TERRIBLE, UNDENIABLY AWFUL MANAGEMENT - STAY AWAY, YOU'VE BEEN FOREWARNED!!!…read more Requested 1 day pass to move daughter out of Cascades. Despite repeated pleas, I was denied a piece of paper to park long enough to check our daughter out of her apartment. This after 4 years of leasing - they could've just issued one but was REFUSED IN NO UNCERTAIN WAY, STERNLY WITHOUT ANY KINDNESS OR COMPASSION IN THEIR HEARTS!!! To be polite to other guests to not obstruct the loading zone (1st photo), we have paid for parking at the 2nd Street Parking run by the City of Gainsville (2nd photo) for the last 4 years to ensure we parked no longer than 15 minutes in front. So I pleaded with them to issue me a piece of paper with Cascade Logo for just long enough to move our daughter out but was forcefully declined despite repeated requests. TERRIBLE MANAGEMENT - They only take your lease payments (paid over $60k for our daughter to stay while at UF) and show no compassion or common sense when it matters. TERRIBLE UNDENIABLY AWFUL MANAGEMENT - STAY AWAY, YOU'VE BEEN FOREWARNED!!!

If I could give zero stars I would…read more The apartment I rented was so disgustingly gross. I've asked around and apparently all Trimark properties are like that. Bugs, a foul stench, mold etc. And like others have said you can't get rid of any of it no matter what you do. Also horrible office staff horrible maintenance just don't do it. Not worth it. They also up the price of rent every year for some reason. Not sure why because nothing has improved.

Have you seen the way they allow tenants to live nasty with junk all in the front yard? When one…read morecalls with a complaint such as people from other areas stealing parking spots to tenants using the trash receptacle that one pays for monthly, and they do NOTHING. They don't care. They won't put up Towing signs in the lot whereas their other properties, they do. Regarding the trash can, all it would have taken was for them to send out an email reminding tenants not to use anyone else's trash receptacle. The larger the receptacle the more money a tenant pays per month from GRU. Why couldn't they send out reminder texts/emails to not steal someone's trash receptacle? It got so bad that there was used cat litter dumped in it and meat packing that would had meat juices that would rot and cause maggots. I had to buy a drill, lock, and chain to keep people from using my trash receptacle. Management did not care. I communicated on all these issues. It was very inconvenient to have to unlock it anytime I needed to use it. There is one neighbor that is sooooo petty, who would take every person's trash receptacle to the road the night before trash day and leave mine. There are about 6-7 trash cans there and he'd walk every one's down to the road and leave mine. I'm fairly certain that no other neighbors asked him to take theirs down. I think he was the culprit that used mine and got mad when I put a temporary lock and chain on it and wanted to be a little sore loser and "show me". All he would have had to do was ask if I minded him using it sometimes. I would have said ok but please don't put used litter and meats that cause maggots. (I had a large receptacle. His was the tiniest). Again, I paid for this. I moved out of that apartment because of how the trash situation was not handled by management. (I tried getting help from GRU and they said it's the landlord's responsibility. I am so much happier where I live now. Neighbors aren't petty like that guy and management is wonderful. I drove by that place recently and it is so junky. lol. It's gone downhill thanks to the office personnel who won't help anyone. One neighbor thinks he owns the front area and has sooo much junk with a small wire fence around it. This place is gross and these people charge over $1400 a month. I'm sure it's higher now. The maintenance guys were really nice. The only complaint was the upstairs was ten degrees higher than the downstairs. The company would not pay a heating and a/c guy to fix it. The heating and a/c guy told them what the problem was. The woman who owns his property won't put any money into it. You should see the community washer and dryer. They sit in tandem with about a foot to walk beside the washer to get to the dryer. You can't walk with a laundry basket at your side. You have to lift it overhead to get to the dryer. lol. The two machines are coin operated machines. lol. It's a creepy setup. Management does not care about how gross these apartments are. If they want to not care then charge $500 a month. Don't get me started on how I requested to view one apartment and ended up having to tour another. It was the grossest one of all and has a patio with a tall wall surrounded it. Useless. You can't sit on the patio without being blocked in by concrete walls. It also faces the parking lot. A girl named Anastasia was the one who showed the property and lied and said the one I was going to tour rented twenty minutes prior. I was counting on the other apartment. I had a family emergency and had to move to Gainesville to be close to a family member really quickly. They played the 'ole switcher-roo on me. Had I had some time I would have not rented there. The entire building is creepy. I'll leave it at that for now. Pictures to follow and more added to this review.

