I recently purchased a phone from Verizon with the expectation of a quick setup and a smooth…read moretransfer, but the experience was the opposite. The phone I bought wasn't even connected and didn't exist in Verizon's system, which led to a frustrating series of issues. I had to make 2 trips to the store to try to transfer my service, and the problem still wasn't resolved on the spot. This turned what should have been a simple upgrade into a prolonged time sink filled with repeated follow-ups and visits. Bottom line: If you're trying to save time, Verizon is not the place to go. Prepare for potential delays, avoid peak times if possible, and bring all relevant documentation (order number, proof of purchase, ID, transfer PINs, device IMEI). If time is critical, consider alternatives or at least have a plan for escalation to a supervisor. The fact that they sent me home with the phone that was a brick and were unable to activate it for four hours sitting on the phone wait hold and in store. Originally told me it was gonna take 24 hours to activate my phone after they already canceled my other one. Store manager didn't even have the audacity to come out and speak with me and placed blame on Corporate. But was told they've never seen this before in history of their store. But yet the manager still can't come out. Thanks Daken for your help

My home WiFi has not worked for over 2 weeks. Their off shore customer service is horrible. When…read morethey could not fix the issue said would research and call back in "a few minutes". Never happened. I have spent HOURS on the phone resetting device etc. was sent a new box yesterday after order for new box on Feb 11 was cancelled for unknown reason. I'm 1 year into a 3 year contract. Very poor service. Very unhappy customer service. Store rep was very happy to sell the service but when I went back with service issues I was pretty much ignored and told to call 611. I hate the Verizon service. I totally expect an account credit for no service. Can't wait to find a new carrier.

I had an incredibly frustrating experience with US Cellular at the Norman, Oklahoma store and would…read morenot recommend them to anyone. My wife and I have been loyal customers for 10 years, but after this experience, we're seriously considering switching providers. We went to the store to trade in our phones and upgrade, as my wife was eligible for a solid promo. The associate told me that if I paid off the small remainder of my current phone's payment plan, I would also be eligible for the same promo. Sounds great, right? Well, turns out that was completely false. On my next bill, I saw that we did not have the same promo. After calling the store manager and US Cellular customer service, I was told that because I paid off my phone early, I was not actually eligible for the promo--something the associate conveniently forgot to mention. And to make matters worse, they told me I could not trade my new phone back in for my old one. So basically, I paid extra money just to get a worse deal. If that wasn't enough, the associate also told us about a promo for an Apple Watch. I specifically asked for a 12-month payment plan, and they confirmed it. Surprise! Turns out the promo only applied to a 24-month plan. And just like before, when I called to get it fixed, the manager and customer service both said there was nothing they could do. To top it all off, when I called to get this resolved, I was told that the associate who gave me all this misinformation had already been fired. That really makes me wonder--how many other people had the same experience we did? How many other customers were misled and overcharged because of bad information? After 10 years of being a loyal customer, this is how we're treated? At this point, I have zero trust in US Cellular associates. If they can't even properly explain promotions, what are they getting paid for? This experience has convinced me to start looking for another provider. If you're considering US Cellular, especially the Norman, Oklahoma location, I'd strongly suggest looking elsewhere.

I would really advise everyone to steer clear of this company, When I was with them over the course…read moreof several years I can say that all the service and equipment performed satisfactory without many problems. Overall, I was satisfied. The only reason I left US Cellular is because I decided to go with MINT since Consumer Reports rated it tops and it was considerably cheaper across the board. Now that you have the background here's what happened. The US Cellular phone I brought over from them and used it on the MINT network about a year now. A few weeks ago, my phone started slowing down. It was taking way too long to load stuff so I called US Cellular and they advised me a quick fix would be to do a reset of the phone. I followed their advice but as soon as I did and turned the phone back on, it produced a US Cellular screen lock that will not permit me to go into the settings nor have use of the phone. I visited the local US Cellular Store here in town. The clerk looked at in and told me he didn't know how to troubleshoot it and that I would need to come back another time. After this I have been on the phone attempting to get this matter resolved to no avail. Finally, customer service told me to drop it off at the store that they needed some numbers off of it. On Tuesday the 21st I stopped in the local store to let them know what was going on and to let them know that I will be dropping the phone off the next day. The clerk's response behind the counter was'' No you're not". I told him yes, I am. He then told me if I bring the phone in he is going to throw it in the garbage and that I will never see it again. I told him if he did that, I will be walking out with a new phone and that I am bring the phone in the next day. He then told me that if I brought the phone in the next day he would call the police. I got in my car and was on the phone with customer service telling them about what I was experiencing when 2 police cars pulled up. I also observed the clerk giving me a obscene hand sign when I was waiting in my car The police told me if I bring the phone in that the clerk will have you arrested and issued a trespass warning to me. I finally got a hold of the district supervisor but she slammed me for telling the clerk that if he threw my phone in the garbage I would walk out with a new one. She kept cutting me short, said I deserved the treatment I got and refused to take a complaint from me. US Cellular will not fix the problem even though they are obligated to do so under the User Agreement I have never been treated so poorly by a company in all my life. I was always a believer that never judge a company by one of its employees BUT when you reach out and you receive the same poor treatment across the board when they should have been very eager to fix it and make it right, it says something about this company. THEY DON'T CARE.

