours of driving, I just had it delivered. the receipt had a big circle with not available....Since it's a food app on my phone you think they would have called instead of sending just hunk of meat..Could have gone like this "Bryan we are out of cheese broccoli, what other veggies would you like?" Should have order a Big Mac read more

Cracker Barrel in Maumee is one of my favorite places especially for their country style breakfasts. This morning began strangely in the parking lot. I got a front row space since there were only four cars in the parking lot. We were seated right away (after we browsed through the Country Store) but no one came with water until we had to ask. Not too long later we got our coffee and water. We were told a bus group had just left so everyone was tired. Our order came and my husband's eggs were over easy and he asked for scrambled but not really a big problem. All the other side dishes were fine. This location is never consistent with service however the food has always been above par. read more

Cracker Barrel Old Country Store - Can you tell this holds a Bluberry Muffin? - Southern Near Me - Maumee, Ohio

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Ordered a Southern Fried Chicken meal. Was supposed to be ready at 9:15 pm. When I got home with my food. Opened up. Wasn't what I ordered. They must of ran out of what I ordered. Instead of being professional and call me and tell me they were out. They gave me what the hell they wanted to give me. That's not right. So by the time I get home there closed. This is the Second time this happened. The food they gave me was cold stiff TERRIBLE... I WILL BEVER ORDER HERE AS LONG AS IM LIVING.. TIRED OF WASTING MONEY ON YOUR GARBAGE. Stay away from this place employees are terrible...I WANT MY MONEY BACK FOR THIS GARBAGE... read more

Cracker Barrel Old Country Store - This the trash they gave me.... - Southern Near Me - Maumee, Ohio

Put in an online curbside order at 2:30 pm for a 4 pm Pickup. went to pick up the order and they had no record of it even when I had conformation emails and a pending charge at my bank. it took 45 min to finally get my order with only a sorry for the wait... read more

This is one of the worst Cracker Barrels we've eaten at. It was at least 10 minutes after we were seated before anyone acknowledged us and asked for our drink order. They were not busy at all...which should have been our sign. The service was sub par, and the restaurant in general was dirty. Dust on the trim of the women's restroom door and old and worn out areas of the interior tells of low concern for maintenance. My chicken tasted like it was fried in very old grease. No refill on my husband's drink was offered. We typically like Cracker Barrel, but we'll pass on this location in the future. read more

If I could give a negative I would. While I know COVID has changed the restaurant game, their curbside order is a joke. We followed their instructions and after 30 Minutes we went in. Our food was sitting cold on their counter and they REFUSED to give us a refund or re-make as they manager was to chicken to come face us. Dining in is no better. Their service is slow and some servers are so rude. Won't ever go back to this location! read more

We arrived at 11:55 am and it is 1:10 pm and we still haven't received our food. I've asked for a manager and a manager has not come out to speak with us yet. We ordered pancakes, eggs and bacon. RIDICULOUS! read more

This is Cracker Barrel. You know what to expect and they deliver. Summer means Campfire Chicken and Beef foil dinners with new Potatoes, carrots, onion, tomato. Plus the requisite biscuits and corn bread. Wait staff was attentive but not overly. Wood chairs and no sound absorption remain their big drawbacks. We had some ENERGETIC fellow diners that left me almost having to leave It was THAT painful. I can't imagine working there with no ear protection. read more

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Horrible service. Ordered for all seven members of my family. They got theirs, the waitress and the manager disappeared. I never got mine. read more

tl;dr: I was pleasantly surprised by Cracker Barrel's healthy food options, and I could definitely see myself going back again. When my parents told me that they wanted to go to Cracker Barrel for lunch, I couldn't help but be a little disappointed. I ordered the grilled Chicken Tenderloin with 3 sides of Fresh Steamed Broccoli. The chicken was actually very juicy and flavorful and potentially some of the best chicken I've had in a while. The broccoli was more of a mixed bag. Two of my bowls were a little undercooked while one was a little undercooked. Overall though, it was satisfactory. I also ate a bit of my mom's Lemon Pepper Grilled Rainbow Trout, and I was also very pleased with it. I'm glad to report that Cracker Barrel offers very good tasting and healthy options. In conclusion, while I don't think I would ever drive out to eat at a Cracker Barrel, I would be more than happy to go back again if I'm driving on a highway and need somewhere to eat. read more

Cracker Barrel Old Country Store - Grilled Chicken Tenderloin: The 6 pieces of chicken were a lot smaller than expected but very good. - Southern Near Me - Maumee, Ohio

After waiting 40 minutes for our food, we left. Waiter, who I'm sure was on something, told us multiple times it shouldn't be long. When tables that ordered after us got their food we knew the gif was up. read more

Why even have curbside pick up if you're just gonna completely ignore your customers and not come outside with the food? Very poor staff who did not deserve my tip read more