I would like to say that my server in training and server that was training were both exceptional. What I did not like is as we were browsing the store after we paid for our meal one of the employees started following me around. I am so fed up and sick and tired of this behavior by employees that are judging me by the color of my skin. I wasn't even touching anything, just admiring all the unique inventory that they have. I'm 65 and WHEN DOES THE JUDGEMENT STOP! Just disappointing and disgusting. read more

PLEASE READ THIS BEFORE GOING!!! absolutely abysmal customer service. They are extremely rude and are terrible at problem solving. Gavin I am speaking to you. You should be ashamed of yourself. You along with the entire managemen. Awful and unprofessional. As well as the service, the food is AWFUL! The chefs should be immediately fired. Awful work. They bring shame to the cracker barrel name. I couldve eaten feces and enjoyed it more. PLEASE DO NOT GIVE THIS RESTAURANT BUSINESS!! read more

Saturday morning at Cracker Barrel in Lompoc. Not too busy. Our server claims it's not busy, just steady. Needed to leave in 25 mins to take a friend to the hospital. 25 mins later, no food. Orderd a "Grandma's Sampler". Nothing fancy. Server claims we had a big Togo order. Hmmm! Just a little bit of communication would be helpful. Last time I waited this long at CB, my server went on break and no one covered for her. The food finally came and it was fabulous, even for Cracker Barrel standards. I absolutely love their pancakes. Nice and fluffy, with that golden bead of crunch on the edges is the best part. Always my go-to spot for breakfast. Servers are always nice and friendly. Prices are affordable. Menu is always consistent. Michael C. - Georgetown, Tx. read more

Cracker Barrel Old Country Store - Table top menu. - Southern Near Me - Lubbock, Texas

Thankfully, Cracker Barrel reversed course on the rebranding before they got to our location. I had the Old Timer, which is two eggs over easy, bacon and hash browns. There were also four warm, soft biscuits. Everything was cooked perfectly except the bacon, which was a little crispier than I like. Still great flavor though. The server was prompt and friendly, and the atmosphere was pleasant as always. read more

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Crummy service with decent breakfast food. The restaurant was mostly clean. The hostess and server were distant and inattentive. I ordered a pancake combo with eggs and bacon. The pancakes were delicious, and I was impressed by the serving size. The eggs were okay and the bacon was not very good. I would return here, but it's not my top pick. read more

Manager is a complete asshole took 30 mins to even come interview me and then proceeded to ask irrelevant questions and immediately decided I wasn't a good candidate for NO reason. He wouldn't even tell me. Completely ruined my look on this Cracker Barrel would not go back. If you're looking for a job this isn't the place. read more

Got seated and there was an earwig on the table (where we eat mind you) I swatted it away and asked for the manager. She refused to come to the table. Wish there was a zero star review. read more

Cracker Barrel Old Country Store - Earwig - Southern Near Me - Lubbock, Texas

My first time at this restaurant and I was very disappointed. I'm not sure if it was how I was dressed or the fact that I am Mexican but immediately me and my mother were treated differently. Our server barely visited our table to take our order or to refill our drinks. Even though seemed that her other 3 tables were getting much better service. We also couldn't help but notice that said tables just so happen to be groups of white people. I am not one to jump to conclusions but I mean this does not give off a good impression at all. Ridiculous. read more

The food is great. They had a real crackling fire going on the last morning I was there in December. I love the store, too. I can always find fun and unique gifts there, too. They even have sales. I love it here. read more

This five-star rating is for Santana in Lubbock, Texas! He provided excellent service! He is knowledgeable, attentive, and overall pleasant! The food was good today, but Santana's service is what compelled me to provide this review! read more

Cracker Barrel Old Country Store - Chicken...I misspoke...out of chicken fried chicken. But this is grilled chicken. Yuck! - Southern Near Me - Lubbock, Texas

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Great service that we tipped handsomely. I had fried fist and chips. The fish quality was horrible. The fist itself could only be 6 inches. The fish tasted like dirt. That's because the supplier didn't wash it thoroughly. The restaurant also did not wash the fish thoroughly. The piece of fish was so thin Cracker Barrel needs to find another supplier. It's not acceptable to serve. The fish, both size and taste was bottom of the barrel. read more

Went to Cracker Barrel today for breakfast, looked around the little store and went to check out, there was NO line and the lady at the register completely ignored my mom when she walked up to her and then told her " the line starts back there " and then she told the people who were behind us to come forward. We decided to put our items back and leave. Her service and attitude were completely rude. We felt socially profiled. read more

