Me and my family love this place. We always have great service. We have 5 kids ( ages 7yrs-4months) and this is the only place we can go and everybody LOVES their food. And we get our food be for they can say I'm hungry lol. Plus the bathrooms are always clean even when the place is packed. the only down side would be the parking it can be a little tricky some times. But still worth the food. Next time we go hopefully I will remember to take pics so you can see how much food you get. Oh I almost forgot they have a bar and their drink are good too. read more

My best friend and I frequent here often and love the staff and the food! Keep up the great work :)

Excellent food, nice atmosphere, awesome service! Fun place to go as a family! Keep up the great work Cozumel!

We just love it here~Been coming since day one and every week we look forward to our next time there~Ramon has the best everything~

This is the best Mexican restaurant I've tried in Northeast Ohio. My sister and I take a work break and come here for lunch every Friday, and the staff always greets us warmly (and even now remembers our regular order) and seats us quickly. Gotta love the individual bowls of salsa and usually hot-from-the-oven tortilla chips that they bring almost immediately when you sit down. For vegetarians, I highly recommend the fajita rice bowl with just veggies. It tastes completely decadent but is really just a pile of delicious healthy vegetables (which seem to change slightly based on what's available), rice, beans, and the meltiest cheese that just infuses the whole dish with flavor. This dish disappeared from the menu for a while, but they still let us order it, and now it's back on the menu! read more

Fantastic food. Great prices. Fast service. Go here often and would recommend to all! Rarely have to wait to be seated and always a pleasant trip. read more

Love the chips and salsa!!The Burrito del la Roqueta is the Best on the menu by far!!!Frequent this place often and the service is always friendly and speedy!!!Kudos!! read more

The service was terrible! Our waiter kept walking past us, took our order, which he got wrong - and then passed our table off to another server without telling us. I ordered the lunch fajitas - which I pointed to on the menu, and also specified lunch fajitas. When my bill came, they charged me for the full size of fajitas, I asked to speak to the manager and he asked if I had consumed the food. I showed him my dish and told him I didn't even eat half of it, he told me since I consumed it they couldn't fix my bill. But first he acknowledged IT WAA THEIR MISTAKE, but I still had to pay. I won't be returning. read more

Cozumels is our favorite restaurant. Probably had everything on the menu.All was great! The staff is friendly and service is fast. Drinks are very tasty We eat here about once a week. read more

Sat at the bar and there was only 1 person. Took 5 minutes before we were asked if we wanted a drink. In their defense one of the alcohol reps was there with free shirts and new drinks for us to try while we waited. The tacos were what you would expect for an Ohio mexican food place. My wife got a rice and bean burrito with guacamole, sour creme, lettuce and tomatoes and everything was charged separate so a basic burrito ultimately cost $14. So extremely lame! Service almost seemed forced. Maybe it was because a real mexican actually showed up to eat here. Seeing as I was born and raised in central California, lived in San Diego and Texas I Have High expectations. All and all it could have been worse. Just mediocre for this guy. read more

Delicious! Best Mexican ever!! Visiting the area, picked a Mexican restaurant with a good review and I want disappointed. Parking was tricky but well worth it. Employees were friendly and the food was hot, delivered fast and delicious. If you are near this place GO! You won't be disappointed. read more

Cozumel is the best Mexican restaurant I have ever been to, hands down (and trust me I am a connoisseur of mexican food!). My husband and I have been coming here regularly for the past three years and every time the food and service is great. The chips are always warm, the salsa is always fresh, and the guacamole and queso are also good as appetizers. The wait staff are always really friendly and all of them know who we are and come to say hi when we stop in. If you need anything, you can just ask any of the servers and they will gladly help you. We love Cozumel so much that we actually had our rehearsal dinner here! read more

We have been going here for years..one of my husbands favorite places....we are vegetarian and order off of the vegetarian menu...to our surprise...we asked for some vegetarian rice to go....they said well it's not vegetarian...we cook it with chicken...it's been on the vegetarian menu for years??? I don't trust that the rest of the food on the vegetarian menu is vegetarian...they apparently don't know what that means...so we willl never be back again....we were duped....they should be ashamed! read more

We've been slaves to Cozumel's fabulous Mexican kitchen for years and used to drive to Broadview Heights from the East Side to get it. Thankfully, a few years ago, a Cozumel branch opened off I-480 and Transportation Boulevard - whew! Our favorites are Pollo Con Crema and Chory Pollo - fresh chicken exquisitely prepared. Fabulous, fresh chips and amazing salsa. The prices for margaritas are half of what you'd pay at Momocho or Lopez on Lee Road, and you can't beat the friendly and efficient service. The place is clean and always packed. You can tell the owners take pride in their place and their product. read more

