I have found the service from Ascent to be good. I called them in November of 2022 for a quote on…read moremy cedar tree and laurel hedge. Jake answered my call and came out the following day to meet with me. I accepted the quote and the crew came out about 2 weeks later, they were on-time which I really appreciate. When they arrived I pointed out a couple of extra shrubs I wanted trimmed and they did them no problem. They got everything done in one day and cleaned up after themselves. Overall I am pleased with the service.

This company is almost impossible to contact. It took me over 3 months to get a reply to my REQUEST…read more for follow treatment for horsetail, which is a condition of Ascent Yard Care agreement. Jake finally acknowledged he would book a follow up but failed to tell me what date until I emailed him in all capitals. The follow up was booked for October 26. Ascent Yard Care was a NO SHOW. Lack of communication and organization is a huge issue l as far as I'm concerned. Would l recommend this company? NEVER!!!

Bartlett Tree Experts did a terrific job in revitalizing our very large, 30 year old Weeping Birch…read moretree. The work that they did should help the tree combat aphids and beech boring beetles. Look forward to many more years of our magnificent tree. I highly recommend this company.

Truly top-notch, friendly service today. They are a knowledgeable & quality company. They did…read moreeverything as I requested. Highly recommended. Perhaps it's something people say without really meaning it but in this case I was very impressed. (and no, I'm not a bot because if I were, I would be a much better Wordle player).

Just had Brian in again to do some work on our trees. I can't say enough about him and his crew…read more Professional. Knowledgeable. Extremely hard working and more than fair for pricing. If you have any tree work needing to be done, call Empress! Trust this expert. You won't be sorry.

From the owner: Empress Tree Service stands out because of its dedication to high-quality, personalized care for…read moretrees Customized Solutions: Each tree and project is different, and Empress Tree Service tailors its approach to meet the unique needs of each property and tree, ensuring optimal tree health and safety. Commitment to Preservation: Empress Tree Service emphasizes tree preservation with methods like tree protection fencing, and has experience managing projects where tree health and building activities intersect. Reliability and Trust: Clients trust Empress Tree Service because of its reputation for reliability, safety, and ethical tree management. You’re known for following best practices to keep trees, landscapes, and construction work compatible. Customer Satisfaction: Whether it’s a small residential property or a larger development, you aim for long-term relationships with clients by ensuring satisfaction with all aspects of your service.

Responded very quickly and completed the same day! They did an amazing job and cleaned up…read moreeverything...you would have never known they were there! Friendly and fabulous customer service...I would highly recommend!

Although I ultimately didn't hire Scotty because my situation involved a complex infestation…read moreaffecting a large number of mature Garry oaks, he was extremely helpful throughout a series of text exchanges and pointed me in the right direction. I was genuinely impressed by how willing he was to help, even knowing the job might be beyond the scope of his service. That level of honesty and professionalism really stood out to me. I'll definitely consider using him in the future.

Our second time using Scotty Tree service. Excellent company to work with. Their friendly crew…read morearrived as scheduled, and did a fantastic job on our property. Highly recommended. Will be using them again in the future.

I'm amazed that they are in business given that they never even bothered returning my phone calls…read more Not impressed. I also am a small business owner in Victoria, and long time resident.

Very unsafe driving by whoever on staff that rides the enduro motorcycle. I had to lock up my…read morebreaks and stall my truck because this person used the bicycle lane to pass everyone waiting to butt in and squeeze between me and the person ahead of me. Would not consider ever hiring this bozo.

Jason inspected a tree at our new home as we had concerns that it was dying. Unfortunately it had…read moreto be replaced but Jason assisted us in selecting the appropriate tree replacement and arranged a time a few months later to have the old tree removed and new one planted. He also relocated another tree of ours from a pot to a permanent location in our backyard. Jason and his crew (Kevin did our work) were extremely professional and obviously enjoy what they do. They did both jobs in record time coming in under the original estimate. They also provided a lot of tips to ensure our new trees would thrive in their new environment. I would definitely recommend Jason and Green Crown.

I needed something done about a rogue tree that took root and had over the years grown way too…read moretall. I had send a few emails out to different companies but hadn't got a response. Impatience, moi??? Using the yelp app, I typed in "tree removal" and after reading the reviews (plus the hidden ones) I text Jason, he quickly replied and we set up a time for him to drop by to give me some options. It was decided that removing the tree was the best route. He even suggested us to remove another wee tree (i thought it was a bush) that was growing up the side of our fencing. It looked harmless to me but Jason told me that it was a super fast grower. The trees where gone, the place cleaned up and a very fairly priced invoice sent to me within the week. The real beauty of all this was I never even had to meet him in person. This was all taken care of without me needing to be there. Awesome communicator. We look forward to using his services again, this time for pruning. Perhaps, I'll get to meet this great guy face to face. ;)

We had the Tip Top team back this year to do some work to clean up and cut back any dead or unsafe…read morebranches. These folks are so professional and pleasant. When they leave, the only remnants of their work is up in the trees. Nothing is left behind on the ground as evidence of the amazing work they've done. I highly recommend them and will have them back, when the time comes.

This is the best team I have ever met. The owner and all the workers are exceptional people. The…read moreteam are experts and were careful, conscientious, and thoughtful. They listened and worked methodically and safely and the entire team is a gem. They did the job to perfection and didn't damage anything, which is often a problem with workers. I would give them ten stars out of five. You are the tops and deserve your name. Thank you so much! Wish you did other things and I'd hire this team for all of my jobs I need done. Lindsay

The Climbing Fox crew that pruned my hedges at my home today were extremely friendly and very…read moreprofessional! The quality of their workmanship is outstanding. Well done and thank you!

Horribly overpriced and not at all competitive. The person who showed up was rude and very…read moreunfriendly. Poor representative fore the tree service. Was going to surprise my son and future daughter-in-law by paying to have their yard cleaned up before them getting married!