It was during covid 19.. He really didn't help fix the computer, just told me it was toast,. never…read morewent back for any more help. didn't get one from here.

I have used this service for many years for business and personal laptop issues, viruses, etc. Mike…read moreis extremely fair and reasonable and has always been able to fix the issues with my laptops in a timey manner over the last decade.

I've never been so happy with a company for helping me save my computer!…read more Steve worked fast and efficiently on fixing our problem at a reasonable cost! Thank You! Thank You!

This is the one and only place to take your computer. Honest work done at fair price.read more

Charlie's Computers did an excellent job on multiple issues with both my laptop and desktop…read morecomputers. Jim worked through the problems and the computers are now running quite well. They even contacted me two weeks later to see if things were running smoothly. I actually had one remaining issue, which Jim resolved remotely. Nice to have a locally owned company that is committed to customer service.

My computer had problems with activation due to Windows 10 Updates. I tried reinstalling drivers,…read morerestoring the system, new hardware, and nothing worked. They figured out the problem, explained everything to me, and fixed it perfectly.

I had a gaming PC that was a bit esoteric because I was charmed with a weird case. Well in year…read morethree the motherboard kicked the bucket, stopped turning on, so on impulse instead of slamming my head into it over and over I decided to take it to CPR which is just down the street from me. I'm glad I did since the problem was elusive and I would have been staggeringly frustrated in my efforts to track it down. I offloaded that concern onto Steve and he was able to hammer out a solution in good time. I was able to keep contact with him and he answered my questions as well as didn't mind that I asked him for updates now and again. It ended up being a relatively painless experience for me since Steve had to deal with the headaches of dealing with a proprietary system and try to dig up old parts. But I got my machine back with all the gear I wanted transferred into a new case and it was like it never left. Very happy with the service I was given.

I am extremely grateful that CPR was able to fix my laptop. As an educator, I rely on my computer…read morefor remote teaching. He was able to diagnosis the problem and have it fixed for me within a day. My laptop is working like a brand new device. He answered all of my questions in a professional manner and explained the issues in a way that I could easily understand. I was going to bring it to Geek Squad at Best Buy, and I am so glad that I decided to support a small local business. His price was very reasonable and I highly recommend bringing your devices to CPR.

Manager was very helpful and explained where my laptop had problems and fixed them. I would…read morerecommend them .

These guys were very helpful friendly and polite to me when I needed to upgrade my laptop's speed…read moreand consider the options of increasing the internal memory versus buying an external hard drive. They also fixed little problems I had right on the spot, like my wireless internet connection not working properly. Works now! Took them 2 seconds to fix. No charge! They were really quick with the modifications they needed to make to my laptop and I had it back within the hour. The prices are very reasonable as well. I'm so glad i did it.

Excellent place, comped the device that they couldn't fix which was really kind!! They were…read moreextremely knowledgeable and had excellent prices for the repairs. Would recommend!!

Brought my Dell in for BIOS CMOS battery replacement, service was rushed and when I got home the…read moreDrive failed. Chris upgraded to SSD and tried to repair, but machine was not cloned properly and I lost all my Dell programs, they named the computer C: User/User. I could not change this. I have spent 2 months trying to rebuild this computer to what is was before I went there. Altho Chris had his staff spend a lot of time on this, and the computer is very fast (thanks to SSD), I am just disappointed in the outcome.

These guys are awesome. One of the ps5's started just shutting down intermittently and so we took…read moreit in in the hopes that we wouldn't need to replace the console outright and they knew almost instantly what was causing it (known problem in the earlier manufactured versions) had it back in two days with no reoccurrence of the problem. Couldn't be more satisfied!

My personal experience with fast lane is not what I want it to be. I have gone to them thrice now…read morefor a similar issue with a similar device (twice with the same device unhonored). one device was one upgrade from the next but the price range for repair was atrocious. Also I wasn't provided receipt after service. I was also charged an " Express service" type of fee for a repair that was not only "mis-re-paired" but also wasn't done properly within the obligated amount of time for "said spectacular" service to payment. I now have paid multiple times for a phone "repair: that results in me having a dysfunctional phone that likes to have a phone that likes to freeze and go to go black screen on me, I will go to the store tomorrow 3/6 and update my experience but at this point im less than optimistic about it going well with dewlaign with expenisvie gadgets that thewy apparently arent as savy as claimed about and having given no receipt. (will update if they handle it honestly )

Very knowledgeable and understanding with fair prices. Went in an overheating gaming laptop (which…read moreI know is a pain to fix) and as soon as I left it I knew it was in good hands. I will pick this store anytime I have anymore issues.

Jessie is an absolute genius and a pleasure to work with. I don't know how long I have been…read moreworking with him, maybe 20 years and always a gentleman, solves both big issues and small. I have A PC, 2 laptops, 2 Ipads and a 10 yr old printer and he keeps everything humming.