I want to preface this by saying that I rarely rarely write reviews. If I do it is because the…read moreservice/product is either awful or fantastic, nothing mediocre. Chico and the guys at CR Auto fall under the fantastic category and I highly recommend them for any issue with your car, mechanical or cosmetic. My USAA insurance agent recommended I use ABBRA to repair some front end damage to my 2008 Camry. The itemized list of repairs included some absolutely fraudulent work which added up to an amount that USAA felt was not worth repairing, declaring my vehicle a total loss. I was livid, I was only going around 15 mph when I rear ended this poor lady. This did not warrant almost $9,000 in parts and labor. So I picked out the simplest repair on the list so that I could ask the agent, who knew very little about cars, to explain the charges. They quoted me $55 to "repair" the 5 inch Toyota emblem on the front bumper. She told me that they remove the emblem (which snaps off in roughly 3 to 5 seconds but was billed for 30 minutes of labor at roughly $25 an hour) and send it off to get polished. TO GET POLISHED?!? The emblem had fallen off a few months earlier and I purchased a replacement from the dealership for around $20. Her reply to this was that this is something standard that they do on all vehicles. What a rip off and this was the simplest, most minor of the charges. It got a lot worse but I will spare you the details. Also let me say that I have worked on cars since I was 12 with my dad so I have a respectable knowledge of them. ABRA is a huge scam and I will never use them again. Totaling my car out was not acceptable so I went to the all knowing and powerful Google where I found Chico and CR Auto. I took my car to him and explained what happened. He informed me that that is how ABRA does business and that he has many people come to him with similar stories as mine. So I left my car with him and he dealt with the insurance company, I didn't lift a finger. I wasn't sure if they would accept his quote as they had already paid ABRA roughly $1,500 for the time they took to rack up BS repairs and for housing my car for four days. Well USAA approved the repairs and my car was ready 5 business days later. This was a huge relief as I was dreading having to shop for another car and was going to be given a significantly less amount of money then I had spent 7 months earlier when I purchased the vehicle. The repairs were perfect and you couldn't tell it had ever been in a wreck. The body work lined up perfectly and the paint was spot on even though it had been slightly lightened due to sun exposure. A week after getting my car back I was made aware of both tail lights being out. This is something everybody missed, probably due to the fact that all the damage was in the front. Chico told me to bring the car in anytime and he would take care of it. Due to a busy schedule and being overworked I didn't make it to him until a month or so later. This wasn't a problem and I was in and out in less than 20 minutes at no additional charge. A common fear among car owners is that your local car guy is going to rip you off and you will be clueless because most people do not know anything about cars. Rest assured that if you go to Chico you will receive an honest quote and quality work. I highly recommend them for any repairs you need and would also steer clear of ABRA. Also, if your deductible is substantial then Chico might be able to help you out and get it lowered but I don't know if this is the case with everybody. This shop is now my go to for anything I will hopefully never need in the future. Thanks Chico and the rest of the guys at CR Auto, job well done!

Omar was very friendly and patient and always tried to help me out how ever he could. He and his…read morecrew had everything fixed and painted on time. Reliable place to go get body and paint repairs if you get in an accident.

I was at Best Buy after an accident I had. One of the representatives working there recommended…read morethis place. I went there and was impressed with the customer service received. I would recommend D&P because they are very personable and professional. They will give you a quote on your damages as soon as you pull in and sometimes they will take your car the day you pull in and fix your damages. It only takes a few days for them to complete the damage and they do an awesome job! They do quality work for reasonable price. Check them out for yourself.

I continue to be amazed by the high level of service, body repair and finished paint matching. I…read morehave now 3 transactions with Dave and he continues to say what he will do and do what he said. This repair is a rear driver side fender around the wheel as a result of a side swipe by a commercial vehicle. Excellent body repair then paint match to 41 year old factory spray.

