they took all the good food I want the good food back (bring back the pot pie) without it it's just not a Cracker Barrel I grew up with I I will not be back until it's back. I am very dissatisfied and disappointe. read more

I've had better fried chicken at a gas station. The food was old. We ate there at 3pm and were probably served leftovers sitting under a heat lamp since lunchtime. They should know better than this. read more

Cracker Barrel Old Country Store - Fried chicken - American Near Me - Hartselle, Alabama

We LOVE this Cracker Barrel. The service is amazing, the food is always hot and fresh and the old time decor is perfect for the theme. We drive to Hartselle for the BEST of Cracker Barrel. Brenda and Ciara are top notch waitresses and we ask for them by name! read more

The restaurant was clean. The wait staff was remarkable and kept checking in on us. The bathrooms were clean. The food was excellent, arrived quickly and was hot. read more

Staff is friendly and place is clean. However the food is so sad. I ordered a steak and eggs. Simple. Despite ordering medium, my steak was dryer than the Sahara desert beyond dissatisfied. read more

Great food , good value and service . Classic CB atmosphere.. wish they had padded seating.. needs a happy hour discount on beer too

First, I am a huge fan of Cracker Barrel. I have eaten at Cracker Barrel hundreds of times. Occasionally I have received bad service, but that is rare. Yesterday around 3 pm my wife and I visited the Hartselle Cracker Barrel where we experienced a terrible meal. The service provided by Jasmine was great; we have no issue with the service. I ordered the new 4 piece fried chicken special. The chicken was over-cooked and had no seasoning. The chicken was dark brown indicating too much time in the hot grease. The meat was tough also indicating it was over-cooked. The mashed potatoes and green beans (they were out of baked beans) were cold and bland. Finally the biscuits were hard and the bottoms of the biscuits were burnt. My wife ordered a cheeseburger well done and the meat was half pink. She could not eat the burger. Then we ordered a banana pudding and it had a spoiled taste. The low quality of food is not common at Cracker Barrel, but based on our experience we won't visit the Hartselle Cracker Barrel again. read more

Cracker Barrel Old Country Store - American Near Me - Hartselle, Alabama

Our stop here for breakfast was actually great from the last time I ate in kingman Arizona now that one I felt out of place not much from the staff but frío the ppl in that town. This one was great and staff and ppl there at that time service was friendly and awesome. Great food for sure we will stop at this one next time. read more

Love the food and people! One of our favorite places to eat. The wife has a great time checking out the general store.

It's okay, it's just like any other cracker barrel.. the food is pretty good and the service is okay, the merchandise is okay... they have nice vintage decor and good seating. read more

Party of nine of us October 20, 2021 @ ~6:00pm. We had a waitress and a "trainer" that evening. Don't want to call her out by name but the feeling at the table was she was a drill Sargent. I wouldn't say rude but was extremely abrupt! Kind of felt sorry for the trainer because I don't think that's how you get good tips! The trainee was very nice. He kept saying I hope you enjoyed yourselves or enjoyed the meal. And I tried to order a glass of wine, waitress cards me??? I'm well over 21 and I definitely look over 21! She said she can't serve alcohol without an ID? I didn't have mine so no wine? Seriously??? The food was all delicious as usual for Cracker Barrel. And the company was fantastic! read more

This place was absolutely horrible I couldn't get a straw or napkins My scrambled eggs were undercooked The staff was very discriminatory towards me and my wife The server pointed to the menu acting like I couldn't read I will never go there ever again And the staff all wanted to get really worked up when the Black man stood up and walked out Great way to represent "CRACKER" barrel read more

We are fanatic fans of Cracker Barrel and the restaurant in Hartselle, AL is by far our favorite. We eat at this particular CB 10 or 15 times a month and this past month ( February 2023 ) we topped that! We've come to know the servers and cashiers at this store and they make us feel like family. The food has always been excellent and if it wasn't, we wouldn't hesitate on asking for a manager to have it corrected. The managers at this store are also fantastic and go out of their way to insure that we have a pleasant and enjoyable meal. If you are a resident of Hartselle or one of the surrounding towns or a traveler on I-65, don't hesitate to stop and eat at this particular Cracker Barrel. read more

Great service, and great food! We had a big group of 19 people coming in, and they were fantastic to us!

Well I have been to very many Cracker Barrel's in my time and this is another one. These are usually great spots for bathrooms as they typically have among the cleanest and most spacious bathrooms you will find in your travels. I will sometimes stop in to get a Baked Apple Dumpling dessert for a snack with an iced tea or coffee to keep my batteries charged up and going on long road trips (sadly they don't offer that dessert certain times of the year for goofy reasons and then I just leave very grumpy). This location was probably a bit nicer, cleaner and better kept up than the average store I have seen and the folks working there were even above average nice. read more

I like the mama big breakfast very clean place also have good service I love Cracker Barrel good place to go with family amazing place I love Cracker Barrel read more

Great southern meals breakfast lunch or dinner!! Grilled chicken tenders are my favorite!!

Over priced and over cooked, not a good selection and the waiting staff are not very attentive on the tables needs. Atmosphere is always great smell is always great, but the eating experience does not match. read more

Great food and great service. The old country store never disappoints. I've came here several times before, but since I newly discovered the yelp app I had to leave a review. One thing is as you enter the wait is not long as they immediately waited us. The waitress also was magnificent as she immediately asked for what we wanted to drink and in a timely interval asked us what we will have for the night. The wait for our meal was timely as well. Since it's not fast food, you should expect a bit of a wait. The food was delicious and always has been delicious from their dinner menu and breakfast menu. You can't go wrong with Cracker Barrel. read more

If there's one thing you can say about all Cracker Barrel restaurants, it's the consistency. The food is good. No foo-foo stuff, just plain old cooking. The only down side is it's always noisy. You'd think the walls between sections would dim the sound a bit, but it doesn't seem to. At this particular location, there is always a waiting line, so be prepared to rock a bit. read more

Great breakfast and wonderful service! Coffee was hot and fresh and breakfast was amazing! We are a member of the clean plate club! We also stayed over night in our RV, spaces fit our 33ft. Lighted, safe lot with cameras. Will go back!! read more

Best Cracker Barrel we've been to. And the cleanest. Service here is always great. Never gets too crowded like Decatur or Huntsville locations. read more

Cracker Barrel has the same good food and friendly service , even during these quarantine days. But, just a heads up. The ap says to wait for the food you ordered in the to go section, and the restaurant staff wants you to wait in the curbside pickup line. Other than that, it's still a good restaurant. read more

wonderful! i recommend the rainbow trout. best i've ate in north alabama!service is great too.

Food is always good the waiters are wonderful. There's one older lady that has been there for years that is so customer unfriendly!! I've seen her be rude to coworkers as well. The last time I was there, the manager running a register told me the next register was open too. I walked over to her, she wouldn't even make eye contact! read more

I believe this location opened up in 2010 and is a major improvement for this area and small town. It is conveniently located right off Interstate-65 and has a lot of open space for future growth around it. The store itself is ran just like any other Cracker Barrel with breakfast food served all day and a general store located inside. The staff is nice and the store is well kept. It's nice to stop by if you are coming in or leaving Huntsville or even just traveling on I-65. read more

If you like watered down grits...come here! If you like a steak not cooked to your liking...come here! Cracker Barrel just isn't like it used to be. It seems the food has gotten much worse over the years. What is the reason for the decline in the quality of food over the last 40 so years? The servers are still very friendly, menu and food need an extreme makeover! It's not country cooking anymore, it's more like modern cooking in microwaves read more

This cracker barrel is a blessing! I was on a road trip back home when my mom and I stopped for a bite to eat here. The food was amazing and our server was so nice! Being tired from the long trip, I left my purse hanging on the chair that I was sitting in. About two hours down the road after leaving, I realize that my purse is missing. We had to be back home so we certainly couldn't turn around and lose all of that time. We called the cracker barrel to confirm that they found it and asked if there's anything they can do to get it to me. Out of the kindness in their hearts, they said that they would ship it to me. I told them they could take whatever the shipping costed out of my purse to cover it but refused. Best cracker barrel I've ever visited!! HIGHLY RECOMMEND!! read more

Average. That's it. Food wasn't great, though. While traveling on business, I instantly felt at home walking in to the Cracker Barrel. That didn't last long, however. I have eaten at Cracker Barrels literally all across the country. This was the worst I've ever experienced. I was greeted at the seating area by a pleasant enough kid, but no smiles, no "How are you today, sir". I was seated in the typical Cracker Barrel dining room. It was clean. My server, Abby, greeted me politely and took my drink order. I ordered the open faced roast beef sandwich with fries and a side of hashbrown casserole. My food came incredibly quick. But that's where the good experience ended. The roast beef was soppy and oily feeling. It was VERY bland, and the sourdough bread was barely toasted. I had to pour a bunch of salt on it to give it some flavor, and then it just tasted like salty, bland beef. To add insult to injury, my server served me the steamed apples rather than my hash brown casserole. When I mentioned that, she went back and came right out with a plate of cold has browns that had burned bits of potato all throughout it. Very disappointing. To summarize, my food was cold and bland, my order was not accurate, and my drink was empty WAY too long. I urge you to take your money elsewhere...even McDonalds would be better than this Cracker Barrel. read more

Consistent & reliable. Staff are the best feature. Always friendly & helpful. Tea glad always stays full! One of the best CB's I've been in & have traveled with work a LOT! read more

Great servers, service, and food. Tamika is the best waitress. Food came out quick and hot. My cup was never less than half full.

I don't know what is going on at this CB but the food is not good, has no flavor, service is awful, and prices are high for what you get. I'm read more

Stopped here on Tuesday night after a basketball game with a large group of 14. It was not crowded and we were seated within 5 minutes. We all ordered a various mix of dinner and breakfast dishes and the service and food was served timely and warm. Everyone enjoyed their meal and left full. I ordered the double meat breakfast with eggs over easy, bacon and sausage to minimize the carbs and I was pleasantly stuffed at the end of the meal (could not resist their wonderful biscuits). This location is just off I-65 Exit 328 and is convenient for travelers and locals. The restaurant is also clean, pleasantly lit and fully stocked for shoppers. Highly recommend! read more

Excellent service as well as the food. The waitress was very friendly and made sure we had everything we needed.

Not a fan of CB's Sysco-esque food. If you're eating here, stick with the freshly prepared breakfast food.

Cheap/ filling and satisfying! I like there chicken and splints. Not to peppery for those who don't want to handle pepper but a good flavor. I also enjoy there meatloaf! The cornbread is not sweet as I like it but it is understood why it is. Still have not tries the coca cola cake that's suppose to be delicious because we are too full from the meal. Will have to get back to you on it :) read more

This Cracker Barrel is a lot better then other ones I ate at we got very good service it was very clean got I have the mama's pancake breakfast it is so good and real maple syrup to you will enjoy your dinner there read more

It is what it is folks. It's not gourmet, it's home cooking. We eat here on an average of once a week. The staff is always friendly, the dining area and restrooms are always clean and the food is always satisfying. In reference to the staff, you get what you give. If you're respectful and friendly etc etc. Anyway, we love this place. Kinda like mom's house. read more

If you like home style cooking, you need to try any one of the many Cracker barrels. I have found that anywhere you eat at one that they are all very good. read more

First off don't pay attention to the location identified by Yelp map. The Hartselle Cracker Barrel is located at the intersection of Highway 36 and I-65. Stopped at this CB for breakfast on my way to Cullman. We had a one star server so service was a little slow for the place not really being busy. Our orders were correct and delivered in a reasonable amount of time . Food was excellent and hot as expected from CB. There was one additional cost on our bill that we didn't catch until after leaving the restaurant. It was something I should of caught before paying the bill. CB is always a nice place to stop for a relaxing breakfast when you aren't in a hurry to get down the road. I can take my time to eat a big meal and my wife can get up and do a little browsing in the country store. Everybody leaves happy. read more