Sometimes the internet works good with no problems but occasionally i get bad lagging issues. It's…read morealways conveniently on the weekends when they're closed so i can't talk to a human over the phone. The speed for the internet is never consistent and after a long week of work i just want to enjoy my free time. Like i said it's seldom that i have issues but i wish the internet was just consistent with high speeds. I thought the future of fiber was going to fix that issue

we have been on OEC since it came to our neighborhood, we have experienced freezing issues since…read moreswapping over, recently it has become a real problem, we watch 404 as a primary channel, it freezes or glitches everyday, we have contacted them several time and today they said that channel 404 is having a problem, I hate to go back to cox but 404 FOX is the one channel we have to have and it sucks not being able to watch it when we want to, I talked to the David Goodspeed years ago and it seemed like he had a good handle on things, I would hope that if they are going to advertise that they are the goto cable network around OKC and surrounding are that he would be aware of issues and get them addressed so they dont loose customers! Forgot to say that we have been in contact with customer support twice in the last week and no help yet. It has been escalated to tier 2 and still not fixed!!!!

This was one of my best experiences with T-Mobile. I've been battling with their insurance carrier…read more(Assurant) for over a month to get the claim for my Samsung Galaxy Z Fold 4 processed. Despite calls with them and T-Mobile customer care I was becoming very frustrated. Until today. Today I was assisted by their Expert Representative Dayna. She got on the call with me today and helped me push through the ineffective assistant to get to a supervisor. Dayna gave me some sage advice which turned my frustration into joy when the supervisor who came on the call to assist approved my claim. I can't speak more highly about Dayna's professionalism and expert advice. She is a tremendous asset to this store and the entire T-Mobile community.

This was one of the best T-Mobiles that we have been to. Everyone there seemed very friendly and…read morewanted to help whoever was in need of it. We went to one T-Mobile on 24th street and one lady was not so friendly to her fellow workers. But this one treated us like family. We will definitelyfinitely be using this one in the future. He had a tech clean out all the ports to see if that would fix it. It may have fixed one of my issues but my phone is still doing some things so I may have to go back for another visit. I would highly recommend this T-Mobile.

Terrible customer service. I'm done with cox. They smiled and said they can't do anything. Told me…read moreto call customer service, which customer service told me to go to them...

Skylan provided exceptional assistance in setting up my phone and internet connection, resulting in…read moresignificant cost savings. His outstanding customer service skills are evident, and he deserves a raise and promotion. He is the best customer service representative I have ever encountered. When he helped me with my phone, he explained the iPhone, its benefits, and its functionality in detail. I genuinely appreciate his expertise and dedication.

They illegally throttle your internet speed during peak hours and lie about it. Check your speeds…read morethrough a 3rd party speed checker and I guarantee it'll show the true speed.

I'm giving AT&t anything 1 star. Simple. If you want to see how easy it can be to do business with…read morea phone company who absolutely appreciates its customers. Try T-MOBILE. Love, Love, Love this company. Forever, I thought AT&T probably hung the moon. I was even afraid to switch because I'd been with them for somewhere close on Cellular to 40 years. Try to stop something you don't want through AT&T. You literally have to go into the store to stop something. Go to T Mobile. See what you can get thru the. I really enjoy my Netflix, Hulu. TUBI AND Pluto. All free on your phone, and you can hook it up to your home TV. Best switch and only switch I've ever done for cell phone. I would not go back to my illusion of the Granbury of the other cell phone company. I know this was supposed to be internet service but if it has AT&T on it attached in anyway or buying out an existing company. I'm out. I can't stand this company. Be aware if you go with these people. Make sure the letter they send you either says do what you want with their equipment or they tell you to return it. I stop using them once. Got an email tell me to bring in my used equipment. About a week later I got another email tell me to just keep it. They didn't want it back. Then they sent me another email several weeks later telling me they were going to sue me because I hadn't returned their equipment. I called them and told them let's dance. I've got all my documentation of what you told me to do two different times. In fact I still have their equipment just I'm case. You do business with them if you desire but look at their rating.

Great Experience! I had a very damaged iPhone 6s screen and…read moreLCD. It took around 15 minutes to fix my phone. I highly recommend Dash to all my fellow OU students.

It's a weird place to go for repair. Like it's your downtown neighborhood homie who fixes stuff…read morefrom their garage only he's not your homie, he doesn't fix stuff and his garage is a mess. There is stuff is laying EVERYWHERE. There was no greeting when we entered, you don't know where to stand or if the person you're talking to even works there, and it's a maze of mess. I explained what was going on with my watch "the touch doesn't work anymore." He doesn't say how much it could be to repair or if I even wanted him to try. He just took my watch and assumed the sale. He said he'd text me in a bit. I mean good on you but it was weird and awkward. I waited 2 hours to hear from him but I had to follow up only to her "screen touch doesn't work." Exactly what I told him in the beginning LOL. He said it would be $160 to repair for something that I already knew was wrong with it. I wish he would have just told me the price at the beginning so I didn't have to come back. When I did finally make it back there wasn't a "thank you, if you need anything come back," nothing... but "what's your work number." I can't speak to his abilities to repair things but the place looks a mess and customer service is meh. I normally don't leave reviews for every sub par experience I have but this time I wasn't impressed because my time was wasted all because he didn't listen to what I was saying.

I have used Armorlight twice now for two different jobs, and I couldn't be happier. First, I have…read moretwo buildings that needed an ethernet cable ran between them. Sounds easy, but I have a layer of rock between the buildings and a walkway. I also wanted it weatherproofed inside conduit. Patrick's team came out and ran the conduit and the cable. It looks amazing. The second time, Armorlight installed three TV wall mounts and two surround sound systems. Everything they do is professional and exceeded my expectations. Highly recommended!

From the owner: Your one-stop consulting and solutions specialist. Whatever technology you need, we can find a…read moreservice for it and clean up the software stack you currently have. Because who wants to pay for unnecessary services?