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    Covington Haircutters

    5.0 (1 review)
    Closed 9:00 am - 3:00 pm

    Services - Covington Haircutters

    Haircut

    Hair styling

    Covington Haircutters Photos

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    Recommended Reviews - Covington Haircutters

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    5 years ago

    Helpful 0
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    Brandy Kaiser Salon - Color melt and reverse balayage

    Brandy Kaiser Salon

    4.4(7 reviews)
    2.7 mi
    $$$

    Read before going to Brandy. BEYOND UNPROFESSIONAL!…read more I don't even know where to start. I am in Louisiana visiting from out of town for the holidays and with the help of Yelp I found Brandy. Brandy and I spoke through text messages and at my consultation about what I wanted. I posted our text messages so you could read her real feelings about her customer's satisfaction. Or in my case read how she really felt about the work she charged me $260 for FULL HIGHLIGHTS!.. Enjoy the awkwardness of her text messages that I know she intended for someone else to read outside of myself. Mind blowing! You would think this was a movie but this really did happen and it sucks being on the receiving end, for a hair stylist to knowingly admit (well, to someone else not the actual client) via text message that she knows she owes me more highlights and to add insult to injury never responding to her client's messages to at least say, I dunno maybe, "Shit wrong person." I took a screen shot of her insulting comments and forwarded them directly back to her, like her 'Jesus take the wheel' message. Surprise! No response from her. I even asked her for a partial refund. Guess? To easy... No response. I even tried to give her an opportunity to make things right. Nothing. I wasn't going to post a review because I felt bad. But afterwards I confided with several people what took place and what it boiled down to was what happened to me was unethical. It would have been negligent in my part not saying anything at all. It took Brandy 10 hours to highlight my hair. My appointment was at 10 am and I left her salon a little after 8 pm. My hair looked about the same from the time I saw her on the day of my consultation and the day she did my hair. I did not have the chance to have my hair highlighted back home, due to traveling; once the dust settled for me and I had the opportunity to re-search stylist on Yelp and various other social media platforms, Brandy was one of the few stylist I had reached out to. At first Brandy came across, as if, she genuinely cared about my hair and making sure I left happy. She was fun to talk too, I felt like I had known her for a while. The vibe she gave off was awesome! And that is why it has been hard for me to post this, because I truly believed Brandy. I trusted her with my hair. She basically robbed me of $260 for FULL HIGHLIGHTS and a root bump. And she robbed me of my time as well. She wanted to charge me $360 and I was uncomfortable with that price. So Brandy explained another process for her to go about doing on my hair to get the same look at an efficient price. Brandy seemed confident and had me excited. Brandy even spoke with my hair stylist from California (who has been doing my hair for the last 10 years now) to go over what my current stylist has been doing over the last 10 years I did leave my consultation feeling relieved and thinking I was in good hands. I was so wrong. The pictures I uploaded are out of order I tried fixing the photos to be in order, and that duplicated some. My apologizes.

    Brandy is a phenomenal hair stylist! She takes time to listen to what you want and does exactly…read morewhat you ask her. She takes her time on YOU, not on three other customers and you...she's very one on one with each individual customer.

    Photos
    Brandy Kaiser Salon
    Brandy Kaiser Salon - She just needed some hair love !! Retoned and conditioned  hair and cut dead ends

    She just needed some hair love !! Retoned and conditioned hair and cut dead ends

    Brandy Kaiser Salon - Highlighted those roots away on D.

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    Highlighted those roots away on D.

    Ulta Beauty

    Ulta Beauty

    2.9(31 reviews)
    3.4 mi
    $$$

    Shout out to CICI ( hairdresser) for genuinely being so kind & caring ! She does a fantastic job…read morecoloring my hair & she is the best ! I appreciate her service & y'all be sure to ask for her ! Keep up the great work! B :)

    Kristen is amazing but the rest of the staff have high school mean girl vibes . There's one girl…read morewho works here in particular who has DELIBERATELY TURNED HER BACK TO ME and PURPOSEFULLY ignored me , like it's very very DISRESPECTFUL to act like the person isn't there and DEFLECT to her coworker , she's done this the two times I've visited this store both times. it's VERY rattling and I am SHOCKED at the DELIBERATE attempt to make me feel INVISIBLE while I ask them for ASSISTANCE to buying a $28 lipliner and spend my money here , it's a complete rebellion against what should be customer service. The other worker also gave me one-word answer when I asked if she was one of the stylist who worked in the hair salon section in the back . Telling me "NO"- offering NOTHING ELSE, like leaving me with NO information to PURSUE OR SPEND MONEY on a SERVICE here . Luckily Kristen makes up for these careless mean girls . Inviting me in 2 minute til opening and then explaining the stylist arrive at noon. The other beauty store clerks Severely LACK any type of social skills to work around other females or human being in general . It's astounding ! But thank you Kristen for being the best here !!!!! I wish I can leave more stars but I get treated poorly by the other girls here like I don't come here to be mistreated , while I could order my makeup online , than bother driving to go to a brick and mortar shop, there is one woman who works the DIOR counter here that I want to give recognition to She has been very nice and helpful as well. But these girls need to get trained or at least acquire some type of dignity and respect towards PEOPLE while they decide to be rude to customers at their own JOB .

    Photos
    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Covington Haircutters - cosmetics - Updated May 2026

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