This is a great pool company. Mark, the owner, is super dedicated to ensuring the best possible…read morecare for your pool. His stellar staff is committed to ensuring you are 100% satisfied with their service. I highly recommend them for your pool!

Bought an above ground 24' pool. The staff were very…read morewelcoming . They did not try to up sell everything and there was no pressure. Very nice staff. A very rare experience to have a good purchase experience. Thank you staff at Panama City tropical pool and spa .

This is the best place to buy chemicals and other additives for your pool in town. They are very…read moreinformative and they test your pool water for free. They also gave a salt program where after you buy so many , you get one free.

Outstanding business and amazing customer service. Logan especially is a pro at his craft and goes…read morethe extra mile to take care of his existing regulars and earn new regulars. I bought a house with a pool and knew nothing about the existing setup. The pros here had me up and running in no time and taught me how to maintain everything. Some of the best customer service I've seen at any store, anywhere. Also very quick and efficient. The store is open later than most other niche type stores, and the employees keep the line moving quick with thorough answers even if you have a complex problem. Bring in a sample of your pool water and they'll test it on the spot. Can't say enough good things about this place.

Always very helpful and friendly here at Pinch A Penny. I buy my chlorine here (which keeps my pool…read moresparkling clean). Staff always puts the heavy chlorine in my car for me. Highly recommended this place.

Previous 5 star review edited: We had our pool resurfaced by…read morePinch A Penny Panama City, FL. We thought they did a good job. The warranty states protection against delamination for 10 years, as long as monthy water samples were brought in, which we did... always buying the products needed, and doing as recommended. A few years later we noticed a small area of delamination and let Jimmy Legg know about it. It took SEVEN MONTHS to get any response, then he quoted us $1,300 to repair a 3x4 inch area under warranty. The entire resurfacing was only about $5,000. I can't understand paying $1,300 for a small area under warranty. Over the years, we have probably spent approximately $15,000 with this company. We were good customers. We will never do business with them again, nor will we recommended them. So disappointing. I can see now why they have such low ratings. I just wish I would have never done business with them."

so recently, we decided to install a pool for our Christmas gift and it was the most beautiful pool…read moreI have ever imagined Derrick was an amazing help with telling us what to do how long it will be and everything to the point where we weren't confused about anything this pool looks amazing and the people that came to build it got it done very quickly and very efficiently. The service of his work was absolutely amazing. and I want to personally thank Derrick for keeping us in good hands.

We are very happy with the work Blue Haven in Freeport, FL has done. We have built 3 custom pools,…read moreat 3 different houses, prior to working with Blue Haven and Blue Haven was the easiest to work with. We are very happy with the quality of work they provided. Deveid, our tile/travertine guy took his time and communicated with us every step of the way. He made sure we were happy with his work. Sean was our sales guy, who was laid back and easy to work with, not pushy. Morgan, in the office, guided us through the design process and picking out the things we wanted with great patience...we changed our minds on things and she was so graceful. Jaxon was our project manager and did a great job of showing up, confirming we were pleased with the work being done and getting things moving along, taken care of through it all. The pool looks beautiful and we are quite happy with the work they did and the people we worked with.

What a joke these guys are. I bought a new house, had them do a pool inspection to see if there…read morewere any issues. They suggested expensive repairs and a few small repairs. I decided to stay away from the big repairs as there is a lot of expense with a new home. However I tried repeatedly over a period of four months to get them to do the small repairs. One was (a major safety issue according to them) But no luck. I contacted Jan in the office many times with E-mails and phone calls in an attempt to get something done. All to no avail. Now rather than tell me if there is an issue of some type, they quit answering my E-mails and returning my phone calls. Would not recommend them for anything! Terrible customer service. Chris was aware of all of this as well and made no attempt to contact me or explain what was going on!!!

Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

The good and the bad. We do love our pool. Would I do business with this owner again, no. He has…read morevery poor communication skills and comes across very rude. Even his own employees told me he is rude to them and customers. We decided on which pool we wanted and someone came to our home. We gave a $2,500 deposit and signed a invoice. I showed where we had received an email from owners wife that we would be given a $500 discount if paid in cash. The gentleman wrote this down on the invoice and told us what balance would be. A week and a half later I received a call from a shipping company saying they needed to schedule a time to deliver a pool. I reached out to the owner of Syan to make sure this was legit, as we were not told the pool would be shipped to us. The owner immediately became defensive and basically accused me of saying he was running some type of scam. I never accused the owner of running a scam. I just wanted to make sure this was a legit phone call I had received. The owner doesn't return text messages even though I was given his number by his wife and told to text him. The first day of pool install was canceled due to weather, understandable. The second day I was told they would arrive between between 7 and 8:30am. I sent a text around 10am and was told Noontime. 1 person finally showed up at around 3pm and started preparing the site of where pool was going. This was on a Friday afternoon. About a hour and a half later he advised he was leaving, but stated they could come back tomorrow if I really wanted them to and said his guys like having the weekend off. I agreed to them finishing Monday morning. The pool was finished Monday. They never put pool ladder together. Plumbing to the pool looks like it was done by a 1st grader. My wife paid the balance in cash to guy at my home. He said it was $500 short. He was shown invoice where $500 discount for cash. Later that night I was sent a text to please call the guy who had prepared site. I called him the next morning. He told me the owner was upset and that I was trying to rip him off for $500. I sent him a screen shot of the email from owners wife showing a $500 discount if paid in cash. He told me he would let the owner know. I also sent the screenshot to the owner. No response from the owner. We have had no further contact with anyone from the company in regards to any questions, warranty etc for the pool. Communication goes a long way Bobby. So yes, we are happy to have a pool, but would not recommend this company

Very professional. Informative and was right on time!…read moreKnowledgeable about his work! Gave me great tips and advice!

From the owner: Trust our skilled hands to keep your swimming sanctuary in top condition all year round.read more

We had Emerald Coast Fiberglass Pools install our pool in 2025, they did a great job and we are…read morevery happy with the workmanship and installation. The best thing was that they stand by their work and service. What I mean is we had many leaves fall in our pool during the Fall/Winter season and despite our best efforts our pump and skimmer line got clogged. I messaged the front office and they got the team out to my house and unlogged our pump and skimmer and got it running again. Thumbs up to the Team at Emerald Coast Fiberglass Pools.

Pool was professionally installed and looks great! Lower price than others we had quoted. John…read moreBullard was very helpful and a treat to talk to.

We have used ASP for weekly cleaning service for about two years and we don't have much of anything…read moreto complain about as far as that is concerned. Brian (our regular pool maintenance guy) is great and knows what he is doing. That being said, we hired ASP for a pool resurfacing and deck refinishing/repainting job that was supposed to be "two days" and it lasted for roughly 50 days. The job site was left filthy and the decking repair that was contracted out by ASP was a disaster. They used the wrong color, left footprints in the paint, trashed everything, and ruined my handrails during their 3rd clean-up process, scrubbing them so hard they rubbed the chrome off and left them scratched and rusty and then blamed us for it and said, "that's how they were when we started." A father-son duo even got into a fight in the middle of my driveway. This of course was unnecessary and freaked my little kids out as they heard the commotion from our living room. Fighting on the jobsite is a joke and should NEVER happen. I showed the owner of ASP pictures of the handrails prior to the cleanup process and I have yet to hear anything back. It has been another month so I guess we are out of luck as I was told at that time, "I don't know how to fix that." Additionally, the contractors that ASP hired to resurface the pool brought all of their children to the jobsite and hung on my gutters like they were doing pullups, ran around my drained pool like lunatics, and left trash in my backyard during their lunch. ASP did come out and clean it up after I provided pictures of the mess but none of that should have been allowed to happen in the first place. As far as the owner of the company is concerned, I specifically wrote him to NOT send anyone else out to my home and that I wanted to see and deal with him directly due to the extremely poor experience that we have had during the entire process. He has yet to step foot on my property and sent out other workers in spite of my requests. They only thing they have been prompt on is billing me $180/month for service, regardless of whether they come out to maintain the pool or not each week. If I was able to break up my star rating into two categories, I would. I would give BRIAN (the weekly service tech) 5-stars and I would give the actual company 1-star due to extremely poor professionalism and delayed completion of work. At this point, there is nothing left for me to do as they refuse to take responsibility for the damage done to the chrome handrails. I'm not sure our experience would be better with another company considering contractors seem to be hit-or-miss in this area but I do not recommend ASP for deck resurfacing or pool refinishing projects. I guess only time will tell as to whether or not the quality of the work will last. Recently, they have increased their price to $225/month for regular standard pool service. We had to part ways.

I have been using them for the past couple of months and they have done a wonderful job and as this…read moreis my first pool they have also been there to answer all my questions. Great group to do business with.