We went to Mattress Stop the other day and David greeted us. He was very friendly and informative…read moreregarding mattresses. He offered me a Beautyrest Black floor model that I liked but couldn't bring myself to pay $2000 for a mattress. I was looking at paying around $1,200 but didn't see one I liked for that price range. I would definitely recommend this store to family and friends. They have a local brand mattress that was very reasonable and great quality. It's definitely worth stopping by mattress stop to take a look.

I was on my way to Living Spaces to look for a Mattress. I seen Mattress Stop at the nearest…read moreintersection. Decided to stop and I was greeted by some beautiful friendly pets and there was David who was very welcoming. I explained what I needed and he was very knowledgeable and had loads of important information on the type of bedding that may be a good fit for me. Well after a good while I decided Living Spaces was not in my best interests. David gave me a deal I knew living Spaces was not going to give me because of the budget I had. We negotiated a delivery day it came on time. Delivery person was very professional, friendly and quick. I will be referring people to David at MATTRESS STOP !!

Keith Palafox is great with customer service. He did not upsell us or ignore us. He gave us the…read morebest customer service We did end up purchasing with him and I got exactly what I wanted. Can't wait for my mattress to arrive. Store was clean. Keith is welcoming. I will update if we have issues with delivery. Let me not forget to mention that there was another gentleman working there who also got up to greet us. There is ample parking. Store is large. You don't get bothered with annoying sales tactics or upselling. This was great. We had the same experience at another store where Joey T was magnificent. Joey T provided the utmost respectful and helpful service. We went back to his store and he wasn't there. But we kept looking at other stores. And we stumbled upon an equally amazing person, Keith. Glad we were able to find what I needed.

It was time to look for a new bed. Our old bed, only 6.5 yrs old began to sink on my side. Actually…read moreI fell out of bed twice and hit my head... that is the time to get a new bed. Went to a mattress store, and got a bad vibe on the employee. So we left there and went to Sit & Sleep because I found a bed online (oh no) and wanted to see it in person. According to the ad, it was available at Sit & Sleep. When we walked into the store, it was quite large inside. We were greeted by a man, named Javier, who helped us. I told him about the bed I had seen online... he was quick and honest about that bed... not to be mentioned here, but when he said they get a lot of returns on that bed I said... NO...I did get to sit on that bed, and NO I sunk on the side... We started looking at the beds. We both agreed it was to be a Cal King size bed. When we stay in hotels, we always get rooms with a king bed, not a Cal King bed. I measured our bedroom length & width. Cal King bed is 72wide x 84long. King bed is 76wide by 80long. I knew a Cal King would fit better in our room which is 12ft by 11ft. My husband really did not care that much with bed search, just as long as I am comfortable, that is what matters most. I have sciatica and lower back pain, so we need a firm bed that can hold up to our weight. We tried the first bed out. For me I felt it in my lower back, I could feel my back hurt a bit... too hard. The medium bed next to it was nice, but to me it felt too soft... Kinda like the 3 Bears: momma bed too soft, poppa bed too hard... And so we looked at a couple more beds, then came to bed that we ended up taking home. King Koil Onxy Hybrid. I sat on the side of the bed, as I do every morning and night. I sat on the end of the bed; I did not sink. This is important to me. The bed needs to be firm and be able to sit on the sides without sinking. Hubby laid down, he was happy, almost fell asleep... Javier asked if we thought about adjustable beds. I was curious, so he pulled out the remotes for it and raised the bed up. How comfy can it get! WOW, very nice. I knew in advance that an elevated head actually helps those who snore, like my husband. I was hooked. Javier did his job well. We ended up buying it. We also got the base for the bed. It is not a low-end value of a bed. Plus, a set of sheets and mattress protector. Why not splurge on a great bed. The one thing that caught my eye on the bed: 25-year warranty!!! That is huge. As my husband said "this will be the last bed we buy". I'm sad, but it is true, I am 64 yrs old. We have had the bed for a little over 2 weeks now. I have slept better, my husband does not snore, unless his side is lowered. Every night I have had my side elevated. It is comfortable. We even had both sides at almost a 90 degree angle watching tv in bed. We do need a headboard, as I did lose my pillow one night lol. If you are looking for a great bed, don't mind paying the price, look at this bed.

