I've been working with Paul, Eddie and Scott for years. Intelligent smart and a great group to work…read morewith - 100% recommend

I'm really happy that so many people have reviewed NEPW since I did, means that yelp really works:)…read moreMy laptop suddenly started blacking out last week, and my first call was to NEPW. Although I'd done some diagnosis on my own, they walked me through all the steps I needed to ascertain what the problem was, via phone. At no charge. Then they looked for the part and called manufacturers to see if it could be replaced or fixed. At no charge. When we determined that it could not be fixed and a new machine was needed, they did the research based on what I needed and made recommendations to me. At no charge (and no commission, no links, etc.. just, here's what we'd order, from where, when you're ready, on your own). I'm pretty sure they've put in a few hours of time helping me out so far, all via phone, at no charge. Of course, I'm sure they know that they'll be servicing the product anytime it needs it, but that's now twice that NEPW has saved my ass and not charged me one red cent. Thanks, guys.

It was during covid 19.. He really didn't help fix the computer, just told me it was toast,. never…read morewent back for any more help. didn't get one from here.

I have used this service for many years for business and personal laptop issues, viruses, etc. Mike…read moreis extremely fair and reasonable and has always been able to fix the issues with my laptops in a timey manner over the last decade.

Joel is a superb IT Tech. He only gives you the service that you need and doesn't try to sell you…read morethings you don't. If it can be fixed, he'll get it done!! It was such a pleasure to work with Joel and I would DEFINITELY recommend him to anyone who needs their computers fixed!

Joel who is Mr. "My Computer" is a very bright guy and so very accommodating. If you need help he…read moreseems to always be available and makes time to prioritize your needs. I needed help. I brought my laptop in. He did troubleshooting same day. Then tried another way to fix it but it needed a more serious fix so I decided to get a new laptop and he was able to clone my old laptop same day with an exact match to my new one. His fees were very reasonable. It's the fourth time I've utilized his services and wouldn't hesitate coming back. He has my strong recommendation to all family and friends.

I've never been so happy with a company for helping me save my computer!…read more Steve worked fast and efficiently on fixing our problem at a reasonable cost! Thank You! Thank You!

This is the one and only place to take your computer. Honest work done at fair price.read more

Has anyone ever experienced the sheer terror of multiple red flashing popups taking over your…read morescreen? If not your lucky. I knew better than to click on that or to call these fake Microsoft foreign crooks. Immediately I hard shut my computer down and proceeded to pray. I then reboot and get a red screen, then a blue screen. Proceed to reboot again and get nothing! I'm thinking I'm f..ed!! Quick google search on my cell for local computer repair pulls up PC Guyz about 3 miles away in the Roache Brothers plaza on Rt 138 on the Easton / Stoughton line. (There were quite a few nerds to pick from but what do I know except for recent reviews so I chose to go local and crossed my fingers.) On the way there I'm thinking about how I haven't backed up in 3 weeks. I have proposals halfway done. I have emails in draft that need to be sent. I'm thinking how much a new computer is gonna run me etc. As I stepped into the store Dan greeted me and we commenced to chat about what happened and what he would do. He is a thoughtful and friendly guy. Its a fairly small space with the counter and register on the left and a display case in front. In between there's a narrow opening to the rear. His workshop has a bank of computers and lots of plugs on the wall. There were a bunch of laptops on the counter. Obviously much can go wrong and eventually will. Someday you will need a shop and a nerd. I can jump the gun and tell you now come here to PCGuyz if its within your radius. Dan knows his stuff and suggested he run an HP diagnostic which would take 4.5 hrs as I had lots of crap to go through. He said not to worry lol. I called the next day and he was then running a C drive cleaner and said that my hard drive was OK NO VIRUS! Oh boy I'm stoked. When it was done I came in looked him in the eye and said whats the damage thinking has to be 100+. Dan said that in reality all I needed was a tune up and the charge was $50. I'm floored with the outcome, and the honest and affordable service. Much like getting your car fixed your at the mercy of the service man and you just have to hope they are honest. When you find one thats a keeper. I pay Dan and promise him this review. He says word of mouth is best but I say Yelp is the printed word of mouth and I'm glad to help him any way that I can.

Dan really takes the time to explain what ever I need to know about my computer, peripherals, and…read morenetworking . His rate is reasonable.

Charlie's Computers did an excellent job on multiple issues with both my laptop and desktop…read morecomputers. Jim worked through the problems and the computers are now running quite well. They even contacted me two weeks later to see if things were running smoothly. I actually had one remaining issue, which Jim resolved remotely. Nice to have a locally owned company that is committed to customer service.

My computer had problems with activation due to Windows 10 Updates. I tried reinstalling drivers,…read morerestoring the system, new hardware, and nothing worked. They figured out the problem, explained everything to me, and fixed it perfectly.

Very knowledgeable and understanding with fair prices. Went in an overheating gaming laptop (which…read moreI know is a pain to fix) and as soon as I left it I knew it was in good hands. I will pick this store anytime I have anymore issues.

Jessie is an absolute genius and a pleasure to work with. I don't know how long I have been…read moreworking with him, maybe 20 years and always a gentleman, solves both big issues and small. I have A PC, 2 laptops, 2 Ipads and a 10 yr old printer and he keeps everything humming.

I am beyond thankful for the incredible service I received at Joe's. Fantastic customer service…read more Reasonable in price. Super quick turnaround. They were able to get all my photos/videos off an old MacBook (that didn't turn on) and a desktop (that was as slow as molasses). So happy I found them!!!

I just drove from Los Angeles to Massachusetts with my computer. It was working fine in LA, but not…read morewhen I got here, despite my best efforts. I built it myself 7 years ago, so I usually handle maintenance myself, but I couldn't get it to turn on at home, and I didnt want to make things worse, so I found Joe's online and gave a call. Turns out my computer was fine. The first time Zack plugged it in at Joe's, it booted up no issue. Despite the relative ease of the fix, Zack was very cordial when I called, and at the store he was naming parts in my custom rig before I even pointed them out. He even offered to hit my PC with the air compressor at no charge (well, at the expense of the clean countertops,; I'm embarrassed to admit I had not dusted my PC in years). I love a local business that knows their stuff. I'll be coming back in the future if I have any other issues beyond me.