We asked Nu-Star Heating and Cooling to replace our failing 25-year-old HRV (Heat Recovery and…read moreVentilation) system with a new one that has similar functionality. Instead, they gave us a downgraded HRV that does not have a summer mode. As a result, our HRV expels cool air in the summer and retains hot air. This is a problem because a) we live on the ground floor and cannot leave the windows open at night for security reasons, b) Some rooms have windows that do not open, and c) We have a relatively "tight house." We told Nu-Star that we would write negative reviews if they did nothing to address the problem. Despite our requests, they have done nothing since March of 2022, and it is now November of 2022. If they change their tune, I am willing to revise my review.

A real plumber hero . He came when we needed him after hours and no one else had the time . Great…read moreservice and price . . Very glad I found him and he will be our plumber now

Our shower drain pipe froze in unseasonable cold in Dec after xmas. No one else would help us due…read moreto poor highway conditions. Dave got the pipe thawed quick. Thanks!

We hired E and S Heating to install a heat pump that met with Provincial and Federal guidelines for…read morethe rebate program. We were assured that they would install the correct unit. They installed a cheaper unit that didn't qualify and then tried to charge us $3999 more for the proper unit to receive a $4000 rebate. When we offered to split the difference of the lost money they wouldn't take responsibility for their mistake saying that the unit they installed had qualified before but it was actually not on the list for the rebate program. As professionals, we would expect them to know which units would qualify but they said they only have to give us a ARHI number. We were very disappointed in the service we received.

From the owner: We Have An Excellent Reputation, Family Owned And Operated Since 1984. We Have An A+ Rating With…read moreThe Better Business Bureau. We Aspire To The Highest Level Of Professionalism In Our Workmanship And Customer Relations. We Will Not Sell A Product Unless We Are Confident That It Will Provide Good Value For Your Hard-Earned Dollar. We Offer Many Services And Products Under One Roof, Which Helps To Make Your Decisions Easier And Less Time Consuming. 24/7 Emergency Services Available

I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

Requested a quote for a toilet installation, received two quotes from other service providers but…read morejust a request to phone his office for an appointment. It was a fairly simple quote, replace original toilet with another basic one on the ground floor. Guess he didn't want the business.

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Walk-in cooker was too warm, called Paul @ Centsible Heating, he had a tech there in half an hour…read more they checked the rooftop unit, refilled due to leak. He'll come back to see how things are a little later but our cooler is cool again! Thanks, Paul!