My computer was shutting off randomly, so I come to Norman Nerds hoping to get this issue fixed. They are expensive but have positive reviews, after working with them, would definitely never recommend as for how I was treated and service. I was first told that it would be done in 1-2 days, it took a week. second, when I actually got my computer back, still randomly shut down so nothing was actually fixed. Lastly, when attempting to come back to pick up the PSU box from them, they wrote inside of it with something completely unnecessary. also for both the computer still being broken, as well as the writing, they tried to blame me for both. I don't mind that I got scammed out of $300, with nothing fixed. I can't believe they try to blame the customer after everything, and take no accountability. Never asked for a refund, yet to excuse the poor service and writing they said it was my attempts at it. ridiculous service. EDIT: Business replied saying things they did, I didn't want an upgrade to windows 11, they did update the BIOS, which is fine. Original request was for PSU to be changed to fix the power randomly cutting off, I provided a PSU specifically for this. Later i called back to also ask them to check my m.2 to see what was corrupted. I will admit the one positive experience I had with this business was how quickly they responded to messages and calls. They said stress tested games I said were previously crashing, I didn't specify any , I said "basically all steam games", and the only one they tested according to what they told me was Rocket League. They say I'm trying to get free services, no, if I was trying to get free services I wouldn't have even paid, I wouldn't have given them my card, what i'm trying to do is get my computer working. As stated in my original message, and I can also provide text messages with this business I had, I don't mind that I was scammed out of $300, that's my own fault, but to try to blame everything on the customer is where I believe it is unacceptable, especially with how respectful I was toward your business. read more

Norman Nerds - PSU box writing - IT Services & Computer Repair Near Me - Norman, Oklahoma

Norman Nerds never ceases to amaze me. They have saved my humble MacBook air countless times and always kept up with any updates. Today takes the cake for best experience when my computer just went dead out of nowhere. Norman Nerds revived it like magic honestly. Can't recommend them enough! read more

Norman Nerds is the best computer repair business in Norman! I wouldn't take my computer anywhere else. They are friendly, knowledgeable, and quick to help! Try them, you'll agree with me! read more

Unsolicted Testimonial here. Better than the Mac Store. I have been using Norman Nerds for several years for my MacBook repair needs. That said, Norman Nerds does much more than Mac repair. They are friendly, affordable, and fast. And most importantly, they are good. read more

Owners Karina & Eric were excellent to work with. Eric came to my office the next morning and got my computer up and running, and was even able to save almost everything on it, which is amazing because everything was completely gone when I called them! -Ashley Schuldt, Wall St Brokerage LLC read more

I am so glad that I contacted Norman Nerds for help. Carina called to let me know she was running slightly behind schedule and when she arrived she resolved my printer issue in no time (actually about 10minutes). Then I asked for her help with a laptop and she took care of that as well. Highly recommend this company. You won't be sorry! read more

Was told the repair would cost more than a replacement, but computer is under warranty so I'm sending it in. For right over $100, NN removed all the data from my daughter's computer, installed it on a flash drive, and did everything in 24 hours! Excellent service, really sweet owner (and her "vicious guard" dogs are adorable!). Recommend. read more

What a great experience. Thanks Eric! Took him less than 40 min to spot our problem. Thanks also to the gal who set up his visit with us. She got him out here within an hour of our call. Will definitely use them again. Love to support local business...especially when they are top notch! read more

I've used 3 other companies before discovering Norman Nerds who are by far the best! I plan on staying with them.