After a long day at the library and furiously typing away/ banging on my keyboard in frustration (Windows 7 crashes more gracefully than Vista), I was in dire need of a manicure. I originally came to Cozy Nails to get a standard manicure, but the owner talked me into getting a UV Gel manicure. I was sold when she told me that the polish will not chip for 2 weeks. To have my steadfast color of choice, Lincoln Park After Dark, not chip for two weeks was too good to be true. And so I caved. Wow, was this woman meticulous. Even though she had a few customers waiting, she took her time with me and made sure each layer was evenly applied and had ample time to dry. The result: a perfect manicure that took OVER two weeks to grow out and chip away! Best of all, it only set me back $35 all in, which is fairly reasonable for UV manicures. In case dark colors aren't your thing, Cozy Nails has a whole spectrum of UV gel colors, as well as standard OPI and Essie polishes. Be sure to snag one of the business cards - after 10 visits, you're eligible for a free manicure. read more

If I could give less than one (1) star I would. New owners. Mandy please come back and run this place properly. Rude, unprofessional place now. No welcome greeting when walk in, No smiles from anybody. The staff is talking loudly from across tables. Cannot hear music- not calming, relaxing experience. They believe that talking on the cell phone on speakerphone loudly or listing to videos in another language- while doing the clients nails is acceptable. I told my nail person that i would like to have some quiet and listen to the music. That was after at least 10-15 min. of a loud conversation on speaker phone. He was insulted and amazed that I dare ask him to end the conversation. He rudely got up and left the store. I was told to wait for another nail person to be free. I waited again- for a significantly long time- because at that point my polish was removed and my nails were raw. Finally, Anette finished my nails. She did a horrible job. Never did she offer a smile- an apology- anything. She continually was talking high volume to the surrounding tables the entire time. My nails are sharp and I can scratch myself leaving marks on my skin. All new staff here. Avoid going. Not friendly - Not professional- Totally rude staff. There are too many nail salons in this area. The only thing (Besides cleanliness) to me with choosing a salon is CUSTOMER Service- and obviously they have none. Go somewhere you get a smile and a welcome. And they do not perform a customary "Light back/shoulder" massage afterwards. Which every other nail salon I have ever gone to has done. I would not recommend this place to anyone. The new owners have no clue how to treat people with respect and curtesy. The customer is always right- Even with the language barrier - They should learn to treat people with respect. The place is always empty now- didn't need any appointment. Old owners knew how to treat people. No respect- No professionalism- No business. Be forewarned. Find another salon who will treat people better. Do not give them your business. read more

I was 45 minutes early to my son's game at Lakeland High School in Shrub Oak and happened to be parked facing Cozy Nails. To be honest, it didn't look like much from the outside, so I read a Yelp review which described how clean the instruments are. And they are! The instruments were in their own sanitized sealed bag which the nail tech opened just for me! And on top of that my nails were super short and I asked her for an oval shape so they would appear a little longer. She went above and beyond and really made my nails look tapered and fabulous! I've gotten so many compliments on this manicure - more than I ever have for any other French manicure I've ever gotten. My nail tech was from Ecuador and she was awesome! read more

Cozy Nails & Spa - Nail Salons Near Me - Shrub Oak, New York

I got a good pedicure. However, I made a reservation and they did not take me until 20 minutes after the reservation. Since I was running late , I was not able to get a manicure and eyebrow wax which I plan to do as well. read more

I tried Cozy Nail Salon today and was so happy at the service, atmosphere, staff and safety protocols. I highly reccomend it!

I used to like their work and service but last couple of times I've been there they are rushing the work not paying attention to what they are doing and messing the nails. 3 times already ended having to go somewhere else to get the nails fixed and done properly, you may ask why go somewhere else because I got tired of pointing out over and over what needed to be fix and corrected and still they did it wrong and started giving me an attitude. Staying away from this place read more