Just received my car from Sean and the team over at Gwinnett Place Body Shop. I have other options…read moreclose to where I live in Roswell, but I wanted immaculate work with communication, so I took my car to Gwinnett instead. Once again I received quality work at the best shop in the area. Accidents are an inconvenience, but don't let it be a frustration. Go see these guys. I'm very happy with the results!

Positive Experience with One Small Concern…read more I recently had my vehicle repaired at Gwinnett Place Body Shop, and overall, the experience was excellent. The ladies at the front desk were kind, courteous, and made the entire process smooth from start to finish. Their professionalism set the tone for what turned out to be a very positive visit. The repair work itself was immaculate. The damage from my accident was completely restored, and my car genuinely looks brand new. I was impressed by the attention to detail and the quality of the workmanship. My only concern involves the back passenger-side window. Although my repairs were for the front passenger side, I was informed that all windows were rolled down as part of the quality check. Unfortunately, the back window couldn't be closed due to what was described as a faulty regulator. The team attempted to replace the regulator, but the window still doesn't seal all the way. This was unexpected, as all windows worked perfectly before we dropped off the car. Our dealership will be evaluating the issue and sharing their findings with us soon. Despite this hiccup, I appreciate the body shop's transparency and effort to address the concern. Overall, I would still recommend Gwinnett Place Body Shop for their excellent customer service and high-quality repair work. I'm hopeful the window issue will be resolved quickly, and I appreciate the team's efforts.

The lease on my wife's car is almost up, so I wanted to get dents on the hood repaired from falling…read moreacorns before we turned it in. I sent them a video of several small dents and he gave me a fair ballpark price. We agreed to meet at my work so he could see for himself and finalize the quote which ended up coming in $25 lower than the original estimate. We dropped the car off with Jeremy at noon and picked it up a few hours later to find the hood looking like new! He is fast, friendly and does really good work!

I'd watch out for this company says they're open on Saturdays at nine. I go to the address on maps…read more It's a house I sat outside waiting until nine ended up calling and and got no answer. I went to their website. It says to text pictures to get a quote and never got a response.

It's great to find a service provider who does fantastic work at an affordable price in these…read moreuncertain times. I reached out to several body shops on yelp to fix a scratch on my bumper, and Mitchell was not only the most responsive and professional but also very reasonably priced. The work was done on time as promised, and I couldn't be happier.

Business built on deception and lies…read more I came in asking for a quote to fix damages. He quoted me for $1700 to fix the damages without replacing anything. I consult with family on whether to have the dealership fix and replace the damages to 100% or let JNT do it since everything will be covered by insurance. I decided to call Mitchell and inform him that I would be choosing to let the dealership handle the repairs. Mitchell assured me that he can do exactly what the dealership does, so I gave him the benefit of the doubt since I'd rather help small businesses. This was during the pandemic when small businesses were hurting as well. Knowing what I know now, I would have opted to not choose his services because they are a SCAM. The complete date was set for a Tuesday two weeks out, the car was not finished until Thursday of that same week (two days after the original complete date), which is no big deal. I showed up to pick up my vehicle, I noticed that it was kind of dirty, even after I waited for his team to wash, so I went to the car wash right after. I noticed the car was still dirty even after the car wash. Upon further inspection, I realize that the entire car is covered in overspray. I'm confused about what he was painting since he told me he was going to replace the damaged part just as the dealership would have. I also noticed that one of the rims that was on the quote to be refinished was also not done. I return to him and explain what I've found. He took off the wheel and sent it to be refinished. Even though he had the truck for two weeks. I begin to notice the contours on the "fixed" side didn't match the contours on the undamaged side- which sparked more interest in what was going on. I asked him about it. His explanation was that the part came from the factory unpainted, so he had to paint it himself. I gave Michael multiple opportunities to come forth and be transparent with me just as I was transparent with him. I have audio recording of him admitting that he lied to me, he even offered to redo all of the work. Except, how do you trust someone after they've lied to you? Also, while my car was at his shop, my passenger front door showed signs of someone trying to pry themselves in (top of the door was bent outward). I dropped off my vehicle for him to remove the overspray. The buff job done to my vehicle to remove overspray is extremely subpar. There was so much damage to my top coat, I could see the swirl marks of where he went over with the buffer (entire truck). Also, the top of my vehicle still has overspray. After the poorly done overspray removal, I noticed that the part he "replaced" was a different shade of black compared to the rest of the vehicle was. If he would have charged me for the original quote of $1700 for the work he did, I would not be upset, but he charged me for the whole insurance check of $2800. He offered to give me $50 (which he never did), but $50 for what? I am extremely upset with this business and it's almost been over a year since I've dealt with this business and I am still livid at the way they operate. I have pictures to support my claims, as well as audio recording of our in person conversation of me confronting him about the repairs and his admittance to lying to me. Please refrain from giving these people your business. I've read the other reviews on here as well as Google and the good reviews are from all women. Not to come off as misogynistic, but we all know how predatory places like these can be towards women. Tried to help this man and his business from the good of my heart and ended up getting burnt. I will never return again, hopefully my review will save someone time, money, and mental stress.