We went today around 3pm. We got seated immediately. Our server, Ariel was new but really great. She had a smile on her face the entire time and we got our food fast and correct. We have had shady service in the past but today was definitely a plus. Our food was great and she kept our refills coming. This is what great service is all about. Great job, Ariel. Keep up the good work. We will be back read more

Great food and service. Typical Cracker Barrel very consistent. Nice side of town lots of shops . And had RV parking and enough space for our 75' coach towing to get in and out easily. read more

This is based off of their takeout orders and they really came in clutch over graduation / Mother's Day Weekend. Lubbock is like crazy busy during this time and my family had an inkling we should find an alternative route for breakfast as we had fifteen people to feed on a Saturday. We were able to place an order for multiple family breakfast packs which included pancakes, hash browns, eggs, half bacon/sausage and I would absolutely order this again. Everything was packaged individually and nicely in foil catering pans. Plenty of syrup, condiments, and plates with utensils. Arriving to pickup the food was seamless since they had dedicated parking spots. Everyone agreed the food was piping hot, nothing was soggy, and it felt like we were eating at the store (without the 100 person wait seriously). read more

This was the best breakfast ever. This restaurant and force feed her the chicken with the pancakes. If you don't eat here I can't fuck with you ever ever. Our server Alex better have a promotion within 6 months or we're going to have a problem on our hands. The way the syrup and the chicken hit my tongue was like going to the water park when it's 110 outside. Except the syrup was the water and my tongue was the slide. Best breakfast ever. Alex should be the regional manager she knew how to run the whole place! 5/5 will come back read more

Cracker Barrel Old Country Store - Southern Near Me - Lubbock, Texas

My daughter and I had dinner last night and it was excellent as usual! We had the Chili jack chicken, Mac n cheese, hash brown casserole and green beans and also the maple bacon chicken, hash brown casserole with carrots. Both chicken dishes were very tender and flavorful. We always get the hash brown casserole .... It is excellent! The green beans are clearly the canned variety but good. The carrots are most likely frozen but sweet and tasty. We were served cornbread and biscuits which are always a bit as well. Our server Chasity was very attentive, personable and efficient! For great home style cooking you just can't beat Cracker Barrel! I've never had a bad meal or service and I love the atmosphere and antiques! read more

Cracker Barrel Old Country Store - Maple bacon chicken, Carrots and Hashbrown Casserole - Southern Near Me - Lubbock, Texas

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The manager and staff went above and beyond. It's college move in day and they were busy but tended to our needs. Raquel our server was amazing! The manager also took care of our needs and has a humble spirit. Terrance King , CPT, USA, Ret. read more

They told us it would be a 20min wait, after 40min i went to go ask how much longer and that I would've liked to know it would have been a 40min wait so I could've picked a different place to eat. The lady was super rude and basically yelled saying it's not her fault and that a served walked out that's why the wait was long. A different server chimed in and was super nice and tried to calm down the situation. I felt super disrespected, I just said thank you and just walked out and went to eat somewhere else. (She had 2 stars on her apron and her name started with a K) read more

Raelynn was amazing and so helpful. She got us everything we needed and was super sweet! Food was delicious! Thank you Cracker Barrel!

I attempted to order a pan of Mac and cheese for a holiday party. I was out on hold for a total of nearly a half hour and hung up on twice. When I finally got ahold of the person I'd been speaking to, Gary, he puts me on hold yet again. United supermarkets accommodated me with a 3 minute phone call at half the price. Absolutely garbage customer service. read more

Amazing staff on Friday night. 10/10 on the steaks for our table (we had four in total). Had to call over the mana to compliment the staff.

I was severely food poisoned,pork chops I've never been so sick in my life..I reported..They sent me a 50.00gift card..I never was so sick in my life for five days.... Never again read more

Went in two weeks ago and wanted to order the southern fried chicken, was told the chief wasn't there so could NOT have that. So, today went in to try one of the skillet meals and guess what, they ran out. This restaurant has more excuses than they have food. Don't go here it's a waste of time. read more

Host was very rude to several people. kitchen floor and restaurant floor was so dirty, we almost left and should have. Zack our waiter was amazing. Food was good. Silver wear had dried food and napkin. Tea glass had dry food and floaters. so sad this use to be a great place. We won't be back. Downs Family read more

Bussin ‍ 10/10 recommend first time here definitely not the last chicken fried steak slaps on my step daddy