MATTRESS SAGA Buying…read morea mattress should be easy. Just look around Los Angeles and you will find more mattress shops than you can imagine. Alas...my new mattress plan turned into an unpleasant month-long saga. Happily, this tale has a happy ending. Read on. I did my research and quickly found that Amazon had the exact mattress I wanted: Nectar Hybrid Queen 12" mattress. The price was competitive and they provided "white glove" service gratis. A mattress, Amazon...what could go wrong? In a word, everything. The first delivery went well. Except, as the truck pulled away, I noticed that they had brought the wrong size - a Full instead of a Queen. Since the package had been opened, Amazon couldn't take it back, so I donated it. Ten days later, the Prime truck arrived and before the men were about to carry the box upstairs, I noticed the word KING. Yes. They brought a King instead of a Queen. Bye bye second wrong mattress. Even Customer Rep was shocked. Another ten days, delivery day arrived and I felt confident. Lightning seldom strikes twice, let alone three times, but there it was - an email from Amazon, declaring the mattress had run into delivery issues and they had no idea when I would receive the mattress. Several frustrating calls to Customer Service and Amazon Logistics and I was done. The internet is a big place and yet luck was finally on my side. The first store that showed up on my computer monitor was Sleep Cycle Mattress in Torrance. I wrote a succinct, no-nonsense email: "do you have a Nectar, Hybrid, Queen, 12 mattress and can I have it by tomorrow? Incredibly, the owner immediately responded with "yes and we can have it to your home in Santa Monica tomorrow by 4:30." Seriously?! I met Kevin (Barkiev) Jarliekian, the owner, at 10:30 on Saturday morning. The showroom was impressive but more importantly, Kevin was a most welcoming, no-nonsense gentleman. He quickly led me to my mattress and had me try it out. Minutes later while he was writing up the invoice, we chatted easily and the showroom started filling up with his friendly, professional staff as their day begun. A half hour later, when I was in my car heading back to Santa Monica, my phone rang. It was Joe from Sleep Cycle, letting me know that he was in the delivery truck and would be at my home in 35 minutes. Seriously? I arrived home 5 minutes before the truck showed up and within 15 minutes, Joe and his partner had come and gone, having set up the mattress, removed the packaging and without scraping my newly painted walls and staircase. A half hour later, I received an email from Amazon about the order I had actually cancelled before heading to Sleep Cycle - it was to inform me that the delivery was pending and they were unable to provide a definitive day or time. And the beat goes on. Do yourself a favor. When you or anyone you know is in the market to buy a new mattress, don't bother to research and compare. Head for Sleep Cycle and speak with Kevin. You'll save yourself a lot of conversations from disinterested sellers of mattresses and Kevin's team with reward you with a good night's sleep. HIGHLY RECOMMEND.

Kevin was excellent to work with. He gave me the education I needed to separate soft, medium, firm,…read moreand hybrid mattresses. In addition, he pointed out the unique features of the special mattresses. After two trips in one week, we walked out with one of 14 floor models that were on sale from Memorial Weekend. In one week, we went from being unsure of what to buy to having a bed purchased and delivered from Mattress Cycle. I'm relieved that I no longer needed to decipher fancy terminology online, and took it to the sleep cycle store instead.

I love Neil Leeds, he's a great salesman and a caring dude. I once wanted to buy a mattress and…read morecalled his personal cell number (which I know because he's given it on a podcast I love!) and he returned my call and answered all my questions! He seriously WON'T BE BEAT!

Mattress store is closed during normal business hours and got a sign on the door saying they only…read moreopen the door and see customers on appointment only basis. What a joke. Never got a call back either. Went to Bob's Furniture down the street and bought the mattress from them. Now the owner of the business replied to this review with bunch of bs lol I was there at 10AM right when you're open for business, so your bullshit excuse about lunch break and etc goes out the window buddy. I bought a mattress there 2-3 years ago and someone was always there and store was actually 'OPEN'. Good luck with your shitty business tactics.

David was very helpful and answered any questions I had. He helped me understand what I was looking…read morefor and helped secure a great deal!

David was so professional and patient with me and my husband. He took his time with showing us how…read moreto choose a bed. Most places we went to did not provide us with this type of service. The prices was definitely right for us. David was very helpful and kind human. I would definitely purchase another bed with him in the future. THANK YOU DAVID!!

Fantastic customer service and knowledgeable staff. Anthony was kind and informative. Definitely…read morerecommend this location.

