We have had 5-6 dealings with the folks at Art's over the last 3 -4 years…read more We couldn't have asked for better service or response times. 3 times it was on stat holidays with furnace issues. They had great fast and friendly response times and treated us more than fairly. Don't hesitate to call them.

We had Dan come and install a walk-in shower when we first got our home. The job was done exactly…read moreas we wanted, and Dan and his son were the politest, easiest people to work with. Dan also came back to install our new hot water tank when needed, and will be replacing all of the Polyb plumbing in our home. We have found their work, and prices, to be exemplary in every way. highly recommend!

We knew we needed a new furnace when we bought our house a few months ago and also wanted to add a…read moreheat pump. We did some research and got 3 quotes from local companies that all have very good reputations. We decided to go with Servicexcel even though their quote was about $800 more than the others. The main reason we went with Servicexel is that they quoted on higher quality equipment and their system designer took the time to explain why, in plain simple language. Plus the equipment they quoted on have a better and longer warranty. After they provided the quote, they were very quick to answer all our questions. The ladies that answer the phones were very knowledgeable and prompt to help however they could. They also took the extra step to arrange for the rebates that we qualified for. Once they started to do the install, the technicians both were very knowledgeable and able to explain what they were doing and were very efficient. It was not the easiest install (due to the cramped and awkward furnace room and crawlspace), but these two technicians took it all and made it look much easier than I thought it would be. During the install they were very good at keeping the area clean and went through the whole area afterwards to vacuum up and make sure everything was back to normal. I would highly recommend Servicexcel and their dedicated employees to anyone that needs any type of HVAC service or replacement.

Just had our furnace serviced and couldn't be happier with their work and courteous behaviour…read more Helped us out with checking on warranty for problems we were having and phoned us right back . We are very pleased with company and employee and would recommend them. Thank you for taking the worry out of our hands

Absolutely fraudulent practices: They put a "call for free quote" advert on their website. I called…read morethem to come and look at my heat pump and give me a quote. Their quote was unclear (They just gave me the price of a new unit + labor but they did not say what the labor cost would be). Other outfits did and I went with another outfit with a cheaper and much clearer quote. Then, they hit me with an invoice!. When I disputed it, Their response was that they gave me a service and the "free quote only applies when you put in a new unit". Yet, they did not say that on their website. Steer clear of this outfit!!

Excellent customer service and they stand behind their work and products. Very professional, hard…read moreworking, clean and knowledgeable. They went the extra mile to make sure we were fully satisfied. For all your gas fitting needs make Blue Flame your first call.

Replaced a very old heating fuel furnace that was at it's "end of life" with a new gas furnace…read more Received a quote from Angelo less than 3 hours from his visit. Becky at the office, answered a few questions and altered our order to include a programmable thermostat with no problems. Sent updated information, and confirmed the install twice, at time of order, and again the day before. Their friendly crew were on time, paid attention to details, kept me informed as the install was happening, answered all questions. They double and triple checked the install. Checked the registers. Insured the gas stove was operating fine before wrapping things up, as the gas was shut off to run a new gas line. Removed the fuel line, shut off the fuel from the old tank and capped it as well. Ran through the thermostat settings. Cleaned up everything and used drop cloths. Place heats quickly, fan is much quieter and can actually be set to lower speeds if desired. The programmable thermostat helps reduce heating costs. So far, I am quite pleased and toasty warm. If I don't update this review, the furnace if working fine. ;)

Incredible team....from beginning to end, Coastal Heating made it easy. Their customer service is…read moreamazing and I would recommend them to anyone looking for heating solutions. It says 5 stars, but truly, they are 10! Thanks to Angelo, Becky, Paul and the entire installation team. Awesome experience. Look no further...this is the company to go with!

Mike, from Happy Camper just spent a full day here re-sealing our RV. We were very impressed with…read morehis work ethic and quality of service. He is a genuinely honest guy who takes pride in his trade. At the end of a long day, I asked him to take a look at our hot water tank. I was told by another RV Tech that it had to be replaced. I asked Mike for a quote. He assured me that the tank, although it looked like it was in need of replacement, would last a few more years. He also did a propane leak test to ensure that this was the case. A stand up guy who I would highly, highly recommend.

We are a gay couple who contacted Baker Plumbing to replace the main water line from the street to…read moreour house. We are not only very disappointed at the quality of service we received from Baker Plumbing, but alarmed and disgusted at the blatant violation of our home, the homophobia we experienced, and their continued unprofessional response. Poor Quality of Work - The work took a week longer than quoted - Their digging broke our lanterns and killed all our mature plants along the path - They discarded garbage and broken tools around our yard (and did not clean it up) - They widened the path to our front door without telling us this would be done - Their job required us to hire a landscaper and hardscaper ($1000) to clean up the mess they had made (above and beyond the path reworking anticipated) Privacy Invasion and Homophobia - Phil, the owner of Baker Plumbing, showed up unannounced on our doorstep a month after completion of work to hand-deliver the bill (they had not emailed or mailed a bill) - On our doorbell camera, we heard Phil say "motherfucking c*cksuck3rs, I know you are home" - The video also showed that Phil had looked in our front window (blinds were closed), and we have video and audio of him saying "I can see you f*ck1ng freaks in there, mother#ck3rs" - We told them not to contact us again or come to our home: they continued to contact us via text and email Phil's Retaliation -We paid the bill within 24 hours of having received it. We left a 1-star review due to their poor work, the extra costs we had to pay to clean up after them, and because Phil had called us slurs and violated our privacy. -We emailed Phil to confront him about his homophobic language. Baker Plumbing called us "slanderous" -Baker Plumbing then posted 4 x 1-star reviews on our B&B's google listing. They have never been guests. The message we are getting from him is loud and clear: I hate gay people so much I am not only going to use slurs against them, but try to sabotage their business as well.

My parents bathroom fixture had a water supply valve fail in their house. Called the very…read moreprofessional owner and he insured us he would have someone out to us asap because they were very busy. They phoned us back and reconfirmed that they would be here to help. Austin was very good! Thank you again! Dave and family.

A very comprehensive review and estimate for all of the heating, cooling, ventilation systems…read more Excellent advice on how to optiins. Loved that I called you got back to us right, your owner was already coming on Gabriola Island and added to his day. That is responsive! We look forward ti installing the suggested systems with you and expect it will all be smooth sailing with rdn and our woodstove. Thankyou. Susan and Sandy

While I was out of town in Dec 2021, I was notified that my furnace was making a huge , huge noise…read more In deep snow, a rep of Bryans went to my house and assessed the situation. A new motor was installed in Jan 2022. When another matter of concern later arose, Bryans also went out to check. Then in Sep 2022, I needed a condensate pump for my furnace which is at least 17 years old. A new pump was installed in 2 days, and the job done by Paul took only 1/2 hour. It is a great blessing to know that Bryans' entire staff live and work by such an excellent code of service. I can close my eyes and know that they will be dependable and trustworthy. God bless everyone at Bryans Mechanical. A million thanks !!! Joy L - Nanaimo BC