Great experience! James and Michelle helped us immensely with the poor smell the previous tenants…read moreleft from their animals and poor cleaning habits, at first we were concerned the smell would stay, but they took our issues with the smells and cleanliness and worked hard to fix it. Afterward it smelt fresh and clean!

Be careful using this shady company. When you move out, they will charge you for unnecessary stuff…read more Document everything! Thank you Chris Camps for not communing with us and making our rental experience horrible! If you are looking for a rental company, do not use these people.

Worst place to rent from they are the most rude and racist…read moreCompany ever I've been attending with them for four years are they do is be disrespectful racist hanged up the phone. Don't even bother in contact you guys when you need service or anything I recommend do not rent from them.

Please renters don't rent from them just move on. I have 16 years of renting under my belt, I'm…read morejust trying to help you and stop them. I will later attach a few other rental companies my husband and I used. But really anything is better then these people. To: AMJ, INC of Gainesville, FL Someday when I win the lotto or make a ton of money I want to buy this company and then fire all your employees that work in this company. This company is by far the worse place I have ever rented from. You were in our condo more than we were. You lied to me and when I caught you in a lie you never apologized. Places I rented from before and after have always given us our deposit back and yes I had a dog. You charged us for stuff that we complained about before we moved in or the stuff that was your fault because you were in our apartment more than us. You stressed out and killed my dog. Even after I told, asked and begged you to tell me before you entered our apartment so I could remove my dog from the condo. She was sick but added stress would make her sicker. You are a sneaky, dirty, dog killing company. And what goes around comes around.

FIRST INCIDENT My lease stated that I submit a receipt that…read moreverified I had the carpets cleaned by a professional company or I would be charged a fee. I had been given verbal permission via telephone from a AMJ employee to arrange for my carpets to be cleaned after the date I turned in my keys and to submit my payment for the cleaning rather than a receipt. Upon surrendering my key along with a check, I requested a written receipt stating that my check satisfied the requirement stated in my lease, I was then told "I have been working here for 16 years sir and I have yet to lose a check, thanks" from the receptionist. I reassured her I was not attacking her competency and that the receipt would serve as a amendment to the lease I had previously agreed to, she continued to oppose. I then asked to speak to the manager of the office, after having to basically beg her to get the manager, the manager came out of her office on her own accord, presumably from listening to our verbal engagement. I further explained why I would like a receipt and suggested that a sentence and a signature on a post-it note would suffice, I was still denied. I left that altercation frustrated and empty handed but still brushed it off. SECOND INCIDENT I received a small portion of my security deposit back stemming from deductions that included: $105 garbage removal, and $185 cleaning. I was upset as I thoroughly cleaned the unit by following every step on the checklist they provide as well as puzzled due the fact that I left no garbage other than what was in the valet trash can and recycle bins assigned to my unit. Nonetheless I understand the process and decided to submit a written dispute as instructed. Having been only a month since the first major incident, I entered the office and politely asked to speak with the office manager, the receptionist once again felt the need to make this as difficult as possible, she saw I held an envelope in my hand and instructed me to leave it with her because the manager will not discuss the matter with me in person. I told her I have nothing tho discuss in regards to my dispute it is regards to other matters, I continued to be denied on the grounds that she " worked there for 16 years and this is their policy". I decided to ring the bell on her desk that said "ring for assistance" in order to attract the attention of someone other than the receptionist. This made her very upset as she snatched the bell and screamed "I need you to leave now". At this point a gentleman emerged from an office and I requested to speak with him outside. I came to the understanding that this gentleman was looking to resolve the short term situation, and was not in a position to address the unprofessional behavior of the receptionist although he was genuine and courteous. I presented him the letter, asked how long until I should expect a response, shook his hand then left. THIRD INCIDENT Approximately 5 minutes following the second incident, I called the office and politely requested to make an appointment to speak with the manager of the office at a time that worked best for them (I tried to slide in under the radar but I knew she would probably predict who I was) she asked for my name and put me on a brief hold. I AM APPALLED AT WHAT HAPPENED NEXT.. A woman answered the phone, I said "hello, is this the office manager?" to the response "Yep Im the manager, head of HR, I do it all, you finally got me" along with a chuckle. I attempted to formally submit a complaint about the receptionist, but was interrupted by her attempt to educate me on their "policies", I asked if there was a policy that nobody can speak to a manager unless the receptionist deemed it appropriate, more laughs*. I then asked if my complaints will be addressed or are they falling on deaf ears. She asked me to proceed, I began to explain to her what happened on the first incident, she cut me off again, laughed, and told me " yeah I was there that day, I talked to you, so you got two verbal confirmations that your check was okay". It was evident that she was not actively listening to me and understanding that the situation involved the lack of respect I received from the receptionist, as well as the receptionists inclination to attempt to handle every issue as if she herself was the manager, nor did she care at all, so I told her politely "I don't feel that you are taking what I am saying seriously, so I will find another way to address this issue, thank you for your time, have a great day" she said okay and we ended the call. Here I am, literally my last line of consumer defense, power to the people. I would also like to include the Merriam-Webster definition of receptionist should she or her manager have the opportunity to read my thorough review. Definition of receptionist : a person employed to greet telephone callers, visitors, patients, or clients

