Why was my mail which had the correct name and address, returned to sender? Label attached said…read moreunknown. I have been receiving mail at my address since June. The last problem we had was your post person lost the key to our mailboxes so we had to go to the post office to pick up our mail for over three weeks. What is wrong in your facility?

Very great customer service helped me ship my package just fine and no problems at allread more

Such a great post office. The employees are professional and very patient. I really liked how they…read moreare readily and willing to answer any of my questions. I always feel confident when coming to this location. I know I will receive whatever help I'll need and confident my mail will ship and arrive with no problems.

muy bien atendida por un señor q se llama Javier, ojalá mas personas como él de efciciente y buen…read more trato

The only thing I'll say is, go early, and have everything already as ready as it can be because the…read moreline can get long. They have the self service machine which I really love, but then there are days I need to borrow their tape so I have to wait LOL. The young lady at the counter is very knowledgeable and pretty quick -- it's usually her by herself for a little while in the mornings and she gets them in and out swiftly. I overall dislike going to the post office, but this can be a busy little location sometimes.

I've had ongoing issues with this post office and it's become extremely frustrating. I've tried…read moremultiple times to get my address corrected, and each time I'm told it's a "system" or "computer" issue--but the problem never actually gets resolved. Not only has my address been repeatedly entered incorrectly, but they also mishandled both my mail forwarding and my mother's. These are basic services that should be handled with accuracy and care, yet there seems to be a consistent lack of understanding or follow-through from the staff. At this point, it feels less like a one-time mistake and more like a pattern of poor training or lack of attention to detail. I would strongly recommend improving staff knowledge and accountability so customers aren't left dealing with ongoing errors that affect something as important as their mail. Overall, very disappointing experience.

Just my own experience. Folks were very helpful, not only to me, but what I observed with other…read morecustomer interactions. Agents behind the counter were taking the time to explain what folks could expect, lower priced alternate options. I was pretty impressed and surprised based on their current rating. I did not just drop off mail, I had received a package from Europe and the product was damaged. They went through the entire process of what I could expect, completed the form 3831 I needed to give the sender for my refund. They informed me they would take control of the package, one less thing to deal with for me. The entire time, no one acted like they were being "put out", just very courteous and helpful.

Tandy is amazing. I was there today to mail invitations and it turned out to be a complicated…read moreprocess. Tandy helped me every step of the way, all while fielding questions and helping others. She's efficient, friendly, and caring.

I visit this post office often because it's near my home. However, this particular day, I noticed…read morethat it was named after the late Rev. Abe Brown, who was a pastor, educator, and community leader of East Tampa. Not only is it named after Rev. Abe Brown, but it also has a bust statue of him with a brief description of who he is and what he means to the community. What an honor to see that his name lives on in the East Tampa community.

Social distancing and masks is a must. Also the post office is super clean and friendly employees…read more I had to mail off important documents and to my surprise the mail is only picked up once a day and at 5:00pm. HORRIBLE! I am used to mail being picked up twice a day from the mail boxes at the center. I will NOT mail anything again from this office.

This place is so slow, 20 minutes of wait on a slow day. I've been to several usps offices,, this…read moreis the slowest so far.

Always friendly, never speedy. It doesn't seem to matter what time of day I arrive, someone is…read morealways going on 'break', and one person is working, with the line about ten people long. This last visit, one man was working the register, while we all watched the woman go on break, and people there to pick up packages had to step to the side and wait. Finally, after about five minutes of additional waiting, two other women came up from the back and grabbed those tickets to look for the packages. Hello - where were you five minutes ago? It's the closest post office to me, which I why I utilize it, but I go knowing it's going to be a hassle.

I have a package stuck here, and it had been 5 days since the tracking number showed the package…read morehas moved. I informed the seller I purchased from about this issue, that way they could track the package as well. Update: I had to wait 5 days, I got super nervous. It never showed "moving through network" so I assume there are common errors here. The item arrived to another location thankfully, but I hope those who have their items stuck file a missing mail search, as it is the only possible way.

Pros: easy off/on for the interstate…read more Cons: never enough help! 1 staff member at 3PM. No self check out kiosk! I'm a drop and go customer. My labels are preprinted and affixed. I need a receipt. Put on more staff! Nebraska is fully staffed, Lakeland,, Celebration, fully staffed! But not the main hub? What gives?

Came in to mail my dad's tax returns. I hadn't been in a post office in a very long time. I…read moretypically pay bills online and go to UPS or FedEx stores to mail out stuff. I had to FaceTime my friend to walk me through where to find envelopes and such. There was no help from staff. The only staff was behind the counter in the main office area where you mail out your packages. Found a display of envelopes and labeled it accordingly. The displays were messy, not sure if due to the volume of people that day or not but it was a mess. It was tax day so I expected a crowd which was surprised when it wasn't as large of a crowd as I expected. Waited in line. I was about 7th in line and it moved quickly. The post office staff was not friendly at all. They seemed like they didn't want to be there. One lady and gentleman was over to the side labeling their items and came over stating that they had been advised to get back in front of the line when they were done. I told them to just go in front of me which is was 1st in line at this point. The post office worker yelled at the lady to get to the back of the line. I looked at the distraught lady and told her to get in front of me. That it wasn't worth all this since plenty of time before they close.

Package drop box has been broken for over a month and the one up the street is always locked…read morebefore/after hours. I'm not driving 30 minutes away to the next nearest post office to drop off a package. Some of us work during the hours the Post Office is working and rely on the drop boxes being functional in order to get things sent out in a timely manner. RIDICULOUS!!!!

This post office does not sell stamps. Why is this even open?…read more They are the post office for a new office location and they will not deliver the mail or hold it for us to pick up. "We just return it to sender""

I don't write reviews - this entire place is a joke, I would leave 0 stars if possible. Not even…read moresure why it's open to the public, you aren't able to ship or pick up packages at this location.