I just had a heat pump installed in my home to replace a gas furnace. The guys showed up on time…read moreand we're super polite about everything. They protected my floors and carpets, they took time to ask questions and make sure everything was going where I had hoped it would and the contractor Bun, spent a significant amount of time with me once it was installed to run me through the smart thermostat and show me how to work it. I am delighted with the service I received yesterday!

So our fan motor burned out on our gas fireplace and I called to have it repaired. We were very…read moredisappointed that it failed so fast, after only having this unit installed for less than 4 years. They sure don't make things like they used to! When our repair man came from Four Seasons, our first impression was very positive, he was so conscientious, happy and very knowledgeable. He explained so much and took the time to inform us on what was being replaced and how he would do it, he ordered the new motor and departed. Unfortunately when he returned the new motor received was not compatible with our specific installation. Instead of blaming the factory, or just leaving us by saying another fan must be ordered, he called the main office to see what they could do? They made it happen by removing a fan from a new unit they had in stock and installed the new fan that same day. We will for sure be using Four Seasons for all our future service and new purchase needs. U are truly a gem of a company!! Thank U Ben, ( I pray that's your name) the most knowledgeable and courteous service man I have ever encountered! Cheers Rob and Lisa

I've had them do work for me several times. From installing 2 of my hot water tanks in both my…read morecondo and the apartment I rent out...to installing sinks, toilets and additional pipes. They always do a quick and overly efficient job. I highly recommend. Even when they are very busy, they will make sure you are well informed as to when they can tackle your problems.

We are a gay couple who contacted Baker Plumbing to replace the main water line from the street to…read moreour house. We are not only very disappointed at the quality of service we received from Baker Plumbing, but alarmed and disgusted at the blatant violation of our home, the homophobia we experienced, and their continued unprofessional response. Poor Quality of Work - The work took a week longer than quoted - Their digging broke our lanterns and killed all our mature plants along the path - They discarded garbage and broken tools around our yard (and did not clean it up) - They widened the path to our front door without telling us this would be done - Their job required us to hire a landscaper and hardscaper ($1000) to clean up the mess they had made (above and beyond the path reworking anticipated) Privacy Invasion and Homophobia - Phil, the owner of Baker Plumbing, showed up unannounced on our doorstep a month after completion of work to hand-deliver the bill (they had not emailed or mailed a bill) - On our doorbell camera, we heard Phil say "motherfucking c*cksuck3rs, I know you are home" - The video also showed that Phil had looked in our front window (blinds were closed), and we have video and audio of him saying "I can see you f*ck1ng freaks in there, mother#ck3rs" - We told them not to contact us again or come to our home: they continued to contact us via text and email Phil's Retaliation -We paid the bill within 24 hours of having received it. We left a 1-star review due to their poor work, the extra costs we had to pay to clean up after them, and because Phil had called us slurs and violated our privacy. -We emailed Phil to confront him about his homophobic language. Baker Plumbing called us "slanderous" -Baker Plumbing then posted 4 x 1-star reviews on our B&B's google listing. They have never been guests. The message we are getting from him is loud and clear: I hate gay people so much I am not only going to use slurs against them, but try to sabotage their business as well.

I was recommended this company through colleagues of mine at Island Health and I am very glad I…read moreused them! I have a house the is over a hundred years old so needed a good inspection of the current fireplace. Ryan was our technician who came over and he was incredibly helpful and thorough. I felt he gave me a very fair, honest and baulanced inspection, never trying to sell me something but offering a very clear understanding of what our options were. I would highly recommend Ryan to anyone looking for any type of work or inspection related to chimneys. Ryan comes with a lot of experience and is clearly very skilled at what he does! Highly, highly recommend him!!

Way overpriced. for 50 minutes effort the cost was $250.00. And at that he spent 10 minutes outside…read morestaring at my chimney from 50 feet away. Still not sure what he was looking for.

I needed furnace cleaning/maintenance, flushing/cleaning of on demand gas hot water heater and…read moreinstallation of a hot water condensate neutralizer all of which were completed on time, with helpful explanations of each step and exactly as needed. During completion of the job an old soldered copper pipe connection sprung a leak, which the technician promptly identified and fixed again, exactly as needed. I see other reviews alleging W-R's fees are too high but I disagree. You get what you pay for and, when jobs like this are done properly, the fee not only needs to cover the time and material but also to provide reassurance that the repairs and maintenance will prove durable and will keep expensive items like my furnace, tankless hot water heater and plumbing connections working properly for years.

I highly recommend this plumbing company, I am very impressed with their services…read more My elderly clients were without toilet services and had sewer backed up into their shower. My manager called three plumbing company's yesterday to get their plumbing serviced. When I heard that no one had come, I called Wade Roberts plumbing this morning. I was assured that they would have a plumber out very soon. A plumber called to check in, with a time frame of within 1 hr. Sure enough, two plumbers arrived within that timeframe. Brock and Easton were very professional and both courteous, respectful and patient with my elderly client and myself. Every step was explained, price quoted and agreed to prior to commencing, as they worked through the diagnostics and resulting cause. They churned through invading tree roots, clearing the clogged pipe and expediently restoring services. I wish we had called you yesterday. Thank you for your excellent service.

Frank Simpson was professional, his estimate was well written out and presented to us. The job was…read morecompleted in a very reasonable time. His crew were friendly and hard working. They showed up on time and stayed late. They were very thorough in cleaning up after themselves and left our yard looking just how they found it. They came in after we had to fire the previous roofer we had hired as that person left a hole in our roof that ended up being the cause of a section of our house destroyed. One of Franks crew fixed the hole and actually restored the outside part of our house at no additional cost to us!! Would highly recommend Frank Simpson Roofing.

Would not recommend. He came and gave us a quote at the end of last year, but we were not in a…read moreposition to go ahead with a new roof. He said he'd come back and patch up a bit of the roof for us and it would only cost $150. As seniors, that was great for us to hear. Well he never showed up on the couple of occasions he said he would. We waited at home for him not to show. I called and left friendly messages for him but he responded to none of them. We are now in a position to get our roof replaced and guess who I won't be calling? Frank Simpson!1

July 10, 2025 After…read moregetting many quotes for the needed work, we chose Island View Tree Services. Dave did the quote and was extremely kind, knowledgeable, and professional. His quote was well below the other quotes received by at least $1000.00. Doug, was so great and really help with arranging what needed to be done. The whole team knew what they were doing and what needed to be done. They cleaned up after they were finished And left nothing broken or behind. The team worked well together and even had light conversation amongst themselves making it seem like they were happy doing what they were doing. We loved everything they did. I would definitely recommend this company and will have them back when we need more work done on our property. We highly recommend them!!! I would give them a call!!!

Has this company never heard of two way radio headsets ?????…read moreThis morning their horrible company started at 7:30AM in Broadmead - 7:30 is again the Saanich Noise bylaw- and they yelled and made horrific noise for a minimum of 4 hours!! This is unacceptable.

Ive used LD Plumbing several times, and have always been happy with the service. staff have been…read morefriendly and helpful and the price seemed fair.

I couldn't believe the bill. they were 2hrs late. did about 20mins of actual work then charged us…read morealmost $400 for 1 1/2 hr work. never using them again, i highly recommend you look elsewhere.