Our server was great. She gave us enough time to look at the menu and was great at giving us refills. We had breakfast and we all loved what we got. Pancakes were lite and fluffy, French toast was huge and delicious, 3 slices of huge Texas toast, biscuits and gravy were perfect! All of our orders were made to perfection. They were just starting to get busy shortly after we got there at 9am on a Sunday morning. We always love looking through the store to see what it has. It has a nostalgic look and several things in the store and restaurant has antiques on the walls from the early to mid 1900's. Definitely worth eating here! read more

Never had a bad meal at Cracker Barrel. Usually get the country fried steak or chicken. Always good

Went again to eat had the meatloaf and it was very good with the sweet potato casserole and fried okra.Service was great just a very good experience and very good food. read more

Awful service. No one came by our table to take our drink order, we waited 10 minutes before getting up and leaving. I can understand if the restaurant was busy, but it wasn't. read more

The waitress gave great service but damn, 30 minutes to get our food and another 30 for a to go order. The manager came around and apologized for the food taking so long. Most of the people on our side of the restaurant were getting frustrated by having to wait so long. read more

Not the restaurant that it was. Corporate management had stated that they were going to make changes and it appears that they did. Was there for dinner today, had the pot roast with green beans and dumplings. The pot roast was more like beef tips but was very tasty. I always loved the green beans because of the great seasoning but these tasted like someone opened a can of Del Monte green beans and heated them in a microwave. The dumplings were a dry blob, tasted okay but the consistency was not good. I think it is time for Cracker Barrel to reverse course and put taste back into their menu. read more

THIS PLACE HAS TO BE MY FAVORITE RESTAURANT AND SHOP EVER!! The food is amazing. The shop has the cutest things and if you are needing decorations for a beach, forest, or space themed room go here. The service is great but one time my family and I had a horrible experience. We had this guy that thought that a 1/2 and 1/2 tea meant half water and half tea. I mean who thinks that. Common sense! Then he "forgot" about us and left us waiting for our food and drinks for 1 whole hour and it wasn't even busy that day. Luckily we got another waiter to complete the job of helping us. read more

this was not good cheese in the pecans and they also didn't give our food for 1 hour didn't have any of our food and when they did bring our food they didn't bring all of it until 15 minutes later atleast they gave it to us for free. read more

I love the chicken pie except for the steak place is cozy though. Some of their crew are not that friendly. But i heard one of their best seller food is during thanksgiving. read more

Cracker Barrel Old Country Store - Southern Near Me - Lubbock, Texas

The parking lot is big so thats good. We we seated pretty quickly. Our service was good, the cashiers and the waitress were both polite and attentive, the food how ever I did not care for. I only come because my girlfriend enjoys it. Their shop has many cute toys and things to choose from but it's all pretty pricey. The food can be costly also but you do get a good portion of it. It's a cool treat for the kids just because the layout of the place is awesome, and theres lots for them to see. The restaurant is always clean and the customer service is always great. read more

DO NOT EAT HERE!!!! If you are hungry and looking for a nice brunch spot you are better off going and making your own food considering how long it took for them to even bring us our biscuits. I am the type to give everyone a second chance but this isnt the fisrt nor the second time it has taken close to 2 hours to get our food, and for it to be cold is Just horrible. Manager should be ashamed of himself. read more

Ordered through door dash and lost our order. Then had to make it all over again. On the next order they said it was done but could not find it. said they had to make it all over again for a third time. 3 hours later still "working on the order". Will never eat or order from there again. read more

Went to Cracker Barrel New Years night (1-1-25). Had about 20 min wait which was ok. Seated at table.Took 15 min before a wait person came to take drink order and another 20+ before we got teas. Ok it was New Yesr Day so figured they were a little short staffed. Place food orders. Grandpa Breakfast and Grandmas Sampler. Food took over 30 mins to arrive as we were watching click by this time. Food served was like ware at best . Cut into my very very charred sausage patty that looked like a piece of coal and it was was as raw as it gets. By then had lost appetites. Asked for ticket to leave. Waiter was as nice as they come and tried his best to help, but noticed several tables were complaining. Person in charge never walked by cking on tables and customers to even express the gross totally raw pork. Left and did leave tip for waiter who was trying his best. Only thing good about meal out was shopping in the store. Very very unlikely that we will be back. read more

I am very sad this great place to eat is degraded. Food portions shrinking, serving burnt foods. Please get some management in place. When businesses are stressed they often curtail serving portions, and quality control. Discounting your current customers, is a sure road to failure! read more