I don't write reviews. I do read them, and I am grateful for all the people who take the time to…read moregive honest feedback on their experiences. But generally speaking, I have sort of a caveat emptor approach to life and I usually just figure, oh well, lesson learned ig. Other people might have different experiences than I did, don't let me bash something indiscriminately. Having said that, let me give you some valuable advice about Ridgemar Commons and how to deal with the Property Manager from Hell. To start with, there were many things I loved about living at Ridgemar. My unit was small but in great shape. It was typically pretty quiet (though if you can, try to get an upstairs unit as there seems to be very little dampening of sound between floors and the footsteps overhead can be obnoxiously loud), parking was close and plentiful, and the location is fantastic. I cannot say enough good things about the maintenance staff, especially Adonis, who was the go-to guy for my building. They were quick to respond, super knowledgeable and skilled at what they do, and are just generally good people I enjoyed being around. The problem was literally one person -- the property manager. For the life of me, I can't remember her name anymore, which was annoying at first because boy do I want to call her out by name. But then I realized that my brain had opted not to store that information and honestly? Mad respect for that. So the details of my story are insane and lengthy so I won't go into it here. And in all honesty, the issue began over a mutual mistake that we *both* made. But although I immediately owned up to my error once I understood what had happened, she kept doubling down again and again, *insisting* that she had done something that she absolutely did not do. The upshot of it was that I was being told that I had canceled my lease when I had not and that I needed to be out of my unit in 48 hours because it had already been rented to someone else. I called two attorneys I happen to know, explained the situation, and asked if I had any recourse. Both of them gave similar advice, which was that yes, I could take this to court, but without documentation proving what either of us had done or not done, it would be tricky to litigate and resolve. So I did some digging, and finally found the company who actually owned the complex. I reached out to them and within days I had a new year-long lease at the same rate. I spent that year just keeping my head down and biding my time. Until today. Because now, after I have moved away, received my deposit back, and it has cleared my bank, I am here to warn others about the unprofessional, dishonest, and aggressive way this property manager handles tenants at Ridgemar Commons. I wish I could express to you all how bad this situation got, how distressed and terrified and anxious I was for those few days. I couldn't eat, couldn't sleep, cried constantly, felt shaky and lightheaded, and had a racing pulse at all hours of the day. It's the closest I have ever come to a complete collapse. And it was all because ONE PERSON refused to admit that she had made a mistake. So what's my advice to folks thinking about moving to Ridgemar Commons? There's still a lot of good things about this place, and for the most part they outweigh any of the negatives. But take it from me: be prepared. Go into it with your eyes open and know that the only person you can fully trust here is yourself. Document absolutely everything. In writing. Do not be afraid to talk to attorneys and to tell the property management that you have. And if push comes to shove, reach out to the company that owns the property (they're not always easy to find, I had to do quite a bit of sleuthing). You are your own best advocate. Don't be taken out by someone who parades around as an adult but has not yet grasped the concept of owning up to mistakes and correcting them or taking responsibility for her own actions. Good luck!

Loved living here the past two years! My husband and I are both graduate students and would have…read moreliked to stay for the next 5+ years. Unfortunately, our rent kept increasing each year and got to the point that it was no longer feasible for us to afford it. We lived in a two bedroom, one bathroom unit. This community is clean, quiet, and updated. The pool and gym are never busy. Have never had any issues with bugs, maintenance, or the front office. Parking is free and guests can park without a pass. You can find apartments with more space for less price around the area, but overall, would recommend the complex! I wish there were options to sign for longer than 12 months in order to minimize the increase in rent each year.

There are not enough words to express how happy we were working with Delphine and TerZa realty. If…read moreyou are buying, selling, or looking for property management- you WANT Delphine and her team on your side! This was our first home purchase and Delphine was so patient and explained the entire process. We could tell she was elite in her area. She ensured we were well represented and not taken advantage of. I would highly recommend TerZa!!

