The Oldsmar Post Office is hands down the most unprofessional USPS in Tampa Bay in regards to their…read moremail carriers and lack of customer service. I have consistently encountered issues with mail carrier, Johanna, regarding any package deliveries that require a signature. On multiple occasions, Johanna has left a first-attempt notice on my door without even bothering to ring the doorbell, thus preventing me from signing for my packages. This is incredibly frustrating as I have NEVER been able to receive one delivery requiring a signature at my home. What is the point of using their delivery service if you must pick up your own packages from the post office? Today, I was expecting my father's death certificate, which had to be shipped to me via USPS by the crematory. I paid for overnight shipping, and of course, in this mail carrier's typical rushed and lazy fashion, she did NOT ring the doorbell for me to sign for my package. When I called the post office, the supervisor, basically informed me that I would have to wait for Johanna to redeliver the death certificate tomorrow or come in. What good would that do if she refused to ring my doorbell in the first place, other than to issue me a final attempt notibe? Our two cars were in the driveway for gosh sake, and we stayed home all day awaiting the death certificate. We were clearly home, and the time it took her to put the notice in the crack of our door, she could have rang the doorbell. So unprofessional! This was so disheartening and disappointing, as I desperately needed my father's death certificate to arrive today. I begged the shipper to arrange an alternative delivery method but they could not. Additionally, my experiences with package deliveries or shipping via USPS have been frequently lost, stolen, or undelivered, leading me to avoid utilizing their services whenever possible. Don't even think about shipping during the holiday season, as ALL of their seasonal staff steal your items as they know their positions are temporary. Unfortunately, in this instance, this was the only method for obtaining the death certificate needed to arrange the funeral. I believe it is crucial that customers know how unprofessional this mail carrier is and the horrible impact she and others have regarding great customer satisfaction.

Lived here since 1987 and over the last 5 years service and customer service have declined so much…read moreit's like a different world. Just tired of constantly missing delivery days and a complete lack of caring by not only the driver but also the supervisors. Wish it wasn't a government funded service that couldn't care less! I guess "going postal " truly hits home.

This branch has been consistently bad for several years. The new carrier for the neighborhood has…read morebeen good. I have been a victim of I.D. fraud even had an Income Tax return check not delivered, but fenced at a tire shop in Tampa. I have a locking mail box and it seems that when a "fill in" carrier delivers the mail, they can't make the effort to put the mail ALL THE WAY IN THE BOX. I don't understand how I continue to have the same problem for 13 years!

The two gentlemen working November 28th were both incredibly sweet and patient despite that it was…read morealready closing time and had a line almost out the door. Thank you so much for being so kind! Both were so sweet!!

This is my home post office and I have yet to have a bad experience. I hope I'm not jinxing myself!…read moreEach time that I come, I get great service. When the line is long, I always get an apology when I get to the clerk and I get out within 15 minutes. Every person with whom I have interacted at this post office has been friendly, professional, and knowledgeable. If you are not sure which special stamps are in stock, you can always look at their display box by the line. It has all of the stamps available. Today I bought a sheet of lunar new year snake stamps and lunar new year horse stamps. They will be gifts to babies born in those years for the first birthday that they can write a thank you letter!

Longest lines ever at a Post Office. If you need to "quickly" do something, forget about it and…read morehead to another Post Office. They desperately need to hire more post office workers for this location. There is currently 18 people in line on a Tuesday afternoon at 12:52pm and only 2 workers. UPDATE: A have a nice gentleman just called me after hours to pick up my package time sensitive package. That is what I call service!!

Came to drop off a package and didn't want to put it in the parcel drop off circle because it gets…read morethrown around and it was a fragile package marked as fragile as well. Man was super rude and told me once he took my package he was going to throw it around too. I would like to be contacted about this asap.

I would like to compliment this post office. Every time I have came, I had great service. I never…read morewrite a review for anything and this is the first time I'm ever writing a review. The reason why I'm writing this review is because Sean was not only professional, but he went above and beyond to assist me. He was also patient. He even came around to help me with a box. He seen that I had my hands full with my sleeping toddler. It's truly the little thing's that count. I'm so thankful and we need more people like that in customer service. He is full of love. Exactly what this word needs. Thank you Sean!.