*Update: New mattress was delivered and set up on time, old mattress and box springs removed and…read morehauled away. Pillows shipped via UPS and arrived a few hours before the mattress (and adjustable platform). The delivery guys were 5-star. Friendly, respectful of my home, fast and efficient. I tipped them $50 cash - they earned it - HEAVY lifting up/down - it all turned out great. Mattress Firm delivered what they promised! Recently, I had not been sleeping well and suspected my mattress might be the problem. I tried rotating it and got a few nights of temporary relief, but the discomfort quickly returned. My wife felt the same way and told me the mattress no longer felt supportive. Thanks to her habit of saving receipts, we discovered that our "luxurious" Stearns & Foster was actually 15 years old. It had served us well, but we had clearly kept it past the typical 10-year lifespan. After doing some preliminary research, I decided to visit Mattress Firm, a company I have trusted for years from my time in Northern California when they were still Sleep Train. I was pleasantly surprised to find a location close to home, so I headed over. What an amazing experience. The store associates Jackson and George were fantastic. Jackson was our main associate and he was knowledgeable, patient, friendly, and completely focused on helping us find what we truly needed. There were no high pressure sales tactics and no pricing games. George offered helpful advice when asked, and his input made the experience even better. Seriously, could mattress shopping actually be fun? In this case, yes. We ended up choosing a Tempur-Pedic mattress with an adjustable base, something I never expected but am very excited about. I am already looking forward to finally sleeping comfortably again. Thank you to Jackson and George for making the process enjoyable and stress free. And thank you to Mattress Firm for hiring and training such outstanding people. Combined with competitive pricing, it is easy to see why you remain a trusted national brand. 5 stars.

Needed a new mattress and we went into this location and I'm glad we did. They had some good sales…read moregoing. The salesman Brandon was super nice. Explained all the different mattresses to us. Let us check out a bunch of different options. We went with one that we really liked they had next day delivery with lots of discounts and free delivery. This is definitely an A+ place to get a mattress. They had a lot of selections to choose from. They also had a special Labor Day sale going for 0% financing so with the discounts everything was really good. I would definitely highly recommend this mattress store and I would use them again if I needed another mattress.

Eduardo and Beto delivery fellas were friendly and helpful. On time too. Mattress firm has great…read moreprices and often flash sales on certain products. Bought queen mattress and box spring.

Purchased another mattress and once again, a great, no-pressure experience…read more Sincere thanks to Patty and Lilly, excellent saleswomen and listeners, very informative in regards to what you're seeking and will give feedback if what you're seeking is realistic, or not. Straight talk! HIGHLY recommend Good Night Mattress - a long-time store in the community, with valid reasons. Want PERSONAL attention - AND great prices? GO to Good Night Mattress, and bypass the big box stores. You simply will NOT get the same high quality service.

I live in Los Angeles and was looking for a new mattress with my girlfriend. We decided to visit my…read moreparents in San Pedro and went to the local mattress store where we met Alex. He was extremely helpful and knowledgeable and helped us find the perfect mattress for our Venice home. We went with the California King Tempur-pedic and could not be more happy with the mattress.

Good Bed but terrible service and bait and switch pricing. Be very careful. We felt were were being…read morerailroaded after going back again and being quoted different prices between my wife and I. Buyer beware of this facility / business. Scammers.

Crystal's smile and customer service were spectacular! She was a great help in my selection for a…read morenew mattress. Storefront is clean, sleek, and modern. Very happy with my experience :)

FINALLY A PILLOW THAT ACTUALLY REALLY WORKS!…read more After staining my neck during rigorous exercise last year, I've been changing our my pillows like they were going out of style. I feel like I've tried everything from soft to firm to memory foam etc. Couple of them seemed to help relieve my neck pain but after about a week or so my neck just went back to feeling pain. Mind you, the pain affected practically every part of my life. Work. Play... You name it. A couple weeks ago I walked into the Del Amo mall and into the Casper shop. Christian, the salesman helped me out. He was extremely knowledgeable and I could tell excited about the company. He pretty much knew everything there was to know about each series of products and was able to convince me to try them out. Lo and behold, I found something immediately that seemed to relieve some stress off my neck. I'm not going to lie, there was some sticker shock because these products are not cheap. But very very very glad I decided to make this purchase. I purchased one of their Casper Hybrid pillows and for real, I haven't woken up in pain since. At first I thought it was going to go bad like the other pillows but it's been staying true ever since. If I'm not mistaken I'm going on 3 - 4 weeks now. Seriously, if you have some sort of pinched nerve neck pain or just want to have a really really good pillow. You should definitely treat yourself to this luxury. It'll change your life. No joke. One of these days, I'll save up enough money and get one of those mattresses. Not exactly sure how much but I just know it'll set me back... But I'm going to need to make that purchase one day because I am sure it will change my life. Going to Casper and change your life. Ask for Christian, he'll know exactly what you need.

Update: I received my dream mattress, foundation, bed frame, & waterproof mattress cover and I just…read morehad THE BEST sleep last night. I am so very satisfied with my Casper purchase- definitely worth the investment for my sleep health. Again, Michael was so great with keeping me in the loop with communications on delivery and ETA. I highly recommend checking out this Casper store. I've experienced nothing but excellent customer service!