I have my back up internet here. It works great. I do use it for a few devices consistently and…read morenever have issues. You can also move the modem around if you need a more optimal position. It on my requires a power outlet. It's also very reasonable and even more reasonable the more other T Mobile services you have. This store was great and the employees were nice as well as efficient.

This store is a lot like the Army Post store, they find the most knowledgeable and funny folks!…read moreThey get right to the heart of whatever issue you have and just fix it the first time. Incredible service, speedy and professional.

I previous wrote a review of Tesdell saying that they were a company that did not follow ethical…read morepractices. This was regarding a misunderstanding that what I thought was an emergency call would be a non-charge since I was told my new home was under warranty. Evidently the issue was with Mid-American and not Tesdell Electric. Tesdell decided not to charge me for the service call after all. In the end, Tesdell proved that they are an honorable company. Sorry for the misunderstanding and I now would highly recommend Tesdell Electric. Honorable company with high standards. Tom Persinger

Extremely rude and unprofessional. Refused to wear masks while they were working in our building…read moreafter being asked nicely multiple times and told to do so by building management. They left a huge mess in our space and claimed they cleaned up "what they could with what they had." Spend your money elsewhere!

Worst Internet connection ever, this is a reseller, they get internet through Spectrum. Look when…read moretesting speeds you will see Austin spectrum server in my case. Incompetent customer service, I changed apartments, from one unit to another because Internet issues mostly, absolutely the same, change 4 routers 6 cables. Tried in all devices available at home, phones, tv, 14 gen gaming PC, 3 laptops. Dude you internet is trash and expensive. Pls stop taking people money and time. You better improve your services or quick. I'm paying more than $100 and look results on the tests at pictures Download 132 mbps upload 48 mbps FOR REAL? very bad for apartment complex management contracting trash services hurting residents, to get good deals, at the end of the day everything is about money, not good services and quality. I would give you negative starts if possible.

If I could give NexGen -5 stars, I would. Terrible, terrible. Constantly has outages,…read more at times the outages are for DAYS. Never had any issues with an internet provider like this.

Tanya are medicom internet was fantastic.She helped me with the questionnaire.Set up my account and…read moreset up an appointment for tomorrow for service to start.She needs a raise.very pleasant very patient with an old lady who is not computer savvy.

Quality of their products is very poor…read more Their signal strength is terrible and the charges are horrible.

I've been with T-Mobile (including Sprint which T-Mobile now owns) for years...probably more than a…read moredecade, 15 years, or so... While I'm not a T-Mobile fan boy and haven't really been impressed by their customer services as a whole... I had a five star experience yesterday with a young gentleman names Paul at this location. I was in for a warranty replacement and was genuinely impressed with this young man's demeanor and the care he took for the customer service he provided. I've worked in IT support for 25+ years and I'm probably not the typical knowledge level of a customer he runs into day to day and minute to minute, but he quickly adapted from breaking down the basics to matching me at my more elevated level. I think this is a often overlooked skill when it comes to customer service. The abiliity to read a person and adapt to match them at the level of support they need. Too often support will talk over a persons head or infuriate you because you feel like you are being talked to like you are in elementary school... Within minutes Paul and I had just clicked. In full transparency prior to meeting Paul my experience with T-Mobile hadn't been great. Two or three calls with T-Mobile and a back and forth with Assurant who manages the insurance for T-Mobile now... It wasn't great. But Paul was the shining light at the end of a long dark tunnel and he deserves to be recognized as such.

Excellent service and personnel are more than willing to be of assistance. Programs offered are…read morereasonable and of quality.

Ashley, Nick and Tasha were very nice and friendly. I really recommend going to T-Mobile at Jordan…read moreCreek

I would give this store a 0 star rating if possible. The employees are liars and will say whatever…read moreit takes to make you sign up for the services. DO NOT trust them. They promised my family several "deals" that ended up somehow no longer being valid or had suddenly expired. They will tell you that "You have my word," or "Trust me we will make it happen." They will even write it down on paper to give you a "guarantee" but none of it ended up happening. This represented $3000+ of promised valued that was not delivered. Steer clear of this store because you will definitely have a negative experience.