This is an amazing g place. The service we received was top notch; friendly, knowledgeable and…read morehelpful. Their shop is very clean and organized. Just a lovely community store, filled with friendly faces. They definitely go above and beyond for anyone who comes through their doors. We bought an awesome smoker, so they provide more than just fireplaces. Anything you need for your hot tub spa, give this store a shot. Thank you South Island Fireplace for all you do.

Phenomenal service from prompt and competitive pricing with Allan, updates on delivery, wood…read morefireplace choices and installation with Kerry! What a great and smooth experience and we get to have our "perfect for us" wood fireplace/chimney, couldn't be happier and highly recommend.

Cozy Home Fireplaces in Duncan Oct 2025 was friendly & reliable - great communicator & great work…read moredone. Fireplace looks great! Would highly recommend!

There not being many options on the coast I was reluctant to use their services due to word of…read moremouth bad reviews, however with little to no choice I had to use their service. The technician was rude, as we have never had a gas fire place before he belittled us and made us feel stupid for not knowing how a gas stove works. We've only ever had wood burning, it was as though it was a chore to him to have to show us the ins and outs, is this not what I was paying for? He also requested to use our toilet, which I can understand however not sure that's my problem. Will try my hardest not to use this company again.

Replaced a very old heating fuel furnace that was at it's "end of life" with a new gas furnace…read more Received a quote from Angelo less than 3 hours from his visit. Becky at the office, answered a few questions and altered our order to include a programmable thermostat with no problems. Sent updated information, and confirmed the install twice, at time of order, and again the day before. Their friendly crew were on time, paid attention to details, kept me informed as the install was happening, answered all questions. They double and triple checked the install. Checked the registers. Insured the gas stove was operating fine before wrapping things up, as the gas was shut off to run a new gas line. Removed the fuel line, shut off the fuel from the old tank and capped it as well. Ran through the thermostat settings. Cleaned up everything and used drop cloths. Place heats quickly, fan is much quieter and can actually be set to lower speeds if desired. The programmable thermostat helps reduce heating costs. So far, I am quite pleased and toasty warm. If I don't update this review, the furnace if working fine. ;)

Incredible team....from beginning to end, Coastal Heating made it easy. Their customer service is…read moreamazing and I would recommend them to anyone looking for heating solutions. It says 5 stars, but truly, they are 10! Thanks to Angelo, Becky, Paul and the entire installation team. Awesome experience. Look no further...this is the company to go with!

I have a new counter top and back splash of Quartz. Abstract Stone was prompt, helpful and…read moreprovided quality service at a price that was comparable, and lower than the competition.( I had two quotes and recommends from other residents in my building) Adding the extras of gasfitters to remove/reconnect stoves, plumbers to connect sinks and an electrician to manage plugs is added regardless of the company doing the counter top work. I would recommend the company without reservation.

Abstract Stone is wonderful. Andy at the office is super…read morenice and we were so rush to get countertop since shop which we were supposed to get couldn't do it anyway. They gave us good price and to contact with office was easy. great customer service. we would recommend Abstract stone!! Thank you Abstract Stone!

Zel built my front entry stone garden boxes. Exactly what I was looking for. Asked me all my…read morepreferences for design- height/ dimensions, stone-type, style and sightlines before getting started. Very pleased and great curb appeal. Highly recommend!

From the owner: Natural local Vancouver Island custom stonework. Fireplaces, walkways, stairways, pillars & posts,…read morestone features, patios, ponds and waterfalls. Veneers- Tuscany-style and Ashley-style. Local Vancouver Island DiCorsi sandstone, limestone, granite, river rock and marble.