A month ago I got a pedicure and short gel tips which cost me $110. I thought it was very expensive but I did like them. 4 days later, 2 nails come off. They did fix them for me with no issue and I appreciated that. However, I decided to go back for a pedicure and gel manicure a few weeks later. I was shocked again to find out that it was $71 not including tip. I pay and when I go outside, I see the quality of my manicure is not one that was worth apparently $35. I actually just became really upset even tho they did offer to fix it but why would you charge $35 for a manicure if you don't intend on filing down my nails properly?! I left, filed them at home and finally was happy with it but boy was that a lot. Never again! read more

Pluses: Extremely relaxing experience, usually quiet and not busy, the techs take your time on you and won't turn you away if you show up a few minutes before they close. They are reasonably priced for what they offer, and use products that are high quality. Minuses: They have a million types of spa pedicures to choose from and although I sometimes would like to have one, there are too many choices - I get overwhelmed and can't make a decision so I end up getting a regular pedicure every single time. Also, my manicures/pedicures ALWAYS chip two days later - I came here three times and the same thing happened each time. This place would probably be my go-to nail salon if the polish lasted longer than two days. read more

Love the way Helen does my gel nails like nobody else . On my way there now it's the best part of my day.. There pedicures as just unbelievable as well . All the girls are excellent but Helen is the only one who I ever use . Renee Nap read more

Helen does an excellent job with my gel manicures. I need to have my hands look their best for work. Helen makes sure that happens every time! read more

Helen is the best! She greatly cares about her clients and ensures the best experience. Make an appointment as it does get busy. I trust no one else to do my wax. The team takes pride in ensuring it is perfectly clean which is critical for a nail salon. read more

Helen and staff are very friendly and accommodating. As my schedule can be hectic they always offer to stay late. I never feel rushed and always get compliments on my permanent French manicure. read more

WORST EXPERIENCE EVER! I have never been cut so many times from a nail specialist. At first the new girl was taking care of me and she was doing an excellent job until the woman, who seemed to be the owner, rudely told her to move aside and started working on my nails herself. I was then butchered. It wasn't until several hours later I had swollen, pussing cuticles that I had to ice with embarrassment because my nails seemed to have been infected. GROSS! Their service and attitude sucks to both to the consumer and their employees. NEVER GO HERE. read more

Cozy nails was the first place I ever got my nails done at. When I first got there it was empty and quiet. Which was fine. I got my nails done and then I got a flower on them. They did a good job but they took a long time to do it. The flower was not so well done though. The next time I went there about 1 year later, when we came in there were 2 people getting there nails done and no one there to greet us. Only a man doing someone else's nails just looked at us and was trying to hurry with the women's nails he was doing. So not so friendly, not so relaxing and slow and sloppy. But the price was good. Only $7 for a mani. read more

This place is terrible! I went there for a gel FILL and they ended up removing all of the gel that was already on my nails and, in the process, sawed my nails down so much that it was painful! After I explained their mistake, I was told that it was too late and I would need to come back the following day. They then proceeded to CHARGE me for removing my wraps. When I said that I shouldn't be charged for something I didn't ask for, the woman (I think she was the owner) was extremely rude and acted like she couldn't be bothered. I always thought it was customary (and good business) for the nail technicians to finish the job they started and not kick the client out because it was "getting late" (they were still open and taking customers) especially, if it's their fault! I had to leave there with paper thin, disgusting nails. The male owner was the only one that apologized for his mistake and insisted that I come back the following day so they could "fix" my nails. Did he really think I'd go back?!?! read more

I've been coming here for about 7 years now. We'll not anymore. Just got a manicure Friday and Saturday all of my nails chipped just from taking a shower. Went back Sunday and asked to have them repainted. This is not the first time this has happened at this place. Got them repainted yesterday and what do you know they're all chopping again! I'm not sure what is causing this, when I get a manicure near my job it lasts a whole week. They're always changing people. While I was there yesterday one of the girls who doesn't speak any English only Spanish was doing a gel manicure and had to be told step by step what to do. It needed to be redone when she was finished because it wasn't right. How do you even allow this to happen? A few weeks ago I stopped in for an overdue pedicure and the nail polish just looks like it's cracking. I always tip them we'll because I know that's how they make their money, but not even a massage while your nails are drying? Nice people, but the quality has really gone down. I'll continue going to Arcadian nails in Ossining by my job. Their manicures last and they give you a 10 minute massage while your nails are drying. read more