Everyone I've interacted with has been incredibly kind, welcoming, and professional. It's clear…read morethat this team takes pride in their business and genuinely cares about the people they serve. Their dedication and positive attitude really stand out. A great example of a business that values both quality and customer service.

Had to replace my bumper, get new paint, and new headlight for an accident. These kind folks gave…read moreme a ride when it started to rain because I had planned to walk to my friends house. They also finished the job almost a full week early! Great people and wonderful service

If I could give this place a zero I would. My car was hit in a parking lot mid June. Geico sent me…read moreto crash champions. My car was there for a week getting body repair and a broken mirror fixed. They stated also that they were going to do an alignment but that it was on them. I drove home and it begin to shake and pull to the left. My car was vibrating. Remind you the car wasn't shaking when I brought it in. I called them back and was told to bring the car back in. When I got there they said I had to contact geico again getting approval that they could fix my car. Put me in a rental for a week. I got a call that they were not able to fix my vehicle due to the shaking not being accident related. Maybe not accident related, but why was it shaking after they supposedly fixed it and did an alignment. I asked Brian to email me a quote he told me he would send it to me within 30 mins. I never received the quote. I called them the next day and they told me it was going to be $900. When I went to pick up my car I asked for the quote. Brian didn't even have it typed up yet. Liar. He then went into his office and was on the phone. It took him 25 mins to get me the quote. Where he told me it would be $1200. When I read it it said $1700 total. Liar. Brian is a LIAR. I was told I needed new tires. We got to looking my tires were switched. Those weren't the tires I had before left the care with them. They are fake. They are liars. Please please don't use them. If geico claims tells you that you need to use them please try and get geico that you need repairs at a different place. This has been such a bad bad bad experience. Brian you are awful.

ÉLITE SERVICE !!!! 1st draft pick !! Recommend to everyone! Top tiere and quality service ! Also…read morethe left my car deep cleaned when I received unexpectedly which made the experience 1000x better choose them

There was only 6 months between my purchase and my collision. I was devastated. Then I called…read moreGeorge. He Personally met me at the shop after hours. He calmed me down, letting me know it would be "like it never happened". I was skeptical and expected an inflated estimate based on my desperation. On the contrary, George told me a number that made me smile through the pain. Next, I planned on having a two or three week rental car. No, George said...you'll pick it up in 6 days. I did. And it was "like it never happened". Use them, because when his competitor shops max their profit at every turn, George is going to save money for YOU on the job, at every possible step. Unless quality is compromised, then he will recommend replacing the part, as if your dad was doing the work along side you. Do I reccomend Peayton Auto? Wholeheartedly.

My name is Anthony Cornwall, and I had a bump on the back driver side of my car. I called my…read moreinsurance company, and they recommended that I go to Peyton Autos. I dropped my car off on 6/9 and by 6/11 the job was completed. The quality of work, the honesty and the cost was EXCELLENT! I would definitely recommend this location for their work. Thanks George!!