I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

Requested a quote for a toilet installation, received two quotes from other service providers but…read morejust a request to phone his office for an appointment. It was a fairly simple quote, replace original toilet with another basic one on the ground floor. Guess he didn't want the business.

The plumber arrived early and worked efficiently. It turned out that I had two issues and he…read morerepaired them both effectively. He new what he was doing and was very tidy.

I have always been happy with the quality of the service from Archie Johnson Plumbing. They are the…read moreonly ones I call now for my plumbing needs.

We have had 5-6 dealings with the folks at Art's over the last 3 -4 years…read more We couldn't have asked for better service or response times. 3 times it was on stat holidays with furnace issues. They had great fast and friendly response times and treated us more than fairly. Don't hesitate to call them.

From the owner: With over 30 years of experience, Art's Plumbing & Heating Ltd. is your source for commercial and…read moreresidential plumbing and heating in Nanaimo. We offer 24-hour emergency service. With two licensed Grade-A gas fitters and three Grade-B gas fitters, we have you covered, from furnaces and fireplaces to ranges and dryers. Art's Plumbing & Heating Ltd. has competitive rates and professional, guaranteed workmanship.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!

Wow, disgraceful! Way over charged for work performed. $900.00 for a two hour job with easy access…read moreand $30 in parts and materials. This was the second time I used them and the last.

I was in the plumbing department at Rona trying to figure out what plumbing part I needed. Carl…read morefrom Super Plumber was also there looking for a part. He asked me if he could help me... I told him I needed a short piece of copper pipe & Rona only sold pipe in 20 ft lengths... he offered to give me a short piece he had in his truck... we went out to his truck and he gave it to me... no charge. Thanks Carl... you're a good representative for your company. Robert - Nanaimo

My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.

Terrible service, lazy worker, didn't even provide the correct service and on top of that, but…read morewasn't even eventually fulfilled, charged full if not extra price. Left the project worst than before and attempted to book another appointment for another useless upsell. Terrible. This is also my review from Google reviews so do not mistake this for A troll complaint, it is to prevent other people from getting ripped off