Just my own experience. Folks were very helpful, not only to me, but what I observed with other…read morecustomer interactions. Agents behind the counter were taking the time to explain what folks could expect, lower priced alternate options. I was pretty impressed and surprised based on their current rating. I did not just drop off mail, I had received a package from Europe and the product was damaged. They went through the entire process of what I could expect, completed the form 3831 I needed to give the sender for my refund. They informed me they would take control of the package, one less thing to deal with for me. The entire time, no one acted like they were being "put out", just very courteous and helpful.

Tandy is amazing. I was there today to mail invitations and it turned out to be a complicated…read moreprocess. Tandy helped me every step of the way, all while fielding questions and helping others. She's efficient, friendly, and caring.

A lot of resources at this post office and friendly service! The staff were helpful and so nice. I…read morealso liked how it was open later than most post offices.

This is a fairly big post office that is clean and organized with friendly service. Depending on…read morethe time of day or time of year, it can be crowded. Recently, I went on a Thursday at 4PM with only 1 employee helping a customer and another customer in line in front of me. It was about 10-15 minutes before a 2nd employee helped the next person on line. I would rate it 3.5 stars, but rounded up because of the service and because I wasn't in a rush.

Horrible experience. Absolutely no customer service training from the lady with the short hair…read more (Not the lady with the short hair and glasses). Very rude and has a smart mouth. My first time going to this location and it sucked. No pens or markers on the tables so we are able to write on our packages or mail. Improve your customer service skills. And if you don't like working there, don't!

I opened a PO Box here, then found out I didn't need it because of my move. I opened it at as they…read morewere closing and was there as they were opening the very next morning when I realized I didn't need it. Less than 24 hours later, they took half of my money (for a year PO BOX and less than 24 hours).... and made the decision that I wasn't entitled to at least 75% but just 50%. What is the math here? I asked for a manager to explain it. He had to remove his earbuds to hear my whole question as I repeated myself and then shrugged his shoulders to indicate he didn't know why. Poor management! Just laziness! Unprofessional. The person at the counter who helped me was good - which is why I couldn't give a 1 star.

Wow these ladies are so helpful, kind and efficient! I am so happy I stopped in! The prices were…read morejust right. I really appreciated them showing me how I can pack up my paintings for a secure trip.

Why 5 stars? Nice, friendly family owned and service oriented business that goes above and beyond…read morewhat a normal US Post office can do. So sad to here of the closed Downtown Safety Harbor USPS, but thank goodness for the Newly Opened Post Office Square! For downtown Safety Harbor Residents, it has been a joy to go to the regular Post Office downtown for many years. It relocated out of downtown leaving some residents hanging. Guess what? Now Post Office Square not only offers what the Post office can do, but a whole lot more. Post office square can do USPS stuff, FedEx, DHL, and in a little bit fingerprinting services too (they had the machine in the office, it just needed to be setup in the coming weeks). I brought in a package to ship that needed a little attention in the packing department (i.e. I didn't have tape at home, and I brought an weird box in) and the staff at Post Office Square Re-packaged everything for me safely and got my stuff to it's destination. I also learned that you can open a Private Mailbox here, it's like a P.O. box but with a real address! They will even grab stuff from Amazon for you! Are you a snowbird and want your mail to be down here in Safety Harbor and shipped up to you in NY or Michigan when you're up there for the Summers? Oh they will do this for you too! Had a great experience here and can't wait to continue to do business with them. As a bonus they have plenty of parking, and it's a convenient downtown location.

The staff here are so friendly - such a nice change from other post offices I've been to. It's…read moredecorated and feels welcoming inside. It's a smaller space, but has everything you need and I've always gotten in and out quickly so the line doesn't seem to build up from the times I've been. This is my preferred post office, mostly because the friendly employees make it such a breeze.

Everyone in this office is super friendly and helpful. They greet you with a smile, often a joke…read more They have always gone out of their way to offer me the most cost effective options for my overseas mail. Catherine is especially nice. Keep up the great work guys - we appreciate you. (I dont know why it says Ca on my profile - I AM in Odessa !!!)