Good, Better, Best - Great - WONDERFUL - excellent food - excellent service - excellent all around. I have nothing but good words for this restaurant!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The best Mexican food in the area. Staff is friendly. Service is very fast. Parking can be kind of a haste but trust me it's worth it. Highly recommend getting "the el duo" read more

EXCELLENT!!! First time eating at a COZUMELs and it was delicious Mexican food. Great Chips and Salsa. the Chicken tortilla soup was very tasty and the mixed Fajitas were some of the best we've ever had! Staff is also very friendly and service was so quick! We will definitely be back!! read more

This is not your average Mexican. The food here is a few notches above every other Mexican I have had in the area. Their salsa is really good. My favorites are the burrito de La roquetta and carnitas chimichangas. read more

Good Mexican food, consistent food and friendly staff. They sell Mexican Coke which I love...

I don't suggest this place at all. Very bad parking situation. You can't self-park your car safely. Mandatory "complementary" valet only. Jumbo margaritas are medium sized and overpriced. So-called coupons are not accepted ... we gave them a coupon and they told us it was "too late." Side portion of black beans was very, very small; a joke, really. Take a pass..... not recommended at all. read more

Great food, prices, and atmosphere. As authentic as it comes and they give you generous portions.

Cozumel is your typical Midwest interpretation of Mexican food. I really only go for their margaritas, which are very boozy and feature new flavors often. They have all the standard fare: quesadillas, burrito plates, tacos, nothing new or daring here. But what exactly do you want? If you want a loud, family friendly restaurant that keeps the chips coming, and offers tasty standard fare, there's not too much to complain about. I've never driven by on a weekend or even weekend night and not seen them busy. Waiters are always running around busting their asses but are friendly enough. Overall, I would recommend. read more

worst service ever! after a total of 5 (yes 5!) different servers, i still had to find and go get my own to go box and asked 3 time for the check! and all the stuff was more interested in stand ing around in a large group conversing and flirting with one another than any of the customers. read more

Cozumel is a hidden gem in Cleveland. Their service and cleanliness is impeccable! Their food is served hot and quickly. My one and only complaint might be the lack of heat in the food. However, you can request more, if you'd like. I won't go ANYwhere else for Mexican. I even spotted a woman washing each and every page of their menus. Where have you ever seen that? If you haven't been here, you should go. read more

I've eaten lunch and dinner at this location and the one in Broadview Heights. Of the two, I prefer the BH location. For both, the food is very good and affordable. But, especially at lunch, the Independence location rushes people through like a subway. Granted, efficient service is appreciated for a one hour lunch break, but these guys take it to the extreme. The service is very impersonal and hurried. read more

#9 on the lunch menu. Can't go wrong. I order it all the time. It is different than the dinner entre by the same name. Great food and not expensive. read more

Stopped here on a whim after a 10-mile bike ride on the Towpath. We were seated promptly and our server was attentive. The chips came out warm and the salsa was quite good, but the guacamole was just ok, a little runny and bland for my taste. Luckily, things looked up when our entrees arrived. I had the seafood chimichanga and it was awesome! Despite it being called seafood, it only had grilled shrimp which was fine with me. And no beans inside... Score! The chimichanga was fried to perfection, crunchy, not soggy. My husband's pollo loco was also delicious! Very moist and flavorful, and again, no nasty refried beans taking up half the plate, it was served with rice and salad and guac. The kids' meals were also very generous portions and they let my picky eater make some substitutions at no charge. They were thrilled. Overall, if it weren't for the mediocre guac, I would have given this place a 4.5. We really enjoyed our entrees a lot! read more

Last week, the wife and I were craving Mexican food. We immediately thought of Cozumel in Independence. Historically, their food has been tasty, with decent service, and very affordable prices. As several others have mentioned, the parking situation at the restaurant is absolutely ridiculous! There are very few spaces at Cozumel, especially around the dinner rush. However, they do offer "free valet" parking. Meanwhile the dumpy hotel next door has all kinds of empty parking spaces but restaurant patrons are not allowed to park there - unless you wish to get towed. For some reason, I cant get my head around valet parking at Mexican Cantina style restaurant. I also considered parking across the street, and risking my life simulating the Frogger game trying to cross route 21 - but then came to my senses...and just decided to go somewhere else. We had a nice meal at Aladdin's (Greek) just down the street. Until they fix the parking situation, my family is DONE with Cozumel...it's just not worth the hassle! read more