I would definitely recommend Delphine Lampert with TerZa Real Estate…read more As an investor and also a homeowner, I have had the opportunity to work with Delphine on several occasions. She has helped me purchased and manage rental properties. Delphine has always been very responsive, honest and gave me great advice. Recently, when I had to sell my primary home, I did not hesitate to contact her again. I really felt Delphine as a broker knows very well her business. She is very knowledgeable of the area and use marketing professional pictures and video tours made by professional photographers. She got my house sold quickly. Thank you for your hard work and professionalism.

I relocated to Gainesville Florida 2 years ago and gave a 5 star review then. I recently moved to…read morea different townhouse, also under Carl Turlington. My review is still 5 stars. Alicia is so efficient and prompt with the entire process. She maintained constant communication via emails, and text messages. Our deposits from 2 years ago was transferred to the new location in full with no questions asked. The only thing I marked on the inspection sheet was a rusty shower rod. The office texted and asked if I wanted a replacement. Within 2 days it was replaced. I am not sure why there are so many negative reviews, but I can say this . The office staff, Alicia, and the owner are the most wonderful and kindest people I've ever met. I certainly am a very happy Tennant. I plan on staying with Carl Turlington for a very long time!

Probably one of the most unprofessional, dishonest, and money-seeking people I have ever worked…read morewith. I am not even sure where to begin. PLEASE read your lease carefully if you, for some odd reason, decide to sign a lease with them. They WILL require you to perform a professional carpet cleaning and provide a receipt of that. Furthermore, they essentially require you to completely turn over the apartment/condo at the end of the lease for the next person. They do not want to do the work or put the money in to do what THEY are responsible for. Thus, they will 100% take a substantial amount of your deposit. That is why the deposit is as high as it is with them. They will use that to cover the expenses and pocket the rest of the money. I have proof of emails and messages if anyone wants them. Please send me a message! Also, had water damage to the roof within the first 6 months of moving in. Lost a $899 couch to water damage. Was never compensated for it nor did they even apologize. They "tried" to reach out to Bosshardt; however, they both got into an email war about whose responsibility it was. Issue never got fixed. Have proof of emails if anyone would like to see it! All in all, I would avoid this company and renting from them AT ALL COSTS. Alicia (the manager) is very unresponsive and never responded to my last email in terms of negotiating me getting some of my substantial about of deposit that was taken from me. They said the apartment had dust and dirt (up on the 20 foot windows). My significant other and I cleaned the place for 2 straight days. Still wasn't good enough for them. Thus, used our security deposit to completely turn over the apartment for the next client. Again, if anyone would like further information or proof of anything please don't hesitate to reach out. I fully expect a response from management to this post. I am professional and work in healthcare. After dealing with everything I did this year and providing care to COVID patients, they did NOT even once reach out or show appreciation. Again, AVOID AT ALL COSTS! Be safe everyone, we will get through these times together!

I recently sold my home and Myles Grayson and Rhonda Cameron of Union Properties were outstanding…read morerepresenting me in the transaction! Starting with valuating the property by exploring comps in the area and organizing an open house to bring attention to other brokers, my home was marketed extremely well. They receive 5 stars plus for navigating a somewhat convoluted transaction which required serious negotiating skills. When obstacles arose, they were quick and determined to solve. Selling a personal home can be quite emotional and they were there to support me throughout the process. I cannot imagine another firm offering better service. I highly recommend Union Properties as either your selling or buying agents! They know their business and execute nunfanainaalll

If you're considering renting from Union Properties in Gainesville, I encourage you to carefully…read morereview tenant experiences before signing a lease. On my scheduled move-in day, the property was not ready for occupancy, it was dirty, unsanitary, and required me to postpone my move at the last minute. Shortly after moving in, the bathtub leaked under the floorboard and caused flooding that spread into my bedroom and damaged personal belongings. The plumber said it was completely avoidable if they had only done a thorough check before renting. Throughout my tenancy, multiple maintenance issues went unresolved or were handled poorly, including broken blinds that were never properly repaired despite repeated requests. I also experienced privacy concerns when workers arrived without notice and looked through my windows, and after a pressure-washing visit, my air conditioning stopped working, leaving me without AC for two months during a Florida summer. Despite these issues, I made every effort to leave the property in excellent condition, spending hours deep cleaning, completing all required move-out procedures, and even returning my keys early. Nevertheless, more than half of my security deposit was withheld. Between the poor condition at move-in, property damage caused by maintenance issues, lack of timely repairs, privacy concerns, and disputed deposit deductions, my experience was frustrating and costly. I'm sharing this so prospective renters can make an informed decision and avoid the stress, inconvenience, and expenses I experienced during my tenancy.