I want to preface this by saying that I rarely rarely write reviews. If I do it is because the service/product is either awful or fantastic, nothing mediocre. Chico and the guys at CR Auto fall under the fantastic category and I highly recommend them for any issue with your car, mechanical or cosmetic. My USAA insurance agent recommended I use ABBRA to repair some front end damage to my 2008 Camry. The itemized list of repairs included some absolutely fraudulent work which added up to an amount that USAA felt was not worth repairing, declaring my vehicle a total loss. I was livid, I was only going around 15 mph when I rear ended this poor lady. This did not warrant almost $9,000 in parts and labor. So I picked out the simplest repair on the list so that I could ask the agent, who knew very little about cars, to explain the charges. They quoted me $55 to "repair" the 5 inch Toyota emblem on the front bumper. She told me that they remove the emblem (which snaps off in roughly 3 to 5 seconds but was billed for 30 minutes of labor at roughly $25 an hour) and send it off to get polished. TO GET POLISHED?!? The emblem had fallen off a few months earlier and I purchased a replacement from the dealership for around $20. Her reply to this was that this is something standard that they do on all vehicles. What a rip off and this was the simplest, most minor of the charges. It got a lot worse but I will spare you the details. Also let me say that I have worked on cars since I was 12 with my dad so I have a respectable knowledge of them. ABRA is a huge scam and I will never use them again. Totaling my car out was not acceptable so I went to the all knowing and powerful Google where I found Chico and CR Auto. I took my car to him and explained what happened. He informed me that that is how ABRA does business and that he has many people come to him with similar stories as mine. So I left my car with him and he dealt with the insurance company, I didn't lift a finger. I wasn't sure if they would accept his quote as they had already paid ABRA roughly $1,500 for the time they took to rack up BS repairs and for housing my car for four days. Well USAA approved the repairs and my car was ready 5 business days later. This was a huge relief as I was dreading having to shop for another car and was going to be given a significantly less amount of money then I had spent 7 months earlier when I purchased the vehicle. The repairs were perfect and you couldn't tell it had ever been in a wreck. The body work lined up perfectly and the paint was spot on even though it had been slightly lightened due to sun exposure. A week after getting my car back I was made aware of both tail lights being out. This is something everybody missed, probably due to the fact that all the damage was in the front. Chico told me to bring the car in anytime and he would take care of it. Due to a busy schedule and being overworked I didn't make it to him until a month or so later. This wasn't a problem and I was in and out in less than 20 minutes at no additional charge. A common fear among car owners is that your local car guy is going to rip you off and you will be clueless because most people do not know anything about cars. Rest assured that if you go to Chico you will receive an honest quote and quality work. I highly recommend them for any repairs you need and would also steer clear of ABRA. Also, if your deductible is substantial then Chico might be able to help you out and get it lowered but I don't know if this is the case with everybody. This shop is now my go to for anything I will hopefully never need in the future. Thanks Chico and the rest of the guys at CR Auto, job well done! read more

Omar was very friendly and patient and always tried to help me out how ever he could. He and his crew had everything fixed and painted on time. Reliable place to go get body and paint repairs if you get in an accident. read more

CR Auto Collision - Hood bumper lights and side all fixed - Auto Repair Near Me - Snellville, Georgia

Omar and his team did a great job of repainting our 2006 Sonata. Easy to work with, reasonable price and finished right on time. read more

CR Auto Collision - Auto Repair Near Me - Snellville, Georgia

I took my car to CR Auto Collision in Snellville back in Oct, 2021. I had an accident and needed repairs. They did not complete the repairs accurately, my senors are all misaligned, the hood was put on sloppy and the car is just a hot mess. It's been a year since the repairs and the senors still do not opperate correctly. I took my car to them at least 4 or 5 times to correct this error and to no avail the same result....senors still not working. I have since made an appointmet with another body shop and they stated the problem could be fixed however, I will have to come out of pocket. My husband reached out to Omar stating they should reimburse us for the additional charges since they could not correct the issue after several attempts. We will see if we get reimbursed. Lesson learned as I will never take my car to them again...... ever!!! read more

Chico and Omar were extremely professional and polite. Their communication skills are excellent and they make a great team! I was referred to them and I can't imagine going anywhere else. I am very particular and if I brought anything to their attention they rectified the opportunity very quickly. If you need any collision work to be done, please use their services, you will enjoy them! read more

The service was amazing! They had my car fixed in 3 days, the staff was super nice, and it was a very stress free process. Would highly recommend getting a repair here. read more

CR Auto Collision did a great job with my car. It looks like new. They were very responsive, kept me updated, and finished right on time. I would recommend them highly. read more

Omar at CR Auto and Collision is a Good dude. My car air was not working because my radiator support frame was bent. They ordered the parts and got my car back in a couple of days. Three weeks later my air still works. I am freezing now!!!! read more

Okay, so a hit my garage with my BRAND NEW car...right... I got quotes and suggestions but decided to go to CR even though they charged more that my other quotes. Man, I see why. My car looks so good, like nothing ever happened. The customers service was great and my car when he said it would be ready. That extra $50..shows. Now me and my Black Cutie are on the road again and I am pleased. Thank you guys, you are awesome. I will never forget the burned noodle smell!! That was funny. (insider) Thanks again!!! read more

I couldn't be happier with the repair work and paint job that I had done on my car. The hood of my car was beyond destroyed (my opinion) but they did an amazing job with the repairs to the hood and front end. The owner was very helpful throughout the process including guiding me to my new paint color. His guidance was spot on to what I was wanting. I hope I don't have to get body work done again, but if I do, I am coming back to CR Collision. read more

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This is my second vehicle which has been excellently repaired by CR Collision. They even fixed a vehicle that had been negligently repaired by someone else. Chico and his team are courteous, precise, fast and efficient. They will always have my business! L. Terry read more

U may as well go to maco, these guys screwed up my paint on my mercedes I've had work done at maco and it was 100 times better then what I got here, all of the chrome was scuff up. DON'T GO HERE. read more

I change my rating because of to many return trips for overspray. The instruction & communication I received on replacing my roof moulding was incorrect. I was referred to Chico by a credible source & my suggestion to anyone that uses this company; stay with Chico from the beginning to the end, he will resolve any problems or situations through the whole process... read more

I have an older Lexus LS400 that is in mint condition. I was involved in a mishap during the wintry mix in DEC 2010. I was referred to CR Auto Collision & Paint Shop, LLC by my automotive service center. What a great referral! Chico and his team did an excellent job!! I'm very particular about my car and who works on it but I can assure you that CR Auto Collision & Paint Shop will do a superb job for you. The quality of the body work on my car exceeded my expectations. During final inspection Chico noticed that one of my head lamps wasn't perfect so he ordered me a new one and installed it. This was included at no charge based upon his original quote. These guys are great! If you need body work or a paint job done on your vehicle I can highly recommend CR Auto Collision & Paint Shop. They are the best!!! read more

Pleased with the work done to repair my Carolina blue Nissan Leaf. He matched the paint perfectly. Collision work is never something someone looks forward to but Chico and his staff made it stress less. I will definitely recommend this business to anyone needing QUALITY work done to your auto. read more

My name is James wells.. My car was painted by this place..veery bad service,you'll be better going to Macco in tucker ga!!

Chico and crew restored my Honda accord back to the condition it was before the accident I was in recently. They made sure things were to my liking. Customer satisfaction is priority for them. Thanks for everything CR collision! read more

The Tucker location did a fantastic job with my car and helped me out with the deductible as well. They even touched up where someone ran a buggy down the side of my car at no charge. The employees are very knowledgeable and friendly. They offer the lowest prices in the area. Would definitely recommend them. read more

They did a horrible job to my car!!! My bumper was hit in an accident a couple of months ago. They put a cheap bumper on and painted the bumper with a different blue from what was on the car!!! Josh told me if I wanted to get an oem bumper I would have to pay $200 more. I did not have the $200 at the time but a couple of months later when I came back to paint my whole car black JOSH don't remember anything!! He is said "he don't care" and CHARGING FULL PRICE ON THE LABOR FOR A SERVICE I ALREADY PAID!! I do not recommend this company to no one and I'm taking my $1,800 some place THAT CARES!!! UPDATE: I went to Abra, Maaco, Peach Auto painting/collision and they all said that when CR AUTO fixed the bumper they did not put the Bumper Obsorber to give the bumper a firm supported feel which is why the bumper was so flimsy and easily bend and made cracks in the paint because the bumper had no support. When I went back to tell JOSH this he said that I needed to talk to Toyota about it because he said they makes Prius with flimsy bumper because his computer said bumper Obsorbers are not needed!!!! I literally paid them $800 to replace my bumper after an accident they did not get the paint right and they claim that Bumper Obsorbers are not needed. YES, I HAVE EVERYTHING ON VIDEO! Such a wast of time! I'm so upset!!! :( Please don't wast your time they will SCREW you like they did me!!! read more

My husbands car was hit in an accident. We took it to C&R. They were very polite and worked with the other guy's insurance company. We had to have the whole front of the car repainted and we paid the extra to have the back done. It looks gorgeous. A brand new car would not look better. They did a superb job. read more

I received an estimate of $1105 for repair work. When I went to pick up the car, he charged me $1280 which was the amount the insurance company paid me. He saw this amount because he did additional work which the insurance company paid him for. He refused to release the vehicle to me until I paid $1280. He suddenly claimed his costs were higher but he never called me to change his quote. He simply wanted me to pay him what the insurance company paid me. I paid because I felt I had no choice as I needed my car released but I am currently disputing the extra charge with the credit card company. Don't go to this business. They are crooked and cannot be trusted. read more

Friendly, excellent service. Goes beyond expectations. Used them a few times in the last 3 years and are always thrilled with the results.

Chico & his team did an awesome paint job on my car! My car was in great hands , left the shop with vehicle super shiny. Excellent customer service & very friendly ...would come here again read more

This was my first visit to C.R. Auto Collision & Paint Shop and my experience was good from the beginning to the end! From the owner, to the receptionist, to the guy who did the work on my car, it was a pleasant experience! In these days and times, you almost have to be nice TO the company staff in order to get them to be nice to you. Not there. I recommend